I just had new garage doors installed, and the crew did an outstanding job, prepped , dismantling of old doors, set up, install, clean up, testing. Worked with me also to set up MyQ WiFi opener. This company has been great from ordering, keeping me updated on arrival and setting up install appointment. Never even considered another company. Highly recommend read more

Suddenly having a garage door incident in freezing temps is not ideal for anyone, yet it is what we were faced with when the gear broke on the opener. Additionally, there was an issue with the spring not allowing me to manually lift the door. One call to Zylstra Door and they had a technician to the house the next morning! He was friendly, courteous and was able to get things resolved within 30 minutes! I would highly recommend Zylstra Door and will call on them in the future for any needs we have! read more

Had them out to replace door spring. The worker was on time and called before arriving. Did work quickly and well.

We had a door 'emergency' --the door wouldn't open and my car was stuck inside. They sent someone out to get my car out and then, despite a full schedule, Jeff, the tech said he would really try to make it out later. He called to say he would be there in a couple of hours, but then got delayed with a longer job...still he called to keep me up to date on his estimated time of arrival. He came after 5, but found out that the part they had wasn't the right size. He promised to be back at 8am the next morning. Despite icy roads and multiple school closings, he was there right on time and had the door opened and ready to go by 8:30 so I could head off to work!! I am very impressed with their dedication and service. I would highly recommend them to anyone needing garage door service read more

The artic blast is coming and my garage door decided to give out on me. No worries Zylstra to the rescue! Quick response, great customer service and quality work! If you ever need repair on your garage door don't hesitate to call Zylstra. You people rock ! read more

Installation of door was performed without issue. Thirteen months later some hardware failed/fell out and rendered the opener track inoperable. I contacted Zylstras and explained the problem. At first I was told that the warranty was only good for one year and that they weren't responsible for fixing it. I know technically my warranty was expired but this immediate retreat from displaying service integrity demonstrated typical behavior of a "B" league business. Nonetheless after further conversation it was recommended that I send a pictures of the track problem and an installer would look at it. Turns out it was just a carriage bolt and had two of them mailed to me in a couple of days. I requested an extra in case of future problems and they came through, so far so good (minus the warranty technicality). I attempted to replace the bolt but it was too big. I contacted Zylstras and asked them to send me the next size down. I was told that they did not have this size bolt and that I needed to go to the hardware store and pick one up. I inquired as to why they didn't have a bolt this size and was given a few "runaround" responses: "the manufacturer must not send that size anymore", "the installer must have just threaded it in". I politely ended the conversation and thought about this interaction and realized that they were just trying to get rid of me..... Just threaded it in! That strips the bolt and causes it to fail. You mean to tell me they don't have a bolt in the whole place that would fit! Bologna! I called back and left a message to speak to an installer and haven't heard back since. I don't really blame the front desk person for this folly because she is probably intimidated into getting rid of rinky dink residential customers by the cheap owner of the company. I have had many people ask me where to get an overhead door and I told them anywhere except for Zylstras. read more

You will want to work with this company for your garage door needs! They provide reasonable, extensive quotes with great follow up and products. I also felt comfortable leaving the technician at my house alone to finish the installation. Thanks, Zylstra Door! read more