So I recently had a major surgery and brought in two prescriptions for medical supplies…read more The young man who waited on me asked for the script and immediately preempted our conversation by telling me what product not to expect my insurance was paying for. Ok. That was a little off putting and assuming of him. The next script for equipment was not covered by my insurance but he didn't take a moment to show me the products. It turns out they are not expensive to buy out of pocket. I was in pain and asked if I could sit. He said yes but didn't tell me where there was a place for customers to sit while he did the insurance check. The only redeeming part is that when I returned to pick up the equipment he was nice about placing it in the car for me.

I was in need of a lift chair for post surgery. After trying multiple places, with extremely rude…read morepeople on the phone, I found CT Medical Supply. Heather was extremely kind on the phone and very pleasant to deal with. Delivery of the chair was done by two associates who were professional and thorough. They wanted to make sure the chair was situated and in the spot I wanted it AND that I was comfortable. Their sister store Agawam Medical Supply has a showroom where you can see the chair and some of the items they sell. 5 stars all the way.

Soma is a great company to work with. Supportive of the community, and providing excellent products…read moreand services.

Do not buy equipment from Soma Technology. I received the portable x-ray machine over a month late…read more It has never worked but they have refused to take back their machine for my full refund. They sent a computer repairer to troubleshoot the x-ray machine, magically the lights came on. Almost two weeks later I go to make the first exposure and of course its not working. Technical engineer says they will not refund and if it takes forever I should sit and wait for them to fix the machine. I politely call to report this recent problem and I am told to expect a call back in 20 minutes. It's been four hours and counting. This is the worst business transaction I have ever done. Please beware of this company!

Big shout-out to the Tumi store at Westfarms Mall, Farmington, CT. I have two of the company's…read moreballistic nylon carryon suitcases on which all of the zipper pulls had been lost or damaged over 10 years of use, usually as checked luggage. I called ahead to see if they could be fixed as an in-store repair and Susan encouraged me to come in. After a 45-minute drive, Susan, Mariann and Elfa set upon my bags like busy beavers, replacing all the tags and even suggesting replacement of the monogrammed inserts. It didn't cost a cent and the bags look nearly as good as new. It's SO nice to find a manufacturer with such strong, friendly retail support. Thanks to the Westfarms ladies for making my trip worthwhile!

Amazing service, Great employees that'll help you with whatever it is you're trying to do. Hands…read moredown one of the Best of not The Best in Connecticut !

Great experience! Mike was super nice and helpful! Such a great selection and a great value!!…read moreDefinitely worth it!! Can't wait to see my son and his outfit for prom!!

Mostly junk, poor quality no name knives but some good military surplus. Service was ok, nice…read morepeople but not knowledgeable about the products in the store. Low prices for low quality.

"I'm gonna fight 'em all A seven nation army couldn't hold…read moreme back" (The White Stripes) Not only did my kids want no part of my coin and stamp and baseball card collections, they also had no interest in some of the Army stuff we had laying around from my Dad's time in the service. Specifically, we had a periscope from a tank (he was a tank instructor) and an Army helmet.  I wanted to sell them as part of our household de-cluttering initiative and reached out to a guy in the Yankee Flyer who is constantly advertising his interest to buy these things. But after I called him and e-mailed him photos, all I heard was crickets so he obviously wasn't that interested after all. Then I contacted Army Barracks, exchanged a few e-mails and photos, agreed on a price, a check was delivered from their Massachusetts headquarters to their Newington store, and we made the exchange today. Super easy! The store is quite a site to behold, with camo clothing everywhere, boots, shorts, jackets, helmets, backpacks, guns, knives, samurai swords, hatchets and axes, and all sorts of military paraphernalia as far as you can see.

Jack was fabulous!! I needed a walker with a seat and he helped me pick out the perfect one!!…read more He also explained how to fill out the Medicare form and where to send that and my rx to get some $ reimbursed. I highly recommend this place!!!

Wow! What an awesome employee!! I assume that the gentleman who I met today was the owner. I've…read moreworked in customer service for 10+ years and I could not have had better service! After one terrible experience at a medical supply store in West Hartford and one not so great one in Torrington, Medicare sent me here. Now, usually I would have been extremely upset... Medicare sent me here, and they cannot even take my insurance for a wheelchair, due to new insurance regulations. This gentleman was the kindest and most helpful person I have met in a long time! He knew all the information that no other medical supplier knew (or at least shared with me!). He printed up all the information that I needed for the medical suppliers that I needed to contact. He also made a suggestion for the exact one that I should go to! I wish there was more people like him in this world! Helpful, kind and super friendly!! I would recommend Better Health LLC to anyone who is looking for a medical supply store!! One suggestion for consumers, call first if you have Medicare. Under the new Obamacare, some laws have changed and they only can cover certain items. That's the downside, but i called Medicare and THEY sent me there! Honestly, a blessing in disguise. I got all the wonderful information on my insurance that even the Medicare agent didn't know! Thank you, again, for the wonderful service.

Everything was great!!! Would definitely use them again, service was great , service people were…read morewonderful delivered and picked up as promised

Great service. Bed arrived at the house just when needed. Was assembled for us with instructions on…read morehow to use. Good response time when contacted. So far five star rating. Still using the bed.