Still waiting on the owner to reach out to me. Their employee Amber responded after I elevated my…read moreconcerns with the office manager- Robin. Amber then lied and claimed there were "several" attempts to repair my fence. There were two attempts- one of which the roof was being repaired and it was too hazardous of an environment to come and the 2nd attempt they showed up with the wrong materials. They only call around 3:30pm and ask if they can come at that time- no advance notice. The repairman that was sent with the wrong materials the 2nd time was really kind and told me that he brought it up for weeks and the office staff kept sending him to other jobs. This is important for those considering Superior Fence: Amber then said that Superior Fence does not make repairs DURING the warranty period rather, they only make repairs at the END of the warranty period all at once. In other words, I- or you- will have to wait 12 months or however long your negotiated warranty period is to have any covered repairs completed. These unique terms are not on the contract and never shared with me until over a month after I brought my concerns to their attention. Only upon elevating my concerns due to the lack of response did Amber share this. Have you ever heard of a company that will not provide service until your warranty expires? I am stuck with a cedar fence that warps due to the sun and it will continue to happen for the life of the fence. Roger advised me that cedar is most durable and suitable for the TX heat. I paid a premium for this type of material. I don't know what they did to my fence and I have been asking for the owner to contact me and offer me assurance that the company will handle my concerns- yet to no avail. Stay away from Superior Fence Co!

Short version: Overpriced with poor communication…read more Long version: I had a couple quotes for a fence from different companies. One was a small local contractor who was a couple thousand cheaper but I have spent the last year working with a very small contractor on my home renovation, and it's been frustrating so I decided to go with a bigger name even though it cost more. The fence itself would be fine except, on the one side that is most visible to the road it comes to a point in the middle and has 2 short panels which is different then the rest of the fence. They started installing post at both ends and met in the middle. I questioned the crew who were very nice, but could speak very limited English in the middle of the second day why there was two post only two feet away in the middle of the fence line, but he just said that's how it worked out. He did move it to be centered so instead of a 6 foot/2 foot panel it's now a 4ft/4ft. Aesthetically it looks ok now. If he had put a 2 foot panel in it would have looked terrible. Either way, this review would have been different if I felt communication from the agent (Steve) was better. First off, he told me they had plenty of stock in the product I choose. I sign the contract and pay half. No communication as promised the next week. I leave a message and the following week he calls back. He says the product I ordered is now out of stock because a big company bought it all and it would be 2 months unless I wanted to upgrade. It was only $350 more and I wanted to get it done so I went with it. Then during the job I called with concerns that the 2 posts were 2 feet apart in the middle of the fence. His reply is that he will come the next morning but there's really nothing can be done since the post were already in the ground. First I think that's an unacceptable answer especially considering the rails weren't attached, etc. The crew end up working late that night. I tried calling again and it went to his VM. The crew then shows up early the next morning and finishes it. I see his vehicle at the edge of my property after they finish. I thought he had come to talk to me but he didn't knock, call, text, etc and I probably wouldn't have made it to his car before he left. Either way he clearly didn't feel the need to contact me despite me calling twice with concerns.

This review is long overdue and I Hope Mike forgives me for my tardiness. I found Mike and his team…read moreon Yelp and was thrilled by his reviews. He came to the house and gave me a Great military discount. We discussed the work in phases and he even recommended some areas that did not require painting to reduce costs. His vision for my home was amazing and he was professional and very passionate about his work. His crew was dependable and on time and experts at their craft. Mike completed the staining of my fence, touch ups to my door and created the beautiful accent walls you see in the ceilings and back walls. He also was responsible for any crown molding you see. The builder painted the entire home a sort of sand and Mike helped me to Create the Bold look I was going for. I have posted the pictures of my home on Facebook and the reviews from my friends confirm that contracting Mike for this job was the smartest decision I could have made. I used sticker-brand decals to accent the walls and Bedroom and I believe they came out nicely on top of what Mike completed. I 1000% recommend Mike and the awesome Staff at Black Pearl ~ Mike please forgive this late post but Better Late than Never :)

WARNING!!! Only work with Mike if you want amazing results and a smooth process. So easy to work…read morewith and a true professional. Mike treated the job and our house as though he were painting his own home--perfect lines and thorough coverage. Moreover, when unexpected issues came up, he was quick to notify us and provide a solution. Would work with him again in a heartbeat.

What great service. Cristian did a superb job on time and on budget. Refreshing to find someone who…read moreis proud of their craft. Can't go wrong with Tile and Marble Elite Design. A true professional!

We needed our front patio retiled and found Tile & Elite Marble Design. From the start, Cristian…read morewas highly communicate with great attention to detail. We had some delays in completing our project due to weather, but Cristian reached out several times to check if we needed any of the supplies or tile moved and kept us informed of when he could continue work. The end result is high quality and looks amazing. We will be hiring Tile & Elite Marble Design again!

CG fencing helped my fence vision come to life I really appreciate the attention to detail and…read morequality his team provided. Got a great feeling from him from the beginning and they did not disappoint! This young man is doing it right

Coby and his crew performed a fence extension increasing the my overall backyard. When pulling up…read moreto the front, it looks as if the original fence had always been in its current location and they did a fantastic job using the pre-existing materials. Coby is a very well-mannered and professional young man who takes great pride in his work and company. Give this local business a try!

