The product is superior, but the service has been equally top notch. Staff have been pleasant and…read moregenuinely eager to help. I first came here at the recommendation of my painter and was a bit put off by their higher cost. But the product makes up for it by spreadability and quality over the Home Depot and Lowe's products I've used.

We were on vacation in Bolton Landing and needed a few hardware things. This shop is so much more…read morethan hardware! There were many things we did not know we needed! My son wanted a knife sharpener, I wanted some local items for a Christmas stocking exchange that would go to the UK. My sweetheart needed brushes so he could paint the scene. We loved that store and Ron was a really nice person to chat with. This store is a gem!

Love this hardware store- the front part all summer, beach, toy stuff and the back side is all a…read morereal heavy-duty hardware store. This is a great shop, not totally souvenir-y, but also much more fun than a regular hardware store. I assume in the off-season, this is a very useful store for the area.

They have a great store and the yard help is awesome , But the sales counter has a attitude that…read moreyou are bothering them when ever you go to purchase anything . do yourself a favor and shop around. I have purchased custom doors and Anderson windows , very good service from Karen Cassidy buy the counter sales people are terrible.

I just checked out Curtis Lumber for the first time. The gentleman that helped me was kind and…read moreknowledgeable. The guys in the barn that loaded in my product were equally as kind and helpful. Overall this was a great experience. I tend to do a lot of DIY projects at my lake house, so I'm happy to have this place as a new go to!

My opinion of the store itself has not changed. This update reflects my most recent experience…read moreusing online ordering and curbside pickup. The store handled it a lot better than the software behind the process. I used their website on my laptop to create the order. When selecting a store, it did display all of the nearby stores. However, unlike most other websites, when you look at a specific store, there is usually a "Make this my store" link. There was none here, it simply remembers the last store you looked at and assumes that's the one you want. So remember to check in the upper right once you begin creating your order that you have the right store. The website is very good about indicating what is or is not available in the store. However, once you order something, you have to indicate for every item you order, whether you want it for delivery or pick-up. It defaults to delivery. The first time I tried, I didn't realize it until I opened checkout and saw a delivery fee, when I realized I forgot to specify pick-up for one item. There is a box for text input at the bottom of the form when you check out. However, the first time I added something to it, the outline of the box turned red, and I got the message "Invalid special characters." I couldn't figure out whether they meant the period, the comma, or the apostrophe, as those were the only non-letters. I wound up trying two more times, but the only acceptable input I could make was no input at all. There are 2 spots in the parking lot for pickup. The sign says you can notify them by either calling the number on the sign, using the website, or using the mobile app. Well, I didn't use any of these methods. I had the email order confirmation on my phone, so I used the link in the email to open up a notification page (so I guess maybe website?). I liked that they had an option to indication the style and color of your car. But again, I had the same problem with the text box when entering text. I could only submit it without text. But after that, an employee had to come out to my car and verify my last name, because this method didn't actually associate my order to the "I'm in the lot" notification. Once that was straightened out, they brought out the order quickly, with no problems. None of these problems are show-stoppers, merely speed bumps. But I have a background in software test, and stuff like this irks me. It felt like they didn't test everything. But I was glad to receive an email from TSC immediately after receiving my order in which I could provide feedback. Would I use this process again? Yes, but with some changes to how I order items, based on this experience.

Downgrading. Been…read morehere several times since my initial review and I will never go back to this location again. I haven't had a good experience here since. Primarily, it's due to the employees. I'll drive 20 miles out of my way just to not have to deal with the staff in Saratoga. Bottom line - if you don't like working with the public - don't. If you are at a customer service counter, think about what your job actually is. Leave your baggage at home and figure out how to function in society. To the management: train your people on how to function in a retail position.

I love this hardware store. I love all the employees. Especially helpful to me are Lucy and her…read morehusband, and Bruce in the paint department. They have helped me with many projects from making keys to picking out paints. Love the store's coupons/rewards program too. It's nice to shop at a local, smaller, hardware store.

I love ACE hardware. This one was no exception. Helpful staff walked me around the store to fill my…read moreshopping list. They always have what you need!!

The people at the store were unbelievably friendly and knowledgeable. They do a great job and help…read moreyou as much as they can. I would highly recommend buying your paint and stain here.

What a great trip to the paint store! Monica and Holly were more knowledgeable than any paint store…read moreemployees I've ever met! No hesitation, they both know their stuff cold. Spot on recommendations, whether for finish or quantity. They saved me time and money and I had a blast with them. Will get all my paint from this store for the inside of my new home that I'm painting this spring!

I like it. Staff is always helpful and it's a great store in general for a variety of household…read moreneeds or unique gifts. This location is always well organized and well-kept. The only issue is that there is so much stuff that it can sometimes be hard to navigate a cart through some narrow spaces without taking out some of those well-organized stacked displays. Especially when it's busy! So...be careful and go get a new can opener. Or a mixer. Or some pots and pans. Maybe you need some new towels? How about some weird gadget that you MUST have. You'll find it here. And don't forget your coupons, of course.

I am disappointed in Bed, Bath, and Beyond. Apparently wearing a mask is optional inside the store…read more I watched (and heard) a woman checkout without a mask on. She was quite loud. I moved over to customer service and requested to be checked out closer to the doors. I then asked the manager why a woman was in the store without a mask on. He immediately told me that she had a medical condition. I paused and said then why is she indoors shopping? She was with another person and they were purchasing one small item. Couldn't he at least request that she wait outside for her own safety? (And the safety of the employees and other shoppers?) The cashier, a teenage boy, agreed with me. He said that he notices shoppers aren't even wearing their masks correctly (their noses are exposed) but nobody says anything to them. This worries him. Same story at Hannafords and Dick's. However, at the smaller stores on Broadway, like Uncommon Grounds, shop owners are telling people to leave unless they have a mask on. I've seen that happen too. It's irresponsible for the bigger stores to allow people to shop without masks on. Not only will people get sick, but, if the economy shutters again, they will survive while many smaller stores will close for good. The research consistently shows that wearing a mask protects not only others our community, but also the wearer. We are all in this together, so wear a mask!

An old time hardware store in the midst of Lake George Village. They pretty much have everything…read moreyou'll need, and you will save a trip down to Glens Falls Lowe's or Home Depot. Of course, the downside is that you'll pay for the convenience. All I all, a great place to go when you need that certain item.

For a small hardware store she has a surprisingly good inventory of metric and American fasteners…read more Very helpful also.