This hardware has comparable prices and always better quality than big box. The employees are…read moreloyal and the BEST.

just a fantastic local Hardware store! the employees know…read moreabout what when where and why a product is needed and advises usage when necessary. The guys in the paint department are Par excellence, and even advise popular colors and shades depending on lighting conditions. They stock items that HD and Lowes won't, very helpful. Kris , et al, is a well of information for project help. Keep up the good work folks.

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

Failed blind installation 1. Measurements could have been…read moremore accurate which was start of problems with the blinds installation. 2. Installer could have better communicated the problem with Lowe's itself. 3.Lowes should have picked up and delivered blinds after they have been adjusted. Terrible customer service...we have been doing business with Lowe's over the past 12 years and this first time we had been extremely disappointed.

We we're looking for a Shed for our land in Hadley,And we found Garden Time in Wilton And let me…read moresay From the moment We drove up to Garden Time in Wilton,ny. I knew I was in the right place plenty of sheds and Neatly displayed we had a great experience From Chuck the sales specialist and john the site man To Justin and Tom The delivery men all very nice and knowledgeable and Very Professional and most of all straight forward and they kept us informed during the whole process So give them a try you'll be happy you did

any time that i have gone there i usually need help and if the emplowee doesnt have an answer he or…read moreshe will ask a co-worker their prices are fair and they alway,s ask if i would like my order brought to my vehicle it is not an easy business to be involved in these days with home depot and lowe,s etc. i,m thankfull that they are here

dog friendly & gorgeous with a very friendly staff. looking forward to visiting again soon!read more

Local favorite, huge selection, superior quality but you'll pay for the privilege! Great…read morelandscaping options, soil, mulch bla bla bla. You'll pay for the quality though...

This guy is great at what he does !!! I've brought several primitive jugs in to him and had lamps…read moremade . He's drilled the bottom of the jug beautifully for the electrical chord and I have lamps !!! His pricing is very reasonable considering what he does. Reasonable amount of time from drop off to pick up !! Loyal customer !!!

A quaint shop alone the main drag in Ballston Spa. I was a bit surprised walking in, but it was…read morealso clear this was a professional lamp repair shop. I had a lamp base that required wiring, a cap, harp and shade. Imagining it would be staggeringly expensive, particularly since this shop has no competition in the Capital Region, I was floored by how reasonable the costs were. The turnaround was a month, which factoring the need to order parts I thought was quite reasonable. Picking up the lamp I was quite pleased by how it turned out. A total win. The downside (from my personal convenience) was that it required a long round trip (twice) to get the project done. I was simply thrilled, however, to find the shop in a feasible proximity. The two times I have been there I have found parking immediately in front of the store, despite the rest of the downtown being densely packed (quite the luck since a pub is next door.) Driving in from the Northway the shop is on the other side of the street, and in light of dense and aggressive traffic finding the opportunity to turn around is challenging. This shop is a seriously nice find. Were I at a point in life where I didn't have a house packed full, I might have looked at the many antiques for sale (Very late 19th/early 20th century) I have another lamp I need to get rewired, but I think I'll wait till Spring; driving into Ballston Spa while scenic, is a bear.

From placing the order to the delivery, we had a great experience! The employee in the store was…read morevery knowledgable and helpful when we placed our order. Our furniture was delivered yesterday, and not only were the delivery men professional and efficient, they came within the allotted time frame. It was also nice having text updates throughout the process keeping us informed of any changes or updates.

We would like to express our disappointment from your unsatisfactory level of service. We have…read moreexpected much more from a prestigious and reputed company of your standard. Unfortunately, we can't help but submit this complaint hoping for a fast and adequate resolution. So, no one else must experience this. We Shopped around for months visiting several establishments to refurnish several rooms in our house. Our saleswoman (Karen from the Queensbury Location) was very attentive, kind and knowledgeable in her product. We explained to her what we were looking for and she 100% nailed it out of the park. We custom ordered a sectional reclining couch. We were told that the warehouse did not have the pieces to fill our order, and the shipment would be around NOV 1st. As This was so exiting for our family and we patiently waited for this arrival. We visited the store a couple times to pick out an entertainment center, coffee table and end stand set. Nov 1st we were told that the sofa was in and that the warehouse was open for pick up until 6pm. My Husband and I arranged for help and our schedules from work to pick up. When we arrived at 3:30pm to warehouse. Our excitement was high. We rang the bell to alert that we were there and there were several employees in sight, and no one acknowledged us. We were about to ding the bell again and someone from the warehouse asked if we were being helped? We said NO. Then they went into the office to a man that was sitting with his back to us, and he said I am busy. We finally got helped and were told to go to bay 5. While waiting for pick up in bay, The gentleman in office with his back to use came walking out with a coworker saying ("who shows up at 3:30!" They will be waiting awhile...) one of these employees was (Paul) the Manager. We Finally get our sofa piece home, remove our old couch and start to unbox our new sofa. Come to find out they gave us 2 air massage single recliners with arms. We went straight to the Queensbury location to see where the mix up was. As we stood there, the store and warehouse argued who messed up Until they closed. We were told that at 10 am the GM would call us from warehouse to resolve this. 10 am, we received a call from the warehouse saying that the resolve was a time frame between Thursday -Saturday before an available delivery truck and manpower. We went to store and said that was not acceptable. We spoke to manager (Melissa) of the store to come up with an acceptable solution. We offered to deliver the two items to the warehouse in the rain and pick up ours. Nope! We offered to pick up ours and they could schedule a pick up for the other two items. They had a delivery truck in our area that picked up their piece and we drove to get ours. The delivery guy admitted to us while picking up that they had about an hour before their next delivery. In that time, they could have driven back to warehouse and picked up ours and delivered/ picked. We arrived at the warehouse to pick up our pieces that we were told were ready for us. They were not ready for us to receive. After finding out that the boxes were labeled wrong there was an apology of "sorry things happen." We didn't feel that this was resolved at all properly. This wasted our time, money, and was extremely stressful.

Knowledgeable with great customer service! Staff was friendly and efficient. We had our wood stove…read moredoor fixed here, and it was repaired within 24hrs for much less than we would have spent repairing it ourselves. Highly recommend!

Saratoga Masonry is the best place for all your fireplace and stone needs, they have staff that is…read morevery knowledgable...Im going to be buying a fireplace there soon...