Superb customer service and the most bomb frames ever. Love these ladies and products. Everyone compliments me on my frames. read more

SEE - Glasses - Eyewear & Opticians Near Me - Columbus, Ohio

They have the best selection of glasses the frames are always funky and fresh. Styles only come in a limited amount and new styles come out every few months. With the selection changes you would most likely not see someone with your same frame which is great. read more

SEE - See eye wear is the best - Eyewear & Opticians Near Me - Columbus, Ohio

So sad that I did business with this company and I do not forecast ever doing business with them again. I placed an order on Saturday afternoon and returned on Wednesday and was told that there was no way that we could cancel the order and that they were unable to refund me even with the fact that the glasses haven't been shipped or received. I am in total disbelief. This is an update; per the recommendation of contacting customer service I received the following response: Hi Dashania, Thanks for reaching out & expressing your concerns. We have spoken with the store & understand you were informed of our return policy. Please let me know if you have any furhter questions. Best, Sarah I then advised the following: Good Afternoon, At the time of purchase I was not made aware of the return policy; it wasn't until four days later that I was made aware of the return policy. When I spoke to the manager on Wednesday to inquire about returning my order that hadn't yet been received is when she told me that you all had a no refund policy. In addition to me not being told about your policy my disappointment is within the fact that I can't make a request for a refund even with me not yet having the merchandise! It is not as if I have worn them and is requesting to have a refund.,,.I haven't even received my product and I'm still denied a refund; that is absolutely unacceptable. In the future I will never recommend anyone to your store and I really wished that the young lady that told me about your establishment wouldn't have had. read more

This visit was for a complete eye exam. Great job by Kelsey! She's now part of my healthcare team. See is well staffed, lots of excellent frame selections, and well managed by Heather. We are fans. read more

SEE - Always ask for Heather! - Eyewear & Opticians Near Me - Columbus, Ohio

SEE is always that come up for me! No other eye wear boutique compares to its customer service, fashionable frames and eclectic staffing. I do not mind dropping coins when it comes to my face. First impression is last impression. I am too young to be wearing some frames from Pearle Vision. Never will I eva LOL. Downside to this optical boutique is that they do not accept most insurances but the PLUS is that they offer 30% off frames and lens combo on majority of glasses for people like myself (VSP) who's insurance is not accepted. VSP does reimburse a portion of the frames and lenses after you submit a receipt (just an FYI). I came in Sunday and used a Groupon deal I purchased on my black and ivory frames and came walking out only paying $149. DEAL!!! (Especially for me b/c I have to add on all the bells and whistles such as having my lenses thinned out and anti-scratch coating. I have a high RX). I've worked with Alana (my favorite) and Ivory (my other favorite). They are awesome ladies who honestly tell you which frames look best on your face when selecting options. I am a cat-eye type of chic so they both steered me in the right direction within the 1st or 2nd try on in the store. No indecisiveness or a stack of 100 frames over here. They promise orders to come in within 10 business days but I have always had them arrive at the store sooner than what is said which is great for me. Awesome service, great working team relationship and quality optical. I am sure I will be back soon for another one! ; ) read more

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I have had the most terrible experience that is still not resolved. If I could leave no stars I would. I've been wearing glasses all my life however this was my 1st time going to SEE (in the Cleveland area) BIG MISTAKE! I purchased 2 pair of glasses that are totally USELESS to me. I've given them several times to correct the issue but their solution to my not being able to see with their glasses is to tell me I need progressives, which now means I had to pay an additional $300 on top of the $1100 I had already paid and not to mention paying for 3 eye exams because of course they were telling me that was the issue at first. I had to finally go to another place and pay another $600 to get glasses that I can finally see through immediately without taking 2 weeks for my body to adjust to as they also said. I believe they took advantage of me telling me I needed progressives which I later found out that I did not. I went there to speak to Bonnie the manager who was no help but while I was waiting for her she was taking a complaint from another unhappy customer. I normally do not leave reviews but I would like to prevent others from a bad experience. read more

