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    Security Overhead Door

    5.0 (1 review)
    Closed Closed

    Services - Security Overhead Door

    Automatic garage door installation

    Garage door or opener repair

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    4 years ago

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    Michigan Screen & Window - Upgrade the family cottage this spring?

    Michigan Screen & Window

    (8 reviews)

    I had Michigan Screen & Window do a number of door and window replacements at my house. I was very…read moreimpressed with their attention to detail, cleanliness, and well executed installations. I had a very old door that we wanted to preserve, but add a deadbolt to. They came up with a really clever solution to make it work. I will definitely hire them again this summer to install a larger window in my attic!

    Do NOT use this company, especially if you plan on using a renovation loan or are buying a house…read morewith a FHA loan!!! Working with this company was a nightmare to begin with. When we initially called the company, we explained that we would be using a renovation loan to fund the project and went into detail how said loan worked with payment. We were assured that it was ok, thus we scheduled an estimate. We had a limited amount of days to get the quote in to our lender, and was upfront about that. We were told by the estimator that we would have the quote either later that day or the next. We ended up having to hound the company for the quote and it took a week to receive, thus delaying our close. It was like pulling teeth receiving information from this company. The worst part was when it came time for us to receive the clear to close. Our bank sent Michigan Screen & Window Repair the agreement, and on the third business day they still hadn't sent the agreement back. With renovation loans, you need a signed agreement in order to receive the funds for the project. After many calls, we learned that they REFUSED to sign the agreement because they needed the deposit first. Why it took 3 business days to tell us this is beyond us. We then said we could write a personal check so that we could get the agreement signed. Once the bank cuts them the check, they could just reimburse us. They said NO and would only return the deposit check to the bank. At this point we had our mortgage officer call them to try to explain better and they wouldn't budge. They even told our mortgage officer that they would have to send the agreement to their attorney first to review "and this would add time and money to our quote". Our bank has never had this issue with any contractor before, and we do not have these issues with our other two separate contracting projects. The phone call ended with Michele (their office manager) telling us that we would be best going with a different company. We were supposed to get the clear to close on our house today, and instead we are scrambling to find a whole new contractor. What this company has done is completely unforgivable and unprofessional and WILL be reported to the BBB for how they handle business. It should have been communicated to us from the beginning that they cannot accommodate renovation loans and time frames, especially since that was the premise of our first conversation with them. Do NOT use this company for your screen or window needs. You will regret it.

    Grand Rapids Construction

    Grand Rapids Construction

    (2 reviews)

    Very unprofessional, poor quality company. Had a terrible experience, the wall in my bathroom…read morethey paneled is bulging and falling off and the vent won't work. The worked on my front door it wouldn't close properly, they actually made it worse by ripping the seal at the bottom now it doesn't close properly at all. They tore up flooring over by my back door with nails sticking up because they were looking hiw to fix water coming in. They just tore it up and left it. They scratched my hallway walls and cut pieces off. This is only in 2 hrs. After 2 hours they took a 2 hr lunch came back packed up and said the owner has them going to the other site...???? They left my house looking this way. The young owner is very biased everything is the customer's fault. Read their contract, they made sure the customer always pays even if they messed up. Sad. What happened to honesty? Would never recommend them to my worst enemy.

    2 stars ... one for showing up and one for finally finishing…read more Before using Grand Rapids Construction (located in Howard City, MI) make sure you state a start/end date in contract or you may find your quoted five week project is actually six months (ten months if they use your home as the storage unit prior to start). Ask to speak/view references for comparable project as your job (ask for repeat client references as well). Stick to stated payment schedule in contract (they asked for early payments because project was taking longer than planned). Be your own project manager (as one may not be provided) and the company uses many/different subs that are "cross-trained" and workmanship may not be consistent. Grand Rapids Construction portrays themselves as a large company but in reality a small company stretching their sub's way too thin on "thirty other jobs besides yours". Ultimately we ended up with the master bath we wanted (but we did have to hire additional tradespeople to finish details that GR Construction felt they were "not responsible for"). Very nice/professional in the beginning...not so much at the end. We are getting ready to refinish our basement and "NO" we will not be seeking the services of Grand Rapids Construction again. Hopefully they learned some things on our remodel that will assist their company (and customers) in the future. Good Luck. THANK YOU to Mike (tile craftsman) and Calvin (general) who saved this project!

    Security Overhead Door - garage_door_services - Updated May 2026

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