These folks are wonderful! They know and enjoy fine high quality vehicles at fair prices below market value. I purchased a 1991 Jaguar XJS. They were as excited about delivery as i was as a customer. They are car enthusiasts as well! A great pleasure to do business with! A wonderful experience all around! read more

BUYER BEWARE I purchased a very nice Volvo XC60 here in January. Everything initially seemed to be in order. I discussed the vehicle with the salesman, Jim, who reassured me that all of their cars are inspected by their shop and that this vehicle had no issues. I drove the car approximately 90 miles home. Shortly after arriving, the engine began making a loud, concerning noise coming from the belt system, and the heat also stopped working. The following day, I took the vehicle directly to a Volvo dealership near me. After inspection, they identified approximately $5,000 in necessary repairs, including a complete rebuild of the accessory belt system and a clogged heater core. The Volvo dealer also informed me that it appeared something had been added to the coolant system. Additionally, I noticed belt conditioner sprayed throughout the belt system, which appears to have been used in an attempt to temporarily mask the problem. I have contacted Jim, as well as someone named Scott (who I believe is part of management), multiple times and provided full documentation of the issues along with proof of the minimal miles driven since purchase. It has now been over a week, and I have not received any acknowledgment or response. Yes, the vehicle was sold "as-is." However, the condition presented at the time of sale was significantly different from the issues that were later discovered, including what appears to be attempts to conceal known problems. After researching online, I have found other customers reporting similar experiences. I strongly advise exercising caution when considering purchasing a used vehicle from this dealership unless you are prepared to potentially face significant repair costs shortly after purchase. read more

Selden Motors - Repair estimate - Used Car Dealers Near Me - Willow Grove, Pennsylvania

BUYER BEWARE; review the BBB. Lesson learned: never buy a car without having an independent mechanic inspect it. I purchased naively and with trust, Selden Motors (Sc*** specifically) sold without integrity. I bought a 2013 BMW 135i convertible remotely from CA in August 2024 and since then I have tried politely but relentlessly to resolve Selden's misrepresentations. During pre-purchase negotiations, I specifically asked if the roof had any mechanical or cosmetic issues. I was told "no" and was further assured that Selden's mechanics had inspected the vehicle and found it to be in good condition. Upon delivery, the car had $7,000 worth of mechanical and cosmetic issues. This included nearly $3,000 in repairs for the convertible roof, which was visibly damaged and did not function correctly. These defects were obvious and either known to the dealership or should have been identified during the mentioned inspection. Despite my repeated attempts to resolve these misrepresentations politely, Selden Motors denied responsibility, citing an "as-is" contract. They offered only a $400 "courtesy gesture," which I turned down as a paltry attempt to dismiss the situation. Furthermore, my inquiries are now being ignored, and the owner, salesman, and finance manager have blocked my contact information. I am extremely disappointed in the lack of integrity shown during this transaction. Again, buyer beware! read more

Selden Motors - Damaged roof mechanism and liner - Used Car Dealers Near Me - Willow Grove, Pennsylvania

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‼Please Read Buying the car itself was easy, and they had a good selection of vehicles to choose from. But if you're considering purchasing a warranty through them, especially if you live far away, think twice. Communication after the sale was extremely difficult & Mr. Rich Kaufman Calls would constantly go unanswered, and I was repeatedly told "we'll leave a message" or "they're unavailable right now" with no follow-up for my cancellation of warranty. I ultimately had to physically show up at the dealership just to get things moving with my warranty situation. That being said, thank you to Latisha for stepping in and helping me finally make progress. Future buyers should just be aware of the communication issues before making a decision. read more