Looking for fashionable, funky and affordable glasses? Come to SEE. That is what I was looking for, not to mention needing, when I came here. That's exactly what I got.....and more. Twice as a matter of fact. I have now bought TWO pairs of glasses at SEE. Not only do I love them, but it seems like other people think they are pretty awesome as well. I have never owned eye-wear which have drawn as much attention as my SEE glasses. I am telling the truth when I tell you, I receive numerous compliments regarding them. At first it felt awkward, but that didn't last long. hah. Who would've thought, glasses can make such a statement and be the ultimate accessory. One of the reasons I have such great frames is because of the staff working at SEE. They are seriously on point. The first time I really wasn't sure what looked good, but Chip was awesome in helping me narrow down the choices, and finally picking out the right pair. So right I came back the following year, and with the assistance of Blake, got another pair (one has to have more than one pair of fabulous glasses). Also, Ole boy and a friend bought glasses here once they found out where I had got mine. The whole vibe of the store is super chill and helpful. Customer service alone is fantastic, thanks in part to the manager, Theron. The company offers special coupons and events. Their "trunk sale" includes in store wine sips and chocolate tasting. If that doesn't get you in the door, then......mmmm....dunno. They do take insurance which really helps in the affordability. Also, because SEE doesn't sell name brand frames, costs are kept low. On the other hand, they maintain a low inventory and frequently change what is available. Change the way you see yourself. See your way to SEE. read more

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The staff and Doctors here are very nice and professional, but I would NOT recommend going here for an eye exam. After having an exam and being over prescribed and having to go back for another examination for the problem to be corrected, the optomologist stated that their exam room is not the proper length to give an appropriate eye exam, resulting in the wrong prescription outcome. Needless to say I would not return despite everything else. I'm wondering why they'd design a room for eye exams that's not fit to do them?? read more

The reasonably priced frames will draw you in but the lenses are priced much higher than other shops.

This is a cool concept. They have unique eyewear solutions. They have a lot of interesting styles of frames to choose from and will fill your prescription quickly. I ended up with a frame that I found at Anthropologie (reading glasses), and SEE was able to fit them with prescription lenses. Their prices are quite reasonable considering what they are doing. I was very happy with the result. read more

Hello, If you don't check out See Eyewear at Easton you do not know what you're missing! The staff is awesome and you feel at home as soon as you walk through the door .. Their collection of Eyewear is one of a kind. You will not see yourself coming and going. I love it when I walk in and they know my name....how cool is that! I must give kudos to Heather and Alana. These ladies ROCK. So helpful and truthful. When you leave you will look FANTASTIC! The compliments will have your head reeling . Best place around to get your glasses. Oh and the Optometrists working at See also ROCK!!!! Step out of the box and try some COOL GLASSES ! read more

Dr Rachel and Gary are the perfect team! They make getting an exam and glasses a breeze. I never would have picked the frames I purchased and I am officially obsessed with them. read more

SEE - Eyewear & Opticians Near Me - Columbus, Ohio

Poor technicians who measure the frames and prescription to match your pupils Poor customer service. read more

Just purchased some fabulous glasses about a month ago and I absolutely love them! Thanks to Theron's help I was able to pick some unique frames that were fun, yet professional. They offer some very reasonably priced fun frames! Had a great experience with the optometrist as well. Great for a quick and simple eye exam for those who need their annual exam and know the drill. Visit SEE if you're frequently underwhelmed by places like LensCrafters and appreciate frequent compliments on your eyewear. read more

SEE - Love my oversized tortoise shell frames! - Eyewear & Opticians Near Me - Columbus, Ohio

Never buy glasses from these people! I paid $550 for a pair of glasses that did not fit and looked terrible. I returned them in two weeks and they refused to refund my money! A company that deals with something as important as sight has an obligation to make sure their product is satisfactory. My ophthalmologist said they are required by law to accept returns. Try telling the See people that! I was so traumatized by the experience that I continue to wear a broken, 20-year-old pair of glasses rather than take a chance of being ripped off like that again. And $550 for one pair of glasses? Outrageous. read more

See optical in Birmingham, MI saved the day years ago when another optometrist in the Detroit area failed. That speaks highly for the company. After all, they are the same company that founded DOC years and years ago. The Golden Family knows how to take of its clients. So recently I went back to See in Columbus. I got a great exam but the prices were a little too high for what they had selection wise. I just couldn't justify paying 600 dollars for a plastic set of frames. I got my prescription and off I went. I used another service and it cost me a lot less. Like 1/3 the cost. But the people at See are really nice and friendly and the exam was spot on. No doubt. Good luck. read more

