I've used this moving company before. This time. I was a little disappointed. My arrival time was 9:00 a.m. to 11:00 a.m. And I was told they might have a smaller move to do right before me. The movers did not show up until 11:30 and called me at 10:30 and said they had to go pick up the truck at the rental place. For one. I was a little bothered that they're renting a truck and why that rental truck wasn't picked up way earlier. So at 11:30 I was expecting three people to show up. Which that is what I was quoted, there was a man and his wife who is actually a waitress and not a mover. I first was told that oh you have more than a hundred boxes and I said oh no I don't because I literally counted them. You can look at my boxes and see numbers on them. But I kept hearing you have more than a hundred boxes. Which I did not. I didn't have many big items. I had extra beds or extra dressers and I didn't have a washer and dryer or any type of appliance going. Some of the things I was quoted for I did not have moved after all. I know I wasn't out of town move but my move took from 11:30 to 6:30. I was only an hour away so it wasn't like the drive took forever. I just expected to have more people show up. I expected for them to have the truck ready and not have to go rent one. The two people that came were very nice, I will say that. Went a lot smoother and I would have had more help that afternoon to evening time from my family if we could have had this move done a lot quicker. But my family had to leave and go home because it was so late. I'm surprised I didn't receive any kind of review to fill out. I mean I guess it's okay if you want to use them, don't believe them when they say they're going to send x number of people and then they don't. + Don't let them get away with showing up at 11:30 when your show up time is 9:00 a.m. to 11:00 and it wasn't because they had a move before mine. They waited almost an hour when they got to the rental truck place. I mean I guess that all should have been disclosed to me when they booked my move that they were going to go rent a truck and just leave it up here. I would have said well then I should be the first one and you should be here no later than 10:00. read more

Our experience was very different from the other reviews. We have been moved in about a week and a half. We guessed how many boxes etc it would be, but we weren't done packing and we had no earthly clue. We are a family of 5. We have never used a moving company before, and I was told that it would be less stress by family and friends. We were quoted for a 6 hour move over the phone. We told them we had to be out by 5:00 pm the day of the move. They gave us a window from 8:30-9:30 am. They showed up at 9:15. On the way out to our house, we were told we had to take our TVs off the wall, remove like lightbulbs and shades from lamps, and totally disassemble the crib, per the contract. (We never received a contract, so we were rushing to get it done). Later we were told we also had to disassemble our bed and the bunk beds. At first, the move went well. They were moving quickly and got the furniture and a lot of boxes loaded quickly. Then they slowed down. I saw them talking on phones and smoking. There were several things they told us they couldn't move. (This could have been in the contract we didn't receive). After they had the first load ready to go, I was told that the stuff they couldn't move would require us to hire a u-haul and move ourselves! But since we were in such a time crunch, they got permission to come back for another load. Meanwhile I'm being told by the lead guy (when hubby wasn't around) how they were taking a hit on this job, how they had to cancel 2 jobs after ours. "Another unhappy customer" he said. Our move ended up taking 8 hours, and we were barely out of our old house in time. I was at the old house the entire time. When I got to our new house, (15 mins away), I was SHOCKED to see allllll of our boxes were piled in our garage!!!! They didn't sort the boxes! They tossed our master bed in the garage! Our couch and recliner backs were all thrown in a pile on the floor! It was a disaster! (They disassembled the couch and recliner) We called the company the next day (Saturday). Hubby had to call them 3 times, and finally we got a text saying the owner would call us on Monday. After hubby explained the whole situation on Monday morning, the owner offered to send a crew to sort boxes. (Gee, what do you think we were doing all weekend? We sorted them already!). The owner said they did the work, and sorting boxes would have taken even longer and would have cost us more money. (Ok, but we would have gladly paid extra to have them sorted!) There was a big lack of communication. So the owner said he would comp us the tip hubby left, since we were not happy with the service we received. (Hubby had no idea if he should leave a tip or not since we have never used a moving company before!). I'm grateful they got us moved in time, but the experience was terrible. As of this writing, we still have not been comped. He said it could take 3-5 business days. The owner called us last Monday morning, and today is Monday afternoon. I also have pictures of how they left everything. read more