Buyer beware, Buyer beware. Do not purchase from this business. Believe all the negative reviews that you were seeing. This automotive dealer sells vehicles they know have issues and is hiding the problems before you purchase. I recently purchased a 2017 BMW for cash gave them a check for 20 grand and have had the worst customer care response of any car dealer I've ever dealt with. Al the salesman lied to my face when I specifically asked about a service warning that was on the car. The warning was for a chassis failure code. Specifically , the rear air suspension not working correctly. I directly called this out before taking possession of the car. Al the salesman stated that they cleared the warning and the car was fine. In addition he stated any problems would be found in the inspection they still had to do. Upon taking delivery, the salesman stated everything had been taken care of the codes were fixed and cleared. This was obviously a lie. Before I took the car the code came on again. I walked in and handed him the keys. He drove it to the shop. 30 mins later came back and stated all good problem solved. The next day the same code kept reappearing each time shutting the car off would reset. They obviously did not fix the problem and only reset the codes for me to take delivery knowing that there was an issue with the vehicle. I have called them back and asked them to help. The salesman was not helpful and stated the manager Scott would help me and call. No contact whatsoever! I'm now getting ghosted with zero response. This seems typical from all the reviews I am now reading. Please do yourself a favor. Read the reviews about this company in advance and do not buy from them. They will not help you and are in business to deceive and sell vehicles thy know are with issue. I have only had vehicle for a few days but am now having to rent a car as the car I purchased from them is not safe and not drivable. It was inspected by them and clearly not road worthy. Could also be many other cars they have out on the road with pa inspection stickers that are not safe to drive. read more

I'm a transporter, we delivered a Audi for them drove 5 and an Half hours, and they don't want to pay, don't answer the phone and the boss drove there to get paid and they shut the door on his face. BAD PEOPLE, BAD PEOPLE. We did our job with respect and efficiency, we are in the business for over decade to be treated like that? no way. ATTENTION TRANSPORTERS AVOID THIS PLACE. BAD PEOPLE. read more

If I could give zero stars, I absolutely would. I bought a 2019 BMW X5 from Sheldon Motors in Willow Grove, PA on October 17th, and it's been nothing but a complete nightmare ever since. Not even two days after buying it, while driving home, the car gave me a drivetrain malfunction warning. I had to turn around and bring the car back on October 19th -- and here we are, November 11th, and I STILL don't have my car back in working condition. This dealership is an hour and 26 minutes away from me, and trying to get anyone on the phone is impossible. They never answer, and when they finally do, I get attitude and excuses instead of help. I spent $43,000 on this car, and they've treated me like I don't matter. To make things worse, they didn't even offer me a courtesy car or any help while they've had mine for weeks. I've had to Uber everywhere because of their complete lack of care and responsibility. And here's something they don't want you to know -- the reason they have so many "good" reviews online is because they make people leave reviews right in the office before they finish the sale. They literally pressure you into giving them a five-star review before you even get the car home. That's why their ratings look good, but the reality is completely different once they get your money. Please, do not buy from Sheldon Motors. Save yourself the time, stress, and frustration. I wish I had seen a real review like this before I ever stepped foot in that place. read more

This dealership, by far, has to be the worse dealership. I have ever experienced this. Sales manager is the worst sales manager. I have ever dealt with service department trash salesmans, trash when buying a car make sure that this dealership is checked out first. Read the reviews. Read the reviews people. read more

They refuse to make good on a car they sold me that was delivered with thousands of dollars worth of repairs needed. I can't even get them to respond to me after over two months. Sales Manager named Scott is flat out ignoring me. Someone named Nikki (owner, I think) is also non-responsive. I can't believe they're running a business this way. read more

Photos did not identify obvious damage. Most dealers point out known flaws to be up front and avoid problems, this dealer did not. I flew cross country to buy the car after leaving $1000 deposit on a Thursday. Two days later on a Saturday, I arrived to buy the car and noticed the damage. I told them I had to think about it and we pondered how to move forward. They considered reducing the price but I just did not get a good vibe from the manager. I asked for half my deposit back once I decided not to proceed. I explained that the omission of the damage is why I felt the compromise was the right thing to do. He said a deal is a deal and kept the $1000 and we parted ways. I see on Yelp they have a two star rating out of five so I am not the first victim here. Wish I had looked here sooner and avoided them. read more

