Ask for Priscilla! She is the ultimate and the greatest to work with. She has got the business down…read morepat and makes the best suggestions to get you what you need. They were a pleasure to work with for the wedding all the way from ordering the 40 'x 60' tent, to the dance floor, the tables and chairs, the fans and getting everything set-up and torn-down. The best customer service I have ever worked with in any company!!!

Excellent customer service! I needed balloons for a birthday celebration and when I called Drew…read moregave me all the info., text me pictures, and had me laughing with her great sense of humor. When I went to pick the balloons up I marveled at all the gift stuff they had. Bought funny napkins and other stuff. I will be back when I need cute gifts.

I traveled across town to Let's Party today, because it was the only party store I could find…read moreon-line in Williamsburg, and I will never go back. First off, I walked in the door...3 employees were there, and no one said hello or anything... I got a glance. I wandered around lost for over 10 minutes, and walked past the employees probably 5 times without them saying anything to me. (I was the only person in the store btw) The whole time all I could hear was their conversation about how big chains were ruining their business. I also learned that the cashier was not a prude..that was nice to know, but where are the freaking invitations? I walked out of the store without any notice. I will never go back again, and even though Wal-Mart is the devil, you would probably do much better there.

From the outside, Party Mania doesn't look like much, but they have every item you could possibly…read moreneed for a party. The store is tightly packed, but the sales people know the inventory and right where to find anything you need. Their balloon selection is the best I have seen, and the prices are reasonable. The staff will help you coordinate an arrangement and provide recommendations, too.

Party Mania is a go-to for anything celebration-related. They have some of the coolest, most unique…read moreballoons, and a huge variety of party supplies to choose from. The customer service really stands out. Rina and Marta were both incredibly helpful, friendly, and attentive, making the whole experience easy and enjoyable. Highly recommend for any event or special occasion!

L'Enfant Plaza, Washington DC - I was drawn in by the super fun Cinco de Mayo display at this fun…read morenew store in the shopping area near the food court. The store just moved from Crystal City. It's clean and neat and organized by party category. I could tell patrons were enjoying the party music and atmosphere. I found some cute Easter accessories including paper cups and napkins. There's also a nice assortment of patriotic party items as well. Service was friendly and I felt my retro Easter bunny cut out was a good value and will look great on my front door. I will definitely return as the featured squawking rubber chickens were calling my name. Thanks Total Party for brightening my day!

Came here to get balloons and the service and quality were 10/10! Mikey was super helpful and went…read moreabove and beyond! The location can a little confusing but once you find it's not an issue! Definitely return for more party needs!

The staff here is pretty young, and I think they get a little overwhelmed when a lot of customers…read morecome at once. I didn't walk around the store itself so I can't really speak to how much merchandise is in stock, etc or the status of any areas other than the cash wrap and balloon area. I will say they were quite professional with some of the folks that were not. I decided to go outside and wait for my order to give them space to be able to do what they needed to do without the pressure of customers all around. Sure enough, within 10-15 minutes my order was ready. Thanks guys. Note: a bag to transport balloons is $1

Looks like I am adding to an already crap rating. Not surprised…read more Here goes - I purchased cowboy hats on 10/22/24 (or around that date) for a party, it didn't work out and when I tried to return them on 10/25/24 with labels and receipt, I was told by the manager, Brandon, that they could not be returned due to their Halloween return policy. I tried to explain that nowhere on the hats, the labels, or aisle where they were located did it indicate they were Halloween items. Further, no one told me at the time of purchase that they would not be returnable. Brandon insisted that I could only purchase items from the store at or around the price of the hats to receive a refund. He suggested I pick up things like candy, etc. I requested another manager, Shirley, and got the same answer but with attitude. I was frustrated and stormed out, but my daughter was with me suggested that I just pick up random merchandise from the store, and return it later. I went back in to gather random items that added up to the cost of the hats, a random cashier (sensing my plan maybe) claimed I could only purchase Halloween products. I stated, again, this was not written anywhere and not what Brandon and Shirley said. Eventually, after jumping through hoops, I was able to get my money back--by returning the exchanged products at a different Party City the very next day. So what was the point really? In contrast, I had purchased other cowboy hats from another online retailer, and returning them was seamless--they just required me to scan a code and drop them off. This whole experience--terrible customer service, unhelpful managers, lying cashiers, and ridiculous policies--is enough for me to break it off with Party City for good. Party City, it's you, not me. In a competitive market, where customers have endless options, your outdated policies and poor treatment of customers do not bode well. I will be snickering when I see the Going Out of Business sale.

The cutest store ever! I am in love with all things note cards, and mailing things. This store had…read morewrapping paper, cards, trinkets, pens, creams, lotions, gifts and so much more. Bonus points for having a clearance section. I was able to explore that and purchase a few items. Items in the store can be within anyone's budget and some items could be in the pricey side. Whatever your budget is, I'm sure you will find something. They were pretty organized throughout. They had so many cute items! The staff working that day were so helpful and engaging . We had a pretty good conversation while I was there.

Very expensive ...I recommend Papeterie Fine Stationery and Gifts…read more Service-such nice people working there ,Always such a pleasure. Selection-I normally go here but when I found papeterie I change locations

I'm sad. Party city used to be my go to spot but the one in FXBG is lean with stock and options. I…read morewalked out without buying anything during Halloween season and that never happens. Spirit of Halloween is near the mall and so far they have t let me down. From now on.... Online. If they turn around they will end up like Toys R Us.

The Party store in Fredericksburg, VA ! Your glitter letters are the best, specially for baby room!read more

I love Riverwood! They were amazing to work with, they kept things in order for our wedding day,…read moreand they were so kind to us. 10/10 recommend! They are super busy, so keep that in mind but they will get back to you with any questions or concerns you may have.

From the owner: Riverwood is a family owned and operated wedding and events business in Hanover. We specialize in…read moreevent rentals, coordinating, and catering for all types of events. We are a "one stop shop" for many of your wedding and event needs! info@riverwoodeventsandcatering.com