Dr. Autry is professional, knowledgeable, courteous, friendly. I've seen several dermatologists in…read morethe Alamogordo and Las Cruces areas, and she is by far the best. Two thumbs up!

Awesome provider! Kudos to the staff too! Would definitely recommend Elite Dermatology!read more

We had wonderful experience, my husband had skin cancer on his nose. Everything was removed and he…read morewas extremely happy. The Dr and staff are extremely nice .

DON'T WASTE YOUR TIME - FIND ANOTHER DERMATOLOGIST. Don't let the Google Reviews fool you either. I…read moream a patient in the El Paso office and I'm in the process of changing my referral to another dermatologist because of how awful Epiphany's customer service is. Not only do they not know how to fill out paperwork/work with your insurance, they also are unwilling to escalate your issues to help ensure your care is taken seriously and in a timely manner. I have now sunk 3 months of faith in Epiphany, and I deeply regret it. I was excited to be under PA Meraz's care, but not at the expense of working with this underperforming office team. I require a prior authorization in order for a prescription to be dispersed for my condition - Epiphany has not been able to process this one simple form for almost 8 weeks now despite me calling them nearly every week. They have two biologics coordinators for all of their dermatology locations under the Epiphany umbrella, and only one of them, Angie, has a phone number to call... but she NEVER responds. I have left her 3+ messages and have never received a response. I even worked with my insurance provider to find out what documentation they required and found the singular form Epiphany needed to provide in order to get the pharmacy to release my prescription. I have called the El Paso Epiphany office over 10 times, and they only give me Angie's number as a solution without the willingness to escalate the issue further. It took me finding the Epiphany HQ number and calling to get ahold of the office manager before there was any traction on my case - after 7 weeks! He assured me I would get a call back from Angie that day, and guess what, I still have not heard from her. So my prescription has been put on a hold status until she finally decides to submit the one form necessary. At this rate, I'll be empaneled with another provider before she takes the time of day to fill out the form.

Made an appt no problem and was seen quickly. I think the young woman who did the exam was…read moreuncomfortable being alone in the room with a man and just glanced over me, no in depth exam, said you look OK, and floated out. Then I get a bill which has a small co pay. You cant just call and pay, you have to go through a bunch of online bullshit which I'm not good at so I called for 3 days to pay, When I finally reached someone I'm told "We dont take online payments but I'll make an exception." I gave her my CC # and I hear "We dont take American Experss." I exploded and at least she decided to write off the $17.87 balance rather than listen to my bitching. I'd avoid this place, it's a money making scam.

I wish I would have read other reviews before sending my daughter to Elite Dermatology in Las…read moreCruces, NM. They said they would accept my insurance, but it turns out that was untrue. My bill was over $200 for one visit. My daughter had two of the same treatments in Durango, CO, and the billed amount in Durango for both combined was less than $190. I find it strange that a NM dermatologist is more than twice the cost than a CO one. As other reviews had stated, Elite Dermatology is a money grubber.

PA is so helpful and her assistant did a great job small squamous lesion on nose diagnosis taken…read morecare of promptly

i would give a zero rating if possible. I had a rude and terrible experience with the Billing lady…read moreElise, Practice Manager Amanda as well as the Owner Dr. Ondo Andrews. This was after I tried for more than 2 months to try and pay a bill, unsuccessfully. Never receiving a call back. But, receiving text messages from a personal cell phone that had nothing to do with business. Then was called a "Liar" after an investigation of this number came back to that employee. This practice should be investigated and shutdown by the State Medical Board and Ethics Review Committee.

Great people great treatments great atmosphere cannot recommend this place enough. I highly…read morerecommend you go see Deirdre and her team at Luxe.

Be aware that if you begin the $450.00, 2 month series of weight loss injections; should the…read moremedication have an adverse effect on your body and you're forced to stop the program, through no fault of your own, there are no refunds for: Included Two B-12 shots ( if not yet administered) Unused Ozempic medication don't expect any concern at all from the medical staff. it's been 3 weeks since I've had an injection and my side effects are still as bad as they were when I stopped the program.

Was lied to when I called for questions before making app as new client which I found out later…read more Got there, to find hes a surgeon BUT clarified he does same thing as dermatologist. WRONG, he did not act nor spoke or would do what dermatologist do. The doctor which I question in my mind seemed off the wall, was not professional in any way. He wanted to take pics of my face and hands. I said no, how hes suppose to use his light with magnaifing glass tool & look at my skin see if theres any precancer. He quoted, If I cant take pics I cant look at you. Folks he's not Right, not trusting, spooky. I asked for my co pay back, could not wait on the desk person & told new girl as a witness that i have call about my money. NOW, the office arent answering my calls. If I dont get it back Im still reporting him to insurance company.

I don't remember the procedure but do remember how nice the anesthesiologist was. They took good…read morecare of me. They prepared me well for the procedure and prescribed all of the necessary medications. I return in two weeks. Although recovery was painful the first week I am better now.