Never ever buy car from there! the car missing part the pain peel off the part this is my bad experience ever in my life I warning everybody. I just got a car from there. They all lie. Check the paperwork before you sign. That is sick in my life. Please! watch out Selden motors horrible I wish I never buy car from there read more

Please Please do yourselves a favor and read the reviews. There is a reason there are over 50! Horrible reviews all for similar situations. I wish that I had! My specific review is that the dealership advertised a Maserati for sale. I am In AZ Selden Motors is in PA. When I phoned I was asked for a deposit, which i gave right away. Only after I sent the deposit did i receive the docusign document stating that the deposit was nonrefundable. Not a big deal because I wanted the car. Well, fast-forward to the next day. I paid for the car in full. 5 days later the car was still not running and available to pick up. Run around after run around BS excuses of we are safety testing it, Scott is driving it home to make sure its runs great... all buying time due to the car wasn't right to be sold in the first place. I cancelled the purchase process. Which by the way, I never had received or opened any paperwork to sign for the car or purchase it due to the mechanical condition. So I have now paid for a car that I haven't signed paperwork on, and doesn't run proper. You would think I would receive my money back right? nope! after 2 plus weeks of constant calling into Scott Kloncksin the Manager at the dealership I would get some sort of reply. NOPE. So i notify the Attorney General of PA. File a claim against Selden Motors. Only after Selden perjured themselves on the AG reply did they send part of the money back. They short paid it by 2K dollars. Again more texts and calls to Scotty boy. I finally received 1K of the monies owed to me. The dealership wants to keep the 1K deposit on the car that they advertised for sale that didn't run, and I couldn't even pick it up after paying for it. read more

Please please please do yourself a favor and do not buy here. This is one of the worst car dealers I've ever dealt with. Read all of these reviews, read all of the complaints from Better Business Bureau and stay away. Not only are they unpleasant and unprofessional, they sell damaged misrepresented vehicles that you will be on the hook for. I purchased a used BMW from them a few years ago and the issues started within hours of leaving the lot. Thousands of dollars later in repairs and it was still a disaster. I checked to see if things have changed and clearly based on the recent reviews both here and from BBB, they have not and are still under the same management. I cannot stress enough, do not waste your time or money, these are not people you want to deal with. read more

I wish I had read these reviews before I purchased 2 cars at the same time. Air conditioning was not working they said it just needed gas. So many things wrong with our cars. Terrible company to deal with. Stay away . Used car salesmen got their bad name from these people read more

Scott and Mark were a nightmare to deal with in my out-of-state purchase. Expect them to totally ignore questions or delivery notifications upon deposit. They were the opposite of professional and think it iz a mistake they got 2 stars..should have zero. read more

Sold me and my son a piece of junk that didn't even run  for 30,000 miles before burning up a valve, rendering the car un-drivable. Dealer wants $10-12K to replace entire motor. Not worth it. Just stuck with a payment on a car that doesn't even run. We had to add oil on our 2 hour drive home the day we bought it. I should've listened to my gut that day. Warranty they sold us was useless. DO NOT BUY from this dealer. read more

Oops Watch Out! Bought a car from out of state, car was not equipped as advertised, car had warning lights on and needed repair, car title has a lien on it! What a Mess! read more

(minus stars) I bought a 2012 Jaguar XF White, will the extended warranty, in February 2022. it's now June 2022 I'm having major problems with the engine vacume hose which I was told was my fault‍. Was also told the warranty wouldn't apply because an small rodent chewed on the hose. zmy car has been sitting in their repair shop fora week, being paid zero attention to. How about they haven't even ordered the replacement part yet. All I was told was their labor fees are $130+ an hour. Not looking forward to this bill.. Another thing , as soon as I bought the car, I called back the salesman John, he wouldn't answer, nor return my calls. Felling really ripped off! read more

