I was nervous based on some of the reviews here, but glad I gave them a shot. I learned they had…read morecompletely turned over their front staff the last few years. I have seen both the ARNP Shereen and Dr Pommer. Great Experience and quality care. Listened to my concerns during both a same day appointment when I wasn't sure if it was allergies or a cold and a chronic issue I deal with.

Dr Bethel is a awesome doctor. He genuinely cares about his patients and makes sure they are taken…read morecare of.

lack of contact with your PCP, lack of concern with regard to medical issues, worst refill…read moreexperience

Absolutely not. My family and I had been seeing Dr…read more Bulfinch for a year without issue, and then things got weird. Long story short, I've never been dropped as a patient by anyone, but this guy dropped me as a patient--without notice--right before I was scheduled to come in to have my prescriptions renewed. In other words, my refills were almost out. Classy. I've been taking a prescribed benzodiazepine for over ten years for anxiety, and I take it as prescribed. This wasn't an issue for the year that I saw Dr. Bulfinch, and it's never been an issue with any of my doctors in the past (probably because, as stated, I take it as prescribed, don't use recreational drugs, and don't even drink alcohol). Out of the blue, he had me give a urine sample one day after an appointment. I thought it was a bit odd, but didn't really think much of it. About a week later, his nurse called me to say that I needed to come back in for another test, because the benzodiazepine wasn't showing up in my system. As stated, I take this medication for anxiety, and I take it as prescribed. That phone call stressed me out tremendously, because there would be no reason for it to not show in my system. I was honestly very confused and upset, so I came in within an hour to give another sample. When I showed up, I was told by the same nurse that there were traces of the benzodiazepine, but that there wasn't enough of a sample to go by. In other words, they needed a better sample. That's completely different from "there weren't any benzodiazepines present in the sample". Soon after this, they called me again to come in and give a urine sample, and count all of my medications. I was told that it was a random selection of people who were asked to come in, etc. I've never experienced this in the many years that I've been on this medication, and I can't stress enough that the nurse was ineffective with her communication. I'm a pretty mellow person, a stay at home mom who does pretty normal stuff. I honestly found it offensive, but I tried to be objective about it. His nurse was just so consistently unpleasant and misinformed (and entirely unapologetic about it) that I eventually started to become very frustrated with the situation (and with her demeanor and carelessness in particular). There was a second time that this nurse told me that the benzodiazepines hadn't shown up in my sample, at which point I started asking who they were getting their lab results from--at which point she put me on hold, came back, and told me that she had misread my chart. She didn't apologize. It was like the more mistakes she made, the more defensive and unpleasant she became (which is saying a lot, considering her general demeanor is fairly unpleasant). As if it were somehow my fault that she was misreading my chart. She was also not clear on the fact that I would need to bring my medications in every time I gave a sample, so that they could count them. I've never had to do that with any doctor, so it's not like I know the drill or something. The last time I had to go in to give them one of these samples, I was absolutely furious that she had neglected to tell me this, as it was near their closing time, and I needed to go back to my house to get all of my medications or come back the next morning. She argued with me about whether or not she had told me to bring in my medications, etc. If she hadn't had a track record of consistently making pretty asinine mistakes, I might have given her the benefit of the doubt. My last interaction with her was not pleasant. I had absolutely had it with this woman calling me at home with incorrect information, coming in at a moment's notice when I have two kids at home to tend to, only to be treated rudely. I told her very pointedly that the next time she called me at home, she needed to have her information straight. Predictably, she started to argue with me, and I asked to not have to deal with her again. So I guess that justifies abruptly dropping a patient, and saying "Oops, sorry if you have a seizure due to withdrawals from your medication, I can't be bothered to renew it for a month until you find a new doctor!" I did find a new doctor, thankfully. This guy is amazing, and when I asked him at the end of our first appointment if he needed me to give him a urine sample, his response was almost annoyed. He said "No. We are not the police here, we are not here to judge anyone. I will trust you unless you give me a reason not to." This is how I'm accustomed to being treated by doctors, not like I'm some drug seeking creep. My new doctor is helping me to get off of this medication, as it isn't worth the hassle anymore at this point. He does so in a way that allows me to lower my dosage in a way that doesn't impede my ability to live my life, and he's a very good person. I wouldn't send anyone to Selah Clinic due to my experiences with them. Absolutely not.