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Booked this company short-notice on Monday for my move on Saturday. I was able to book a time in the afternoon due to some commitments in the morning. They called me twice because of new morning openings, which I appreciated, but I wasn't able to move times. Jeremiah called me when they were 20 minutes away from my house. They (2 guys) walked into more stuff than they originally thought (bags/boxes on top of furniture that was only listed) but didn't complain, just made it happen. They had our things loaded into the truck in an hour and did so very carefully, quickly, and organized. When we were about ready to leave, I was asked if I would be willing to pay for a third guy to help unload to save time. It was a no brainer. There ended up being TWO gentlemen meet us there to help, one being the owner. Again, no complaints they "just wanted to do whatever they could to make the customer happy." These guys were quick, communicated well, treated our things well, rolled with the punches of moving us in downtown (we have a HUGE couch, the stairs were a beast), and did so in good moods. Thank you, gents!! read more

Stretch Ur Dollar is a smaller, younger moving company in the KC area, and they do a wonderful job. I took a gamble and called these guys up based on very positive Yelp and Google reviews, and turns out, it was a great decision. Bad experiences are inevitable with any moving company, but my overall experience was consistent with everyone else's. First off, they were running a special during one of the busiest moving months (August) where I got a quote of $170 for the first two hours, and $30 every 15 minutes after, which appears to be their normal rate ($120 per hour). I'm a single guy who owns a few pieces of furniture and a few extra belongings, but that's about it--it really shouldn't take long to move my stuff. I've had previous experiences moving where movers would take FOREVER to pack up my stuff, then they'd have to move and unload--normally a half day's work would wind up taking a full day, so I'm very weary of moving companies. But not with these guys. Granted, I had everything packed up, prepped, and ready to go for them, but Adam's team of 3 moved everything at record pace. They weren't there to ink my money and I was charged exactly as advertised--no hidden fees that slap you across the face when you see your bill at the end of the day. I told them which items needed moving, and they got to work and finished everything 30 minutes ahead of schedule. My only complaints are: 1) they moved things a little TOO fast, and 2) they don't provide any wrapping/covering on pieces of furniture, unless you request it right there and then, even though I was told otherwise on the phone. I asked them to wrap my mattress, which they did, but it wasn't completely wrapped and resulted in some minor rips and tears to the mattress cover. Additionally, there were some minor scratches and damages to some other things as well, but nothing that outstanding. They almost work too fast for their own good, rather than trying to protect your items at all cost. But again, that's my only gripe with them, as they delivered on everything else well above my expectations. Overall, highly recommended. Easily my best experience with a moving company yet. I'll be sure to call these guys up if/when I move again locally. read more

I'm a very satisfied customer. I was a little skeptical at first due to the low cost but they were punctual, professional, and delivered what they promised. After the movers left, we noticed a significant scratch in the front of the fridge. I contacted the company and received a refund that I felt was timely and very fair. And I GREATLY appreciate that! I'm sorry about that incident but I WILL use them again. Thank you so much, guys! read more

I had such a great experience with these guys that I will never move with any other company!! Moving can be stressful and take forever... but not with this company! I was moved out of my large two bedroom loft on the 4th floor in downtown KC to my new place out south in just shy of 2 hours!!! Cary, Kareem and Jeff were so kind, professional and quick and I HIGHLY recommend hem and this company to everyone! read more

I had an out of state move and I hired Stretch Ur Dollar Moving to pack the truck that I rented. They did an excellent job of making use of all the space in the truck and packing efficiently. I was worried that all my stuff wouldn't fit, but it did because of how they did it. They moved at a methodical pace to plan it out as they went. They made it look easy, but I know that it wasn't. Their rates were very good and I recommend them. read more