Selden Motors - It's a money pit! - Used Car Dealers Near Me - Willow Grove, Pennsylvania

***major red flag*** I want to share my buying experience of a Porsche Boxster with Selden Motors. I found the car online and visited the dealer to inspect the car. I immediately noticed it was wet on the button of the transmission and the undertray cover was missing. I should have turned away from it at this point. But the manager Alex explained to me that there was a minor leak with the transmission cover and their 20-year experienced mechanic had fixed it professionally and guaranteed everything is perfect now. Given the car has all the specs that I wanted, I decided to trust their words (stupid me). When I was signing the buying contract, the guy there tried to convince me sooo hard to get a warranty for this car, he was like "even just the three-month long one, you should get one". For sure they knew about there is a big problem with the car and a huge repair bill will be coming my way. A week after I took the car home, the rear end of the car started dripping oil. I had to bring it into Porsche to get it check. It turned out the entire transmission was fucked, the transmission case was cracked and some rubber seals were completely torn. The way that Seldon Motor professional mechanic fixed leaks was to use JB welds for the cracks and some epoxy glue for the rubber seal leak. It was laughable. I will upload some photos later. I ended up having to replace it with a new transmission which is $20k alone then plus labor cost. I tried to reach out to them and ask for some explanation, zero response. After reading some other's similar experiences, I feel like this dealer just buys rare cars with big hidden problems from auction, then they patch the problem up and flip them. Btw be prepared that they will never mail you the title unless you keep calling them despite they will never answer your phone. I am sure they will come after this review and reply with some bs excuses. read more

I just bought a Porsche Cayenne at Selden Motors sight unseen, and had a very positive result. It was a leap of faith, putting a non-refundable deposit down, and then flying up from North Carolina to see the car and buy it. Scott and Justin couldn't have been more reliable, trustworthy, responsive and just nice to work with. I had never bought a car that way, which was a bit nerve racking. But the car was exactly as described, and the guys at Selden made the process enjoyable. Thank you. read more

They sold me a car with a bad transmission and refused to repair it the salesman Scott lied to me stated that car was mechanically sound and it wasn't. read more

Absolutely awful customer service. Was working with an "employee" named Dan to buy a car. He put together a bill of sale and we made plans to place a deposit the next day. That night, despite having been in contact with Dan every day this week, he sold the car from under me. Never, ever use this business for anything but to turnaround. read more

Sold me non existent extended warranty! Refuse to give money back! Said they sent to Capital One but they never received it! Reported to police and Attorney General's office! ‍‍‍‍‍ read more

I wish I could give Selden Motors more stars! I recently purchased a BMW 340 m sport. The car is beautiful and I could not be happier with my purchase. The guys at Selden motors were great! I got a great deal for my trade in and on my sick beamer. The whole buying process was seamless. read more

Selden Motors - 340i - Used Car Dealers Near Me - Willow Grove, Pennsylvania

Jake was very helpful, polite, and respectful. He was awesome throughout the process and was not pushy at all. He was very easy to talk to and would highly recommend him! The general manager however was super pushy and thought he could give me an attitude throughout the entire process. He wouldn't want me to leave to get a coffee/food because he was so thirsty for a deal. He thought he could get over on me because i am younger, more successful, and better looking than him. He is a thirsty for deals and honestly made me realize i did not want the car anymore. He kept saying "what is your number to make you buy the car today"? He kept saying no, to my number. Eventually we came to a deal and i realized i didn't want to purchase the car anymore and need the night to think about it. He was very angry and stormed out of the room like a toddler. It was honestly hilarious and realized i made the right decision. read more

Financial Fraud was committed by the F&I manager Pete Cozzi, when I took delivery of my Porsche last year. He suggested I buy GAP insurance for $995. When I went to sell the car, the insurance company had no record of the policy or the VIN number of my vehicle. Selden Motors has not returned my calls. Charlatans and cons masquerading as car salesmen. Avoid. read more