SEE impresses me every time! Today I had the pleasure of picking out new frames with help of the manager, Theron [sp?], and Chip. They were attentive, fun, and easy. I also had an exam with Dr. Rachel, who was equally as friendly, helpful, and fabulous. If every retail experience were that fluid and simple, I would be so broke! Thanks, SEE team - I cannot wait to rock my new frames! read more

Slightly larger than a food truck, less courteous than the "boutique" element permits, and generally unprofessional (this is, at the end of the day, a place to buy medical devices). Excuse after excuse was made regarding the poor service ("we're very busy" "we're hosting a wine tasting in twenty minutes" "we all have our off days") and by poor service, I mean, being blatantly ignored by staff as if the walls are not covered in mirrors and the building is not the size of a functional dollhouse. And by blatantly ignored, I mean, mistakenly thinking I was finally being greeted only to realize the see eyewear employee was addressing the white woman behind me. This "unique" concept isn't so unique. Overpriced plastic frames in odd colors with odd embellishments...that's what ebay is for. And without the bullshit company propaganda. read more

Well, despite the multiple incorrect prescriptions, See is making things right. Even though I no longer have insurance that See accepts, Dr. Nguyen personally responded to my emailed complaint, invited me back in for a re-exam the same day (though I had to put it off for a couple days), and is dedicated to getting my contacts right (even though she KNOWS I'll have to find a new doctor). Excellent customer service makes up for mistakes. And my eyes are so screwed up, I can understand how mistakes can be made. Thanks, Dr. Nguyen. read more

Great customer service! I called the day before and got in for an eye exam. Picking glasses was a no pressure situation and they have plenty of different choices to choose from. Going in, I was expecting to only find ultra expensive frames...but a lot are cheaper than the local one hour place and with a lot more style. Although I did walk out purchasing a pair of Cartiers...totally worth the price, most comfortable glasses I've worn and fit my face so well! read more

Got a groupon for glasses here...so I had a $200 budget to spend on frames (it cost me $50 I believe) and served my purposes fairly well. The good: they have a decent number of frames at affordable prices. The frames came in quickly, the Rx was right, and the staff did a good job of adjusting the fit. The case and a microfiber cloth were also included. The bad: most of the frames basically look the same to me. This is probably not the place for you if you prefer metal frames - almost everything is plastic. The staff did not call me (as they promised to) about a particular frame I wanted, so I ended up going there 3 times and still only ended up with my "B" choice frame. All in all, I think it's an OK place to get some frames, but I don't think I'd pay full price. read more

SEE has a great assortment of creative on-trend high quality frames. The staff at Easton were very helpful and knowledgable. I was able to find the exact color/style of frames I had been searching for within minutes of walking in! The turn around from purchase to receiving my glasses back with my prescription was super quick too! I would suggest SEE to a friend. Their staff provided awesome customer service... levels above other retailers such as Warby Parker! read more

Best glasses prices and the staff is amazing. I won't go anywhere else for my glasses. Such a wide selection of fashionable frames. Diverse styles that not everyone will have. A must have for the eyeglass wearer. read more

OMG ... I love love love this place...these people are like my family .. Theron is amazing and also very cute the best customer service your money can buy but most of all everyone knows there job and they love doing it if your looking for the latest eye wear if you want to turns heads or if you truly want a great eyeglass experience then SEE @ EASTON is your place read more

I love the frame selection at SEE - unique and fashion forward. Theron and Chip were very helpful - I started with 8 frames that I liked/loved (NEVER had this wonderful problem when choosing frames in the past), and their assistance in narrowing down my selection was invaluable. They have a customer for life! read more

I loveeeee SEE, I've been going here for about 4 years and they have never failed me. From the moment you walk in, be prepared for great customer service and you will have fun trying on all of the trendy glasses. read more

I had an incredible experience with Gary. He patiently watched me try on dozens of pairs of glasses and gave me an honest opinion on each, letting me know which shapes and colors were better for my face. I ended up finding two beautiful pairs (the second one 50% off) and am so excited to pick them up. He was very knowledgeable about the products and made the shopping experience so much fun. I can't wait to come back and buy more from him in the future! #loyalcustomer read more

Fantastic service by Theron. Beautiful products. Love my new glasses. Many thanks to SEE!