I guess it's hit or miss with moving companies. At first I thought This would be a hit so I told others to also use them. Unfortunately, it was a miss. Of course the cost was a lot more than the estimate and they also decided to move 2 of my neighbors and me at the same time. They told us it would all fit in one truck but of course that didn't work. Our items were crammed in and then they called for another truck. It was an all day affair. Some of the guys were mature and worked hard, but not all. The last two of us on the trucks ended up with scratched and broken items. Upon reporting this I was told that none of the items were covered. Then I was advised to "Go to Walmart and get a marker to cover up scratches. They're only $6 bucks!"Of course the magic marker does not fix a broken dresser drawer and broken dishes but they were not concerned. What a huge, expensive nightmare this has been. Plus, our new apartment manager reported to us that the guys were rude, immature, AND there was another incident that I won't go into that she was livid about!! If I was to do this over, I would stretch my dollars with another company. read more

Good people! There was a mix up with scheduling on their end, which was a bit of an inconvenience but they handled it appropriately. The guys were professional and efficient! Their pricing is great and I was very happy with the service that we received. I highly recommend! read more

I was very pleased with these guys! They arrived when they said they would, they loaded up my place in a timely manner, and had us unloaded in a total of 3 1/2 hours. had a 3 man crew, Jeremiah, Johnny, and Ricky Bobby. Great service, professional and very happy with their work. Would recommend to anyone moving. Also moved from a single story, to a 2 story with a basement, and we needed items moved to each floor. read more

Four hours late. Nice guys but not careful with stuff. Walls scuffed up and items damaged. Would not recommend even though they are cheaper than others. read more

I would highly recommend this company to any one that was moving in the Kansas City, Mo area. I called them at the last minute and they did not turn any business away . The guys were professional fast and efficient. I was so happy with them nothing was broken or damaged. They move my items in 1 hour and loaded the furniture etc. Once I got to the new location the same process 1 hour and nothing was damaged. Excellent service. I hired a company prior to these guys coming at the last minute. I'm so glad I not use the other company they had over priced and use more hours that was not needed. Use these company you will not regret it. Stretch UR Dollar you are the best and that you for helping me with my move at the last minute. Excellent customer service . read more

LOVE this company and will recommend them highly. The cost was VERY reasonable and the service was high dollar. Joshua, Mitch and Will were extremely professional and went the extra mile in moving our office and warehouse, even though it was during a snowstorm. You can't go wrong with this company! Their bid was less than HALF of what other companies quoted! read more

I was so skeptical to try, but you cant pass up a groupon! The owner Josh takes phone calls usually and walks you thru step by step of their moving proces. The online system is excellent and well organized. I got reminder emails and texts. The day of my move was a mess and chaotic but they helped me stay on task. The movers showed up within their window and worked with me even though i had so much extra. Christian and his team were awesome. Friendly, professional and patient. I gave it 4 and not 5 because i did hope that they would have showed a little earlier, and my time went over and there was a slight charge for it. Hands down though, this is a great moving service. Give them a try. read more

Was suppose to show up at 10a and the day of the move they changed the arrival time to 10a~1pm. They finally showed up at 1:30pm. After doing a lot of moving my self while waiting for their arrival, the work left to be done took much less time than i was charged. read more

Horrible moving company, complete scam, raises prices on moving day, beware of the $99 special they offer, completely a scam. Show up in a cargo van, not even a moving truck read more

I have used stretch ur dollar moving in a previous move that went well with no complaints. For this past move, I scheduled the move a month in advance. I received a few email reminders the week of the move, time-frame (12-2pm) scheduled, what to expect etc. On the day of the move, I received a call from another company Moving Made Simple who communicated to me that my move has been transferred to them and that they were running late which ended up being 4 hours late they showed up after 4pm. Overall, this was a very frustrating and inconvenient experience that caused a lot of stress the day of the move. Like I said I had a great experience with stretch ur dollar moving services in the past but did not appreciate this change in events to another company that was late, took over the time frame to move, required a travel fee and credit card transaction fee, I won't even get into the behaviors of the movers (relaxing inside vs. moving, dirtying up our bathroom, and yelling at cars passing by) - all things that could be avoided. read more