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    Security Title Agency

    3.0 (2 reviews)

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    Title loan

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    BBVA Compass

    BBVA Compass

    (3 reviews)

    Stick to teller service only at this location at this PNC Bank location at 23305 N Pima Rd,…read moreScottsdale, AZ 85255. (Note: No longer BBVA Compass) The lobby is absolutely stunning and would be a definite place to do business. ((Big sigh)) But....... I had an appointment and waited over 30 minutes; and I still would have had to wait longer. I told one of the tellers that I was leaving and she said, "but it won't be long". WHAT are you talking about? The least someone could have said to me, after waiting more than 5 minutes, is to acknowledge my presence or ask about my business. There are plenty of other places that will take my business. Appointment time overruns should be baked into the scheduling. But it also looks like a severe staff shortage.

    NOW PNC BANK…read more Starting with the positive: a beautiful building and drive-thru. The inside couldn't be nicer. When it was Compass, you'd walk in to coffee and warm cookies. A nice sofa with a newspaper. BBVA, cut staff and then came COVID. Everything thru the drive-thru staffed by one person. Slow. PNCwas the next name on the building. I had hope. That's been dashed. I recently went in, needing something notarized. Nope. Not available. 3 employees in a place that could accommodate 10+ easily. I asked to speak to the Manager. Well....she's only here occasionally. Where is she? At another branch about 15 minutes away. I was given a phone number and extension to call her. No answer and the voice mail wasn't working. And, naturally, there's no way to reach a regional manager to provide the gift of honest feedback. With regret, I'm done. Today I'm looking for a new place to bank. More than once I've left, telling whoever can hear "You might as well close this branch."

    Security Title Agency - titleloans - Updated June 2026

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