We hired this company to repair our leaning fence. They replaced 5 posts and added a horizontal…read moreboard to strengthen it. They also dug a hole I needed for a banana plant. Good communication and competitive pricing. The fence is now straight and looks great. Would use them again for any fencing needs.

Mr G and his son Sebastian did an outstanding job replacing our old fence. Top quality,…read moreprofessional, friendly and they take pride in their work. You can tell that in the quality of the work. My fence looks beautiful. I would highly recommend them. Great work!!!

Unfortunately, we are editing our review due to lack of professionalism, integrity, and too much…read moreback and forth. This small business may have competitive pricing, but the old saying "you get what you pay for" rings loud and true. Attached are some photos of how they leave the job site for multiple days. Supplies left throughout the yard and lunch trash not picked up. A 3-4 day job turned into a 3 week job. Hoping better results for you, however we cannot recommend this company.

Our overall experience with 3:23 Fence Company is average because there were several hiccups…read more After chasing them with phone calls and text messages, they came through ultimately gave us a beautiful product. I'd say, if we could have been there in person, this experience may have been very different. Below is an account of our experience. My Husband and I own a rental home in San Antonio, TX. The backyard easement fence needed replacing on 3 sides. We obtained 3 quotes through Yelp. After reviewing the reviews on Yelp and speaking with Marilyn and Maegan (owner of 3:23), we felt they were a company we can trust even though they were not the cheapest. Maegan (owner) and my Husband spoke on the phone and discussed some specific ways he would like the fence be further reinforced. Maegan assured him his request can be done, but there will be added charges. We had no issues paying more for a sturdier product. 3:23 required a 20% deposit to lock in the appointment, 30% due at the start of work, and final balance at the completion of the job. Our second check arrived in the mail 2 days later than expected which caused 3:23 to stop work on the second day. It was understandable. Once they received the 2nd check, they resumed work the next day; on a Saturday. Once they finished, they expected the remaining balance paid that day. Unfortunately, my tenant was not at home so no one was able to inspect the work. I gave 3:23 the benefit of the doubt and paid the $2K+ balance via Venmo for work rendered. That's when it went downhill from there. The following Monday, my tenant texted a video showing a section of the fence swaying back and forth unsecured and there were exposed screws and nails. My heart sank realizing I had zero leverage since I paid them in full. Given their stellar Yelp reviews, I remained hopeful 3:23 would take care of it. I texted Maegan the video and she informed me she was at a school function for her child and she will get back to me the next day. No one followed up the next day. We ended up having to text and call them again. Maegan's Husband Roland (Owner) called us back. Roland explained why there was movement. The sway was the result of the Texas's easement access requirement and the specific hardware we asked them to use. We were taken aback by this as at this was never addressed during the initial discussion. As a matter of fact, Maegan assured us it was perfectly fine that we wanted extra reinforcement. Assuming this issue could not been foreseen, at the very least someone should've brought this to our attention at the time of install so we can discuss a resolution. After all, they are the professionals. After that conversation, we thought we had reached an understanding because Roland assured us he will meet our tenant, inspect the fence, and make it sturdy. He finally met my tenant 4 days later. He promised he would return the next week and be sure to coordinate with the tenant. The following week, my tenant texted him and I texted him...Another 4 days went by, no word. I finally reached Roland on the 5th day and his curt and short response was, "I'm attending a wedding out of State. But my guy is on site now and the issue is a none issue. I'll text you a video." He did not coordinate with my tenant and again no one was there to inspect the work. My tenant was able to inspect the fence when he returned home that evening and confirmed the fence is finally secured. I am confounded and let down by this entire experience. On the one hand, the fence they build minus the swaying is beautiful. On the other hand, the amount of energy it took to get them to fix a simple safety issue was like pulling teeth. If only they would do right by their customers then this review would've been so different. Instead, I am left spent and drained from chasing them down to fix what they didn't do in the first place. Unfortunately, an averagee review is all I am able to give for all the reasons detailed above.

These guys rebuilt our deck and did a great job. They worked hard despite the cold weather and we…read moreare really happy with the finished work. I highly recommend this company if you are looking for deck, fencing, and/or roofing work.

Mandujano's replaced our backstairs. Jonathan did an…read moreexcellent and quality work!! We are very satisfied with our new stairs. Thank you so very much!! Sunny

Edgar (Lead) & Carlos of JBR Landscaping did an amazing job on my front yard landscape project.  I…read morerequested a quote and quickly received a response from Edgar.  The quote was reasonable and the contract prepared thereafter.  He was approachable,friendly & professional during the entire process.   During our discussion and our desire to have a more clean and low maintenance front yard, Edgar came up with a design plan and plant selection.   Edgar and Carlos were diligently working in removing old bushes and plants.  With my new plants, fresh mulch, and river rock, the front yard now has a grand and pleasing presentation. At project completion, they ensured the entire area was cleaned & cleared of debris.  We are more than satisfied with the work done, we are delighted with the results!   We highly recommend JGR Landscape!