Place rules. Did my cats claws for $10 groomer was awesome !!!!!!!!!!!!…read more !!!!!!!!!!!

I brought my two poodles to this groomer several times and the grooming was never perfect and in a…read morecouple of occasions their nails were bleeding. My last time I brought the two dogs with a picture of the style I wanted them groomed, we agreed on a price which I paid. When I picked up the dogs, they were not groomed as agreed and the explanation was that it was too much work. In a few words despite the price agreed and paid in full the dogs are awfully groomed, I didn't get the style I wanted nor I could have a refund (even partial) nor any possibility to have the job completed. Unreliable, unprofessional and rude!

Cannot say enough great things about That Dirty Dog.....I have two cockapoos who are two years old…read moreand Sydney has been grooming them since they were puppies......i have them groomed every 5 weeks and Sydney does a beautiful job with both of them.....Sydney is the best and her sister Liv is also so very nice!!!! Best place to take your pets to be groomed!!!!!!!

I cannot say enough great things about That Dirty Dog, and especially Sydney. My dog is extremely…read moreanxious at grooming appointments and can be very difficult due to his fear and stress. Grooming has always been a challenging experience for him, so I'm very selective about where I take him. Sydney was absolutely amazing. She was calm, patient, and incredibly understanding of his anxiety. Despite his anxiety, she was able to trim his nails and give him a full bath, which is not an easy task. What really stood out was her communication. She kept me updated throughout the appointment and even sent me a picture, which gave me so much reassurance knowing he was safe and in good hands. Because of this great experience, we already booked our next appointment. If you have an anxious or nervous dog, I highly recommend That Dirty Dog and Sydney. Finding someone you can trust with your dog is priceless, and I'm so grateful we found her.

***WARNING*** Please if you have pets that go to Muddy…read moreCreek PLEASE consider going somewhere else. Muddy Creek, specifically Dr. Leibert, misdiagnosed and mistreated my little Maxwell. You are just a number there and the care is not there. Dr. Leibert couldn't figure out that Maxwell had pneumonia even though he had the blood work, X-rays, and every symptom that SHOWED he had it. Yet, hundreds and hundreds of dollars spent for Muddy Creek to be perplexed on what was wrong with him and be told there is nothing more they could do you'll have to make an appt with internal medicine. I know this because we got a second opinion and the vet knew right away after looking at Muddy Creeks records, blood work and xrays and symptoms that he had pneumonia. Unfortunately, likely due to the poor care at Muddy Creek Maxwell passed away May 4th. I write to you all not to be vindictive but to provide insight and my experience with Muddy Creek and to prevent another family and animal from going through what my family.

Today I had my large long haired German shepherd named Nike groomed at the muddy paws salon…read more And I'm going to be honest he was due for a grooming a long time ago, he was going to be a lot of work. I have to say those Girls did the most amazing job on Nike, he was a full day groom. And I'm sure gross at times! I had mentioned when I dropped him off that I wanted to book 8 weeks out that way I won't have to wait so long again. She had it booked for me already. ( probably a good hint not to let him go so long). I appreciate them and there patience

Finally, a groomer that knows how to make a terrier look like a terrier! It truely is as good as…read moreit gets! Best of all, super skilled groomer, great atmosphere, home based, full of love and attention- the result is a no stress grooming experience and an outstanding dog, looking like best in show! You gotta check this out!

I have been taking my dog to Deb for almost two years now. I made the switch from Pet Smart…read moreshortly after I moved to the area and I am so glad I did. Deb is a true professional who genuinely loves animals. She does a fantastic job with my dog and is flexible with drop off and pick up times. Her passion for animals is evident from the moment you walk in the door. I'm very hesitant to leave my dog with anyone and I trust her completely.

Excellent service. Our pup was happy & clean following his grooming with Pampered Pup. An amazing…read moreservice!

Catherine was AMAZING with my Jack Russell Terrier, Benny…read more We had great communication prior to the appointment. She was on time and professional, answering all of my grooming questions. She definitely loves what she does,Benny kissed her when the appointment was finished! He looks and smells fantastic!!

Both my dogs love coming to Best Friends in Boxford! They come to day camp weekly and board a few…read moretimes a year. As soon as we pull into the parking lot, one starts barking excitedly and lunges toward the door when I take her out of the car. When we go through the entrance, they run over to the great folks that work there, tails wagging like crazy. It didn't use to be this way...One of my dogs (the lunger) had a bad experience with boarding elsewhere, and it took a few years before she stopped displaying extremely anxious behavior when left in other people's care, even in a new place. She's quirky and often misunderstood, but the folks at BF were patient and brought her back out of her shell. Now she can't get enough time there! We have been coming to BF Boxford for at least 5 years now, and it's wonderful knowing that we can go away and our beloved dogs will be in great hands. The people working there appear to really love animals, which, IMHO, is the most important quality to look for in a boarder. The grooming is awesome too!

The place it's clean and the girls are lovely. They are so sweet with the animals. My doggie loves…read moreit there. They are very reasonable with their grooming prices.

