I took my 1 year old daughter here when she had a temp, high enough for concern but not too high to…read morego to the ER. William, the provider, was able to see her quickly and provided excellent customer service and as a first time mom he helped ease my concerns. I would definitely recommend this walk-in clinic, family owned and operated, it's not a corporate company that pushes numbers and how many patients they see in a day, rather they are concerned about the well being of the patient. William's knowledge exceeded my expectations!

From the owner: Whether you're on your way to work or taking your child to school, our hours have you in mind! Walk…read morein early to be seen and taken care of before the work day starts or before the school bells ring.

If you have another option I would go with it. Went months ago for stomach/torso pain: Waited 2…read morehours in the waiting room, then 1 hour in the exam room, seen for 2 minutes and she says she can't rule out appendicitis so I need to go to the ER. She said that because she was sending me to the ER they would give me a refund of the 30$ CoPay or I can save it for my next visit. I said fine, save it for my next visit because I have to get out of here and to the ER. Asked if I needed anything to PROVE I had already paid when I visit next? Nope! They said it will be on my account. (ER showed nothing wrong, 1500$ later) Came in again in September for ear ache. Said they had charged me for my last visit, no Co-Pay on my account so I would need to pay the 30$. I refused and told them that I was told I would not have to pay for my next visit. Finally got seen for the earache, lady saw me for less than 5 minutes and told me I had a pimple in my ear. Really? Then I get home and the pain has traveled to my other ear. I make an appointment at my regular doctor's office after the weekend and I have a sinus infection causing pressure on my ear canals and am prescribed antibiotics. And they are still trying to bill me for the CoPay but it is impossible to get a hold of anyone in billing to talk about the situation.  I wish 0 stars were possible.

This urgent care clinic prioritized a person getting a physical for their job over people with…read moreurgent care needs, including someone needing an x-Ray? I was ignored for about 10 minutes by one clearly overwhelmed front desk person who couldn't even be bothered to look me in the eye or say we will be right with you. When she finally acknowledged I was standing there told me it would be a 3 hour wait to be seen. No thanks.

this is the best urgent care in Yakima Washington. I called around and tried to get in to an…read moreappointment had a few other places and unfortunately, they were shortstaffed. After I booked my appointment, I went into the clinic. The receptionist was amazing. She helped me fill out the information I needed for the paperwork. They were very kind and patient when I went back to see the doctor. Dr. Elizabeth has the kindest heart. She listened to everything I needed she didn't rush me, she let me explain what was wrong with me. I had an upper respiratory infection. She gave me the meds and explained the side effects and asked me if there was anything that I needed besides just the illness. she has the most amazing bedside manner. She was just so kind so knowledgeable and so thorough. I recommend this clinic and Elizabeth to anyone in Yakima Washington.

I went there on January 10, 2025, what a great group of people. They were so patient, kind and…read morecaring, and the doctor explained everything to me and off i went for an x-ray. I didn't feel rushed and i will definitely be back.

I have been there multiple times and everyone there was helpful and understanding. No complaints…read more The facility is clean and cared for. Wait time has never been bad either!

I guess the medical staff at Urgent Care at 64th and Nob Hill don't do stitches. Because they don't…read moreknow how to do stitches??? Seriously??? Isn't this the first thing you learn in medical school? If you can't do stitches, what CAN you do????????????? So...what do you do if a person comes in with a deep cut???? Maybe they pack it full of mud and slap a band aid on it. Ya. Sure. That will work. This is unacceptable, even for Yakima!

Whenever we need urgent care, we chose Multicare Indigo. I am so glad that Yakima has one…read more Even when we don't have an appointment, they are always kind and considerate and let us know that there will be a wait but that they will get to us. When we do have an appointment, they do their best to make sure that we are seen in a timely manner. Indigo has been our best experience at any Multicare location as their providers actually seem to take the time to listen and understand the issues we are going in more. We never feel rushed or ignored at Indigo.

Went in yesterday to get professional treatment for chest pain, cough (lasting over 1 month) ,…read moreelevated temp, shortness of breath, body chills/aches. Just so the PA can say my lungs were clear and I have no infection. PA didn't even fully assess me. She barely wanted to assess my pain location, never assessed my lymph nodes and said I had a common cold.. how in the world do I have a common cold with fever thru the night, waking up sweating, bright green sputum, body chills/aches.. I should have gone to the ER instead. I would not recommended going here.. seems like a lack of experience.. I feel like I have pneumonia.. I do give a 2 star because the gentleman up front escorted me into a room immediately because of my shortness of breath and chest pain.

The absolute WORST! They consistently dismissed my symptoms and miss diagnosing me resulting in…read moremultiple visits to them to get help since the options for help are so ridiculously nonexistent here. This seems to be their only goal to get copay after copay since they don't care if I get medical help or not. Just telling me there is nothing they can do and come back or go to the ED... like a college student can afford to continuously return to IC or go to ED. From now on if I need non emergent medical attention I will be driving to ANY other urgent care. From the looks of the many 1 star reviews.... I don't know how they continue to be in business!?

I was put on a topical ear drop for an ear infection which seemed to help and they said if the pain…read morepersists to come back so I can be put on antibiotics but the female doctor the second time said she sees nothing while spastically moving around side to side checking my ears and throat and could not sit still and was almost as if she was on drugs... I refuse to return to urgent care as long as that female doctor is there. Antibiotics have been around longer than she has been and by golly I just want to eliminate this ear infection.

i was dehydrated and nauseous, I had vomited several times and couldn't drive w out feeling sick. i…read moreasked them for IV fluids - they said no and gave me ONE nausea pill and charged me a level 3 visit - $800!!! They spent 5 minutes w me taking my blood pressure and listening to my heart then a pill for $800. insane.

THIS IS NOT AN URGENT CARE. You will be billed as if you visited a hospital -- urgent care co-pays…read moredo not apply. I went in for a simple strep test which should have been a $50 co-pay and ended up with a $450 bill. Avoid unless necessary!

The staff are friendly and professional. I really felt well cared for. I would recommend this…read moreUrgent Care.

They were very kind and the doctor took his time and listened well. I highly recommend them for…read moretheir professionalism and convenience!

Should be a half-star at best. Long wait for surgery. Understaffed, not responsive to patient pain…read moremanagement. A broken finger should not take 3 weeks to fix and two days of pain pills following surgery. Two weeks later still in pain. Who cares. Perhaps some more staff would answer the phone, Maybe pretend they care. Next appointment is two weeks out Follow -up call after surgery. What's that? The whole medical system is broken in the USA. Corporations and Medicine don't mix. Is it time for kaiser or Blue or 1,000s more for a colonoscopy.

poor customer service, we understand you have a lot of patients but maybe its a matter of time…read moremanagement that you have to answer phone calls or voice message, we us patient we need important documents for us to get back to work. it's not all about you esp the secreraries of each clinic, don't be just on ur phone looking at some tiktok or fb. do extra miles if you have the passion of doing your job but if it's not then you are not an asset to the company. this company is very poor in customers service, doesn't consider patients who travel far, they just care about their salaries but no heart and ruthless, doesn't even know how to inject the dextrose. maybe the company must train them well or hire someone that is fitted for the job. it's a waste of time and money paying these people not even doing there job correctly