I went here on recommendation from a friend, just to see what they're all about. It's an upstairs…read moreshop, so you'll get a little bit of cardio! They were requiring masks, so I'm glad I had one tucked into my purse. (They also provide them, if you don't have one.) It's a small shop, but is full of interesting things. Pokemon, and other characters. Games. Books. Figurines, and supplies to paint them. I was out of my element, but I could tell if this is your element you'd like it. I did try to go back for First Friday (in the evening), but they were closed.

My husband and I liked this place so much that we made it a point to return the next time we were…read morein the area. It's right in downtown Lancaster, and although you can't see it from the street it's right across from the food hall and very easy to get to. Building itself... it's up a few flights on stairs, but the space is full of varying genres of nerd. There's something to interest everyone. The employees are very friendly. There are tables so it looks like people can play games at the store if they wish.

Pokemon TCG on Thursday night is a great time. My son wanted a place to trade with other kids and…read morewe found so much more. Everyone was welcoming and helpful to him and we came back every week all summer.

Most of their singles are over priced by double market value and they don't adjust well…read more The card I wanted to buy was selling for 10 dollars. it was selling for around 5 dollars on eBay and I offered 8 dollars. He gave me attitude about a 2 dollar discount saying you do this a lot. Every other card shop I've been to sell according to comps and will adjust to some level based off comps. To get attitude for 2 dollars is ridiculous! I won't be back.

Chuck and his wife went WAY above and beyond when my son and I came to visit. We showed up just as…read morethey were closing, but they allowed us to come in and take a look around. They had an incredible variety of sports cards and Pokémon cards for sale. My son is an avid collector and he got a great deal on a Pokémon card set. I can't recommend these guys enough. Very professional. Very friendly. They even gave us great advice about colleges in the area. We will absolutely be back! Thanks for making us feel important!

Pre-ordered from their store on TCGPlayer. Shipping label created January 23rd and it never…read moreshipped. Inquired about it and receive what appears to be an automated response saying that "shipping has been impacted by weather but should arrive by expected date". It's now two weeks after release date and the product I ordered still hasn't shipped. No further responses from them either when I inquired some days later as to why my product still hadn't shipped.

Pre-ordered a Secrets of Strixhaven bundle from them on Amazon on 4/16. Was told package would…read morearrive on 4/25. No updates until that day. Then I'm told it will arrive on 4/29 with no additional tracking information. Called their store and messaged them several times, got no response. Delaying an item that was pre-ordered over 10 days in advance is insane. And then ignoring me after the fact, that's the icing on the cake.

Absolutely stellar customer service! And well priced! I received my order on time and exactly as…read moreordered. One item arrived broken. It was very well packed so not the fault of the shipper. As soon as I reported the damage they (Samantha) immediately sent me a new one. Really couldn't ask for more...

Sam's certainly does have just about everything having to do with beer, except beer, of any store I…read morehave ever found. The place has all sorts beer memorabilia, souvenirs and, of course, beer steins. I'm not much of a beer collecting aficionado type, but if I were, I would think this would be the visit. By the way, does anyone really drink out of those German like beer steins? I've seen a lot of beer drinking, even in Germany, but have hardly ever seen anyone actually using those beer steins except for decorative purposes.

Being in the customer service industry for 50+ years let's just say Patty needs some training…read more She was extremely condescending and rude. The other women who work there are fine.

Really nice store - local owners, quality/guaranteed merchandise - friendly knowledgeable staffread more

if I could give less than one star I absolutely would. This has now been the third time within the…read morelast 3 to 4 months that I have visited this store. The lady who operates the registers who is in a power wheelchair (don't know her name so this is how I'm differentiating her from the other employees, nothing against her wheelchair) has rude to not only me but other customers as well. At this point in time, she has alone experience with this and I will not be giving it any more time or my dollars. The same employee each time I have visited has had snarky comments. The first time dating back until about two months ago I was there getting balloons for a birthday party and a few other supplies I decided to go with the prepackaged pack of so clearly they were wrapped in some kind of plastic. When I took them up to the register, she was picking through my pile and sort of through the package of balloons back at me and said "do not put these near me. I am highly allergic to latex." (mind you they were in a package and she wasn't going to be touching the actual latex. Also mind you she was sitting right next to where they were actively blowing up balloons. So if you're not allergic to latex, why are you sitting right next to the latex machine?). She refused to check me out and told me that I would have to get back in the long line and get the other person at the register next to her to check me out as she was not going to touch this package of balloons. Prior to me that day the other customer in line right before me had a newborn baby strapped in a carrier on her body. The baby was starting to get fussy in line and the employee told the mother that she "needs to quiet down her baby because she has a migraine". Mind you there's not really a way to control a crying newborn. It's what they do. My other experience with this employee happened to be this week. I went in to buy a pack of earring organizers on the shelf. It said the pack was $4.50. When I got up to the register, she write me up and told me that the total was $5.35. I handed her six dollars and she looked at me funny and asked if I had more change. I questioned her because I had given her enough for what she told me that the total was. She proceeded to say "I told you that the total was 6.35 if you would have been paying attention to me". At this point, I was getting a little fed up so I just handed her another dollar bill paid and on my way out. I politely told her that although she did not remember me, I remembered her because each time I have visited the store. She has checked me out and she has had an attitude with me and other customers in the process. She proceeded to laugh in my face and not say another word. I left the store and I called back in to speak with the manager on duty and made a report against this employee. However, this experience and previous experiences with the same employee over and over again have deterred me from ever spending my money at again to all other customers please be aware of this employee again. I do not know her name, but I can differentiate her from other employees by saying that she is the only one I've ever seen who works there in a power wheelchair.

All the selection without the bias. Friendly staffers that understand what your needs are.read more

Very disrespectful lady behind the counter. Not sure if the other associates are as unpleasant as…read moreher or not as the gentleman behind her snickered. I was in the store a total of 60 seconds. Took my business elsewhere.

Filthy place, rude service. Can't imagine doing any business with these people. After calling to…read morebe sure they would look at my coins I was told "I'm not looking at all of this." I have never been treated so rudely at a business. They deserve a 0 star.

It's very difficult to buy Rolex anywhere nowadays. The wait time can be as long as 2 years. I…read morefound one a week ago at their store; however, I hesitated because I was contemplating on the style and it was sold already. Husband and I walked in to check what they have for "released to sell" and we got lucky! Sarah is very sweet and attentive, and as well as Ryan, the owner. They also cleaned our jewelries for free! Great experience and beautiful store! Highly recommended for buying Rolex!!!

Took my divers watch to service and repair the mess that Leitzel made, and they did a terrific job,…read moretreated me well and I recommend them highly!