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    Security Public Storage

    4.3 (34 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 1 week ago

    Services - Security Public Storage

    Truck rental

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    This is the dust that falls from the ceiling in clumps.
    Kate H.

    Honestly, the only reason I left a good review last time is because they pay you $15 off rent to do so. Pretty sure that's illegal. It's an awful place to rent from. I've gotten so much dust in my unit that many items are damaged (it's been about 2 years). That would not be an issue if they replaced the seals, which I found out at Extraspace Storage. They're just... I always have billing issues, their website is awful, there's no customer service number available outside of their hours so if you get there at 6 on a Sunday and you need help there's nothing to do but wait until Monday. It's pretty awful and I would have moved out much sooner if logistics to do so we're easier. I don't know to respond to Tina, so adding here. Yes normal dust is expected, but there was an absurd amount of dust that damaged a lot of my stuff and your response reminded me I took photos of the ceiling to illustrate the type of damage that is possible from storing here. I wouldn't recommend anyone keep stuff here at all because it's so likely to get damaged. No one ever contacted me about fixing the floor until I mentioned the issue again letting you know I'm moving out. I am moving out to Extra Space Storage where I previously kept stuff and had 0 issues. If you care about people being to maintain their valuable and heirlooms, you'll do something to make these storage spaces more hospitable rather than just tripling rent and incentivizing people to leave reviews I suppose in places that don't violate TOS but are clearly skewing the results.

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    18 days ago

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    Security P.

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    2 years ago

    Everything, super friendly helpful staff... I went there to run a U-Haul in no time at all I was out the door

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    Mana C.

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    2 years ago

    They have always been polite and have the best prices in town. The 2 gals in office are friendly and courteous.

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    Mana C.

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    Photo of Kate H.
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    7 years ago

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    Tina T.

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    Photo of Emm F.
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    4 years ago

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    3 years ago

    Emily and Lori made this process so easy. They are friendly and professional. Hassle free. Thank you

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    5 years ago

    Best prices and service around! Brett is super helpful and always answers your calls!

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    4 years ago

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    7 years ago

    Very friendly employees, easy in and out access. Have refused serval people here already

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    5 years ago

    Great customer service. Had an issue with some things and they fixed it immediately. Super friendly and clean here.

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    8 years ago

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    11 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    7 years ago

    Very nice lady at the front desk that helped us. It was a very easy process to check in.

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    12 years ago

    I am happy with the service I have gotten from Security Public Storage in Ceres. The staff are helpful and professional.

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    11 years ago

    Great customer service . What sold me is the security of the units and friendliness. Easy access as well

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    7 years ago

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    13 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    Eli B.

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    14 years ago

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    Review Highlights - Security Public Storage

    Brett and Marshall are awesome people, extremely helpful, thoughtful, and very competent.

    Mentioned in 6 reviews

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    Boxes For Moving & Storage

    4.3
    (67 reviews)
    $

    Absolutely horrible experience. We reserved a truck a week in advance, only to arrive and be told…read moreit had a flat tire. (Umm hello you don't check your trucks?) Instead of honoring our reservation by providing another truck, they refused, claiming they "didn't trust my husband to bring it back." We were shocked by how we were treated!!! When we became understandably frustrated after they failed to provide the truck we had reserved, they called the police instead of trying to resolve the situation. The responding officers were professional and told us they had received numerous complaints about this location before, but explained there was nothing they could do because it's a private business. The entire experience felt extremely dishonest and misleading. We lost valuable time, our moving plans were disrupted, and we were treated with complete disrespect. We are opening a case regarding what happened and we believe this place is fraudulent!!! Please do yourself a favor and avoid this location. Based on our experience, I would not trust this business with another reservation!

    If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

    Security Public Storage - selfstorage - Updated August 2026

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