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Services - Segovia Real Estate

Buyer's agent

Listing agent

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5 months ago

I highly recommend the Segovia group. They are professionals and treated us like family.

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3 years ago

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9 years ago

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Dana Frank Homes - www.DanaFrankHomes.com

Dana Frank Homes

(121 reviews)

Woodland Hills

Dana Frank is a pleasure to work with - efficient, proficient, reliable, and resourceful. She…read morehelped me sell my condo faster and for more than I expected. I'm beyond pleased and look forward to working with her again.

I rarely leave negative reviews, but my experience with this listing agent was one of the most…read morestressful parts of the home-buying process. From the beginning, she insisted on cross-qualifying me through her own process and put my lender through what felt like endless scrutiny. My lender remained professional, responsive, and respectful throughout every interaction, yet it seemed nothing was ever good enough. What bothered me most was that instead of conducting basic research on my lender's qualifications and track record, she chose to repeatedly question and challenge him. She then communicated to my agent that she was unhappy with my lender, despite apparently not taking the time to properly evaluate him herself. The result was three days of unnecessary panic, confusion, and stress for everyone involved. Rather than facilitating a smooth transaction, her actions created delays, uncertainty, and distrust. As a buyer, it felt like she was more focused on creating obstacles than solving problems. A listing agent's job is to represent the seller while still conducting business professionally and efficiently. In my experience, the lack of professionalism, poor judgment, and unnecessary pressure made an already stressful process significantly worse. I would not want to go through another transaction with this agent.

Cricket Yee - Coldwell Banker

Cricket Yee - Coldwell Banker

(100 reviews)

Encino

Cricket Yee is the real deal…read more Buying a home is stressful. Cricket made it feel manageable - and even exciting. She is responsive, sharp, organized, and incredibly calm under pressure. Whenever something unexpected came up (and in real estate, something always does), she handled it immediately and strategically. She fought for us during negotiations, kept everything on track during escrow, and explained every step in plain English. We never felt lost or unsure about what was happening. Beyond the professionalism, she genuinely cares. You can tell she wants her clients to win, not just close. If you're buying or selling in LA, call Cricket. Period.

I worked with this agent to list my rental properties in Winnetka, CA. My properties were not…read moreadvertised correctly on key platforms, including Apartments.com, Homes.com, and Zillow, which are among the most important channels for marketing rental listings. This negatively affected visibility and inquiries. When I raised these issues and requested corrections, the agent declined to address them, stating that it would take too much time and that technical personnel were unavailable. As a result, the inaccuracies remained unresolved. When I continued to follow up regarding these issues, the agent terminated the agency relationship, which caused delays in marketing my properties. She also suggested that my listings be transferred to more junior personnel within her brokerage rather than handling the matter herself. In addition, I gave clear instructions to restrict access to a separate furnished studio unit with valuable contents and specifically requested that the lockbox code be changed so contractors could not enter. Despite these instructions, after termination of my agreement she willfully made the key accessible to the contractors. In my experience, her conduct was unprofessional, including failing to correct listing errors, not following clear instructions regarding property access, and terminating the agency after concerns were raised. Based on my experience, there were significant lapses in responsiveness, follow-through, and adherence to client instructions.

The Tiffany Chin Group

The Tiffany Chin Group

(104 reviews)

Windsor Square

We are so glad we chose Rachel as our realtor! From beginning to end, and even now as we renovate,…read moreshe's been an excellent source of support, advice, and guidance as we navigated the market as first-time home buyers. She genuinely loves the work she does and is invested in the process; extremely responsive and patient as we explored different options before narrowing down our search. She wasn't afraid to share her honest opinion, but always in a way that felt helpful, not pushy. She helped us win our offer in a competitive situation and walked us through every step during the escrow period. She also provided great advice on long-term planning and reconciling our current and future needs. We worked with the rest of Rachel's team as well, and every person we interacted with was professional and extremely helpful. We'd recommend her to anyone, especially fellow first-time buyers.

I had the pleasure of working with Tiffany Chin and her entire team on the sale of an inherited…read moreproperty in Los Angeles. From start to finish, the experience was outstanding. Selling a property from out of state can be incredibly daunting, but Tiffany made the entire process seamless. Her expertise in the local market was evident immediately, and she provided invaluable guidance on pricing and preparation. Tiffany went above and beyond by providing us with a list of vetted contractor contacts long before I officially signed with her, which gave me the confidence to handle necessary repairs early on. When complex issues arose later, including navigating a repair contingency and probate related documentation, Tiffany handled them with professional ease and kept all parties aligned. She and her team were proactive, highly responsive, and truly hands-on with helping to coordinating necessary repairs which saved us tremendous stress. I cannot recommend Tiffany and The Tiffany Chin Group highly enough. If you're looking for a broker who is knowledgeable, diligent, and deeply committed to achieving the best possible outcome for her clients, Tiffany is the one to call."

Segovia Real Estate - realestateagents - Updated June 2026

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