Nothing but trouble and being unable to see out of several attempts to "fix" my prescription for glasses. No way I will spend my time or money here. read more

I just had an amazing experience dealing with Theron at SEE. My family has visited numerous SEE locations and have purchased MANY pairs of glasses. Every location was awesome. We have to deal with SEE from a distance because there are no stores in AZ! The staff are pro's! Our family is constantly complimented on the beautiful frames. If you have never tried SEE, try them. You won't be disappointed! read more

I love See! I don't live in Columbus but visit my son regularly and always make it a point to stop into See and look at their frames. They are very unique and different and I receive compliments on them wherever I go. They have a very large variety of frames and I love so many of them. I buy way too many pairs of glasses! The employees at See are very helpful and always are very honest with what looks good on me. I recommend Shawn to help you pick out a pair of glasses...he is fabulous! I've never had an exam there but highly recommend See if you're looking for something different and wonderful in the way of frames. read more

I have never had a pair of glasses but noticed my vision going downhill recently. Everyone at See helped and were over the top. They got me in right away, the doctor was nice and walked me through what each test meant, and when I needed a slight prescription, Theron helped me find the perfect pair of frames when I was self-conscious. They look great and I would recommend them to anyone looking for a reputable, a great selection, and an excellent staff. read more

I have been to several other eye wear places and could never find a pair of specs that fit my style and personality. I also had to pay an arm and a leg along with a few fingers for frames and lens. Then I found see eyewear! Dr. Racheal is amazing and very accommodating. She is also easy on the eyes and laid back. I feel cozy with her and so does my 6 year old daughter! I view my specs like any other accessory I wear. I like things to go with what I'm wearing and I like my style to show through them as well. Which is why I own about 12 pairs of specs! ALL from see eyewear! The entire staff is so caring and comfortable it's become our home away from home. They have become family to me and my little one. So much so they have adopted my daughter as the store mascot and assistant artist. I can always get my specs adjusted to fit my needs even when I wear my falsies and need a little more room I can always count on them to help. Being a dancer and performer I need my specs to stay on my face and Chip is very good at making sure that happens. Theron is always going above and beyond to out s smile on my face and making my daughters dreams come true do she can look just as fashionable like her momma! And lady but not least the ladies are very knowledgable and great conversationalists. Cheryl is fantastic and Cassandra is wonderful at entertaining my little while I get my specs fixed or while I purchase another pair! If you see yourself as a one of a kind person, See eyewear is the best place to go to find specs to fit your style. Plastic or metal its always affordable at See! read more

I found the physician to be overly pushy in upselling examination add-on's after I told her three times, no thanks. The lenses arrived flawed and had to be reordered which was and additional week on top of the ten day's it takes to get them in the first place. I had trouble getting them sized right and when I returned the second time for that process, I was handled poorly and told that they looked fine when they didn't fit to my satisfaction. The technician servicing me was a gentlemen appearing to be in his forties and when he did a minor adjustment, he placed them on table at the station I was being serviced at, walked away and began servicing another customer. I found this to be rude and not concerned with the customer's need's and satisfaction. Spending $500, I would think that I would have received quality treatment. I have several pairs of glasses and I'm new to the area. I think I will go elsewhere for the next pair...to bad, I really liked their selection's. Good luck See. read more

Worst customer service and experience I have ever had with any retailer! Had a great time finding the frames I wanted, went to place the order and it all went downhill from there w/o me even knowing it. Was told order could not be placed w/o 50% down and not w/o a prescription. Told Chip I would bring in my prescription and not to contact my Dr. Well, I didn't know that not only did he contact my Dr. but an order was placed with less that 25% down. I was so outraged and upset I called the headquarters. The headquarters made it seem as if it was my fault although, he clearly did not follow the store policies and procedures. They tried to deceive me into purchasing glasses when I had already agreed to purchase them when I made the down payment. Was told they had package pricing so when I got home and saw a Groupon I purchased it. When I went to go take in my prescription, change my order to a single lens and use my groupon, I was told I had already used my groupon (strange . . had not purchased it when order was placed) and that my prescription order had already been placed therefore; I could not make any changes. After being made to feel as if I did something wrong, I just wanted my money back. First, I was told no, I told them what they did was illegal and unethical and they could not trick customers into purchasing glasses from they. I got a call from the manager 3 days later saying they would jut give me a refund. Went into the store to get my refund and was told "I was a real piece of s---" because I did not let them rip me office. Called headquarters immediately upon leaving the store . . .I have not heard from the home office yet and its been a week now. The other employee was shocked and the customer that Chip was waiting on left the store. Will not ever visit them again,will post and tell everyone about my awful experience with SEE. read more