I've been taking my dogs here for years and the new ownership is fabulous. Well organized, helpful…read morestaff and top notch groomers. Convenient drop offs and pick ups. My two Frenchies love their grooming visits probably more so for the attention than the actual baths! Highly recommend.

First time taking my dog here and will most definitely be the last of i could give this place 0…read morestarts i definitely would , i have been trying out different groomers for my dog for a few of her grooming's now but i have never experienced what i have with this location ... my dog was booked for a appointment weeks in advance for a full grooming service at 8:30 am , now i understand that there is no set timing on how long it takes to groom a dog but please keep in mind my dog is very tiny and barely 50lbs, they ended up taking over 6 WHOLE HOURS to groom my dog for a 8:30AM appointment my poor baby had not eaten for that whole time, i ended up picking her up at about close to 3:00pm that day. I have brought to her to multiple groomers since her last permanent groomer and i have never had any of them take such a large amount of time to groom her like this on top of it all she was trimmed very unevenly and over all horribly , She also tends to get Tear stains in the eye which usually get removed by the groomer as much as they can and i got her back with her eyes pretty much the same very dark and stained not much done to them, overall a very unpleasant experience and for the price that was paid ($100.00) it was definitely NOT worth it.Won't be retuning or recommending anyone here in the future. ****HAD TO UPDATE MY REVIEW BECAUSE I CAN NOT RESPOND TO THE OWNERS COMMENT below******* ... but there is absolutely no excuse on why a dog should take 6 hours to groomed and i was the one who called you around about 2:15 that afternoon you told me Chanel would have been ready in 45 minutes after our call at 2:15 so it was not that that's when i could make it there it's because that's what was told to me over the phone at that time . I did not get a call back so i made my way there on my own terms being that she had already been there WELL OVER 5 hours it could have been from 8:30-2:00 or 8:30-3:00 does not make any more of a difference from the fact that you took so long with my dog for something i could have done at my home with a pair of house scissors and a shaver and as for the part where you said my dog was dropped off last????.. your location opens at 7:30 am so how is a 8:30 am appointment your last appointment of the day it makes absolutely no sense ? That is something that you should take accountability for as a owner to make sure your groomers aren't over booking their clients my mom was 100% unaware that this would take 5+ hours because if that was the case we wouldn't have called as many times as we did to check up on her & we most likely wouldn't have brought her to you at all & she was also unaware of the fact that you were going to shave her she discusses a trimming with you and another thing My mom came in at 12:00pm to pick up Chanel and you never said anything about it taking an extra 4 HOURS your professionalism is terrible take some accountability because after reading through half of your reviews I'm clearly not the first or the last person this is going to happen to, she has gone to PROFESSIONAL places with more dogs and they have done way better work and taken way less time with her , at the end of the day the price does not matter to me it's the quality and you took hours with my dog to make her look like a shaved rat with no type of effort to even clean her tear stains something that every other groomer i have taken her to to does with no complaints or EXCUSES do better Angela because i don't see your business lasting much longer i will make sure to tell everyone i know about your professionalism it's disgusting clearly your the one who cares only about the money in this situation and on top of it all trying to make your clients look like liars isn't a good look either again take some accountability.

I know that when I bring my baby, Taser, that I don't have to worry about the grooming outcome. He…read morealways comes back to me looking his best! I don't know what products they use, but he smells amazing when I pick him up! The business is small and super cute inside! They sell various pet items and have free treats for your fur babies! They sometimes even send your fur baby home wearing an adorable bandana during a holiday! The owner (Lola) and staff are super friendly and outgoing. My pup just loves them and all they attention he receives from them before he leaves!

I have to post this review......My appointment was at 8:00AM. I arrived at 8:05AM. The owner almost…read moredid not take my cat, but she did. She said she could not fully groom her, only shave her. I do admit she had mats. When I picked her up, the cost was $120 to shave her down, no shampooing. I didn't notice until I got her home and let her out of the carrier, The WORST HACK JOB, my poor cat! She was so uneven and irritated in some areas. Everyone noticed. I will never take my cat/s there again!I I read other negative reviews on Google after I posted my own, and the owner hasn't even had the decency to respond to any of them. That goes to show you the business owner does not care!

I have two large 100 pound dogs and they handled them with ease. One of my dogs does not like to…read morehave her nails trimmed, but they had no problem and we were able to get all of them and they looked fantastic when I picked them up. Whatever they use it stopped my dogs from shedding so much for quite some time.

I brought my dog here once and never ever again! He is now 7 years old and has never had a problem…read morewith a groomer. Snoopy is a quiet and shy Shih-Tzu who barely even barks. Imagine my surprise when they called me because there was an "incident" while he was being groomed. She claims that Snoopy was resisting and struggling while being groomed and as a result a blood vessel burst in his eye. What!!! I picked him up immediately and brought him to the vet. He was ok but his eye was completely filled with blood. The vet said he may have fallen off the table but couldn't be sure. That evening the groomer called me crying checking on my dog. She kept apologizing over and over again. Seemed like she felt guilty...anyway I would never bring either of my dogs there again. I STILL DON'T KNOW WHAT REALLY HAPPENED :(