I used to like family medicine of Yakima. Lately about the last year or so since my former provider…read moredoctor Jeff Kaplan retired, the ability to get prescriptions filled in a timely manner as dropped out of 10 Stars, to about a three. Every time I have one particular medication that is difficult to refill, lorazepam, it always takes them a week to 10 days to fill it. Even though, I was told 24 to 48 hours for it to be renewed. Today is November 7th 2025, I I requested a refill on Monday November 3rd, and here it is the 7th, and nothing's been done. This happened a month ago in October 2025, and I had to go to the ER for an emergency refill. Lorazepam is not good to not take as it can cause seizures and other dangerous symptoms from cold turkey withdrawal. The withdrawals are horrible and are dangerous possibly. When my doctor Dr Jeff Kaplan was refilling my prescriptions, generally I received the renewals fairly quickly. But the ever since Dr Kaplan retired and even slightly before that, the speed and the carrot which renews are asked for by patience has gone downhill in the urgency and care by the doctors and staff to get prescriptions that are serious and crucial for a particular patient's health issue. This is the third time most likely that I will have to go to the ER at Healthcare Yakima hospital for a renewal this coming Saturday on the 7th of November. I'm really upset about this and I am getting tired of it. It seems my other medications always get renewed quicker, but this one is always a battle every month and I'm getting tired of it. I don't think I can any longer recommend family medicine. The front desk staff lately hasn't been as politis it's been in the past and at times has been curt and short with me on the phone. Sometimes seeming insensitive to the patient's problems. I used to rate this practice as a five-star clinic, but now I must reduce that down to about 2 or 3 stars.

This clinic has some of the rudest people working the receptionist desk, to the point that they'll…read morehang up on you for trying to get your doctors nurse to call back! And try to get the nurse to call back! Good luck, that will take no less then three to four days, if your lucky! Same goes for messages left to them! The health care in this town has gone down hill drastically! And good luck getting a new doctor? If you're already a patient to some doctor in this town, others won't take you. This office is so disappointing and shame on them for treating people so poorly!

My family loves this place. We have been members for a year and it's the best medical care I have…read morehad. I'm literally sitting in the waiting room 10 minutes after I called for an appointment. The benefits of our membership at this place are off the charts.

From the owner: The Healthcare Everybody Wants. Unlimited access without copays or deductibles starting at $130…read moremonthly. We are a membership-based family practice clinic in Yakima, WA. We promise same-day appointments for members who are sick or injured, 24/7 on-call access to a physician, and unlimited appointments. All without copays or deductibles to worry about!

Dr. Mark is an absolutely amazing Doctor. He's like a version of a "country doctor" but the highest…read moreskilled one that's ever existed :) He just seems to know everything, lol. He has an uncanny way of understanding you and has an understanding of your family circumstances. He takes this into account with every visit. He doesn't just treat the illness, he treats the whole patient. I've never known another doctor like him. He's been a godsend to our entire family. A true Doctor in every sense of the word, he works thru a problem until we have an answer, never just brushing you off, he never acts like you're taking too much of his time (even when you absolutely are lol). He explains everything and makes you feel comfortable. He's been known to see my 80 year old dad in the waiting room and come out and sit by him to ask him how he's doing. What other doctor treats his patients like they're the most important person in his life? As if he's treating his own family. I've never been so willing to go see a doctor in my life, I always avoided them, until I found Dr. Maiocco. Five stars aren't enough. He's gotten us thru some incredibly difficult times in the past couple of years (he's only ever seen me at my worst, but he never treats me like the crazy person I've unintentionally portrayed at more than one visit). He is 100% our own angel on Earth.

I took my 1 year old daughter here when she had a temp, high enough for concern but not too high to…read morego to the ER. William, the provider, was able to see her quickly and provided excellent customer service and as a first time mom he helped ease my concerns. I would definitely recommend this walk-in clinic, family owned and operated, it's not a corporate company that pushes numbers and how many patients they see in a day, rather they are concerned about the well being of the patient. William's knowledge exceeded my expectations!

From the owner: Whether you're on your way to work or taking your child to school, our hours have you in mind! Walk…read morein early to be seen and taken care of before the work day starts or before the school bells ring.

Don't trust these losers to help with anything!!! These clowns don't care about your health or well…read morebeing. I've waited TWO MONTHS for them to refill necessary medications that allow me to function properly. I've begged, gone up there weekly to get help without anyone taking me seriously. Honestly you'd be better off getting helped at Urgent Care.

This really is one of the worst Health Centers I've been to in years. They are all I have…read moreexperienced in this town. Employees are not Honest. they keep changing or rescheduling my appts and calling me while I am work and I cannot take the call while I'm at work. Then when I call back my calls get bounced. I don't like leaving a messages cause I've rarely gotten a call back anyways. When I got Covid and left a voice message with my Doctor they called me back almost 2 weeks later. Too late! I recently had a blood test and the results that came back were not for the A1C my doctors had requested. Not sure why there's a break down in communication or what. It's truly hard to find good healthcare in this town.

I have purchased OBAGI products from Dr. Gondo for more than 5 years. My skin improves…read moresignificantly.

Please steer clear from Dr. Death. I am warning you that Dr. Cox is the worst dr and does not take…read moreinto consideration what his patients issues really are is they are not sponsored by a pharmacy company. His girlfriend is his office manager and is makes up things in people's charts, in my opinion, if they are prettier than her. She breaks HIPPA law and the dr believes that everything can be cured with a pill. I wish you luck if this is the dr that you would are using. Please....Do not consider him for your health care. Run run run....