What a fantastic experience! Scott made it Super easy for us with no pressure, and great pricing. Rich was very fast an efficient with the financing. They make you feel like family. We lost our Ford Flex in an accident so when we found one here at Selden Motors we were so excited. Clean, comfortable with low miles and a great price. I would definitely recommend Selden motors to any one I know! You won't be disappointed. read more

The ABSOLUTE WORSE, experience. I was there on 1/22/24 looking at a 2015 Xfinity QX70s, 65k mi. Although it had to be jumped off and needed an oil change, Al H. (my salesman) insisted "you're getting a new battery and an oil changed whether you like it or not." We laughed and completed the test drive. After the test drive, Al took the vehicle back while I waited. The General Manager, Scott started to converse with me and asked If I'd like to place a hold on the vehicle. I agreed to the hold of $1000.00. On 1/24/24, My Credit Union informed me that they we're unable to finance the vehicle because it was over 7 years old. Well, I contacted the dealership and informed them of the issues. Scott, then says, "Well you signed a Non-refundable partial payment, and I changed the oil and battery (which they were going to do anyway, so that's no favor for me) because you agreed to buy it by Monday Jan 29th" This was NOT a hold in which he asked me to sign. The form also stated that "Purchaser may cancel this contract and receive a full refund (Including any non-refundable partial payment made) at any time with written letter of cancellation. Well, I sent that email to Al on Wed 1/24/24. Al and Scott both stated that they need to contact the dealership's owner to see if he'd agreed to return my $1000.00. Of course, they didn't call me back so I continued to call them and Scott answers and say, "Look man, he's not returning your refund, it's not our fault your bank wouldn't finance the vehicle, you should check with your bank before coming here. At this point, I was livid and argued that You, Scott, LIED!! You said it was a hold. I requested that the Owner of the dealership call me which haven't happened. After the call ended, I contacted the consumer protection agency and Better Business Bureau and I am NOT giving up without a fight. Loyalty goes a Loonnnggg way and clearly Selden Motors lack that!!!. read more

Horrible Dealership!!! If could give them a NEGATIVE STAR rating, I would! I have purchased over a dozen cars/trucks in the past 10 years. Selden Motors is by far the WORST place I have ever dealt with. Shame on me for not doing my due diligence beforehand. I should have known better. First and last used car I will EVER buy online. When they shipped the car to me from PA to SC it arrived damaged. Three deep dents along the driver side roof line that were NOT there nor disclosed in the photographs, videos or vehicle description. Another error on my part as I should have never signed for/accepted the car to begin with upon delivery. I've taken the car to get an estimate from a local, reputable body shop (who has done work for me in the past) to fix the undisclosed damage totaling $2500. When I notified Selden Motors of the extent and cost of repairs, they (the sales manager) offered an offensive $500 which is 1/5 of the amount needed to repair the damage. Additionally, I had the car checked out by a local dealership and a private individual who actually buys and sells Jaguars who both told me I was RIPPED OFF. I realize it's a 2006 Jag and that signs of normal wear and tear are to be expected. There is also a LONG BURN mark on the interior console that WAS NOT disclosed/represented in their online sales postings.... DO NOT DO BUSINESS WITH THESE PEOPLE, THEY ARE CHEATS!! I rarely ever give reviews but I'm making an exception for these folks, please save yourself a lot of aggravation and buy elsewhere. I have called, left numerous messages and have spoken to everyone except for Alex, the owner. It has taken them weeks to respond. The sales manager "suspects" the dents to the roof were done in transit (which THEY supplied and I paid an additional $600 for). I HAVE ASKED FOR A REFUND AND TO HAVE THE VEHICLE PICKED UP! I have contacted an attorney and been advised to contact the Better Business Bureau as well as posting this review on Google which are my next steps. Not only was I overcharged, but the damages both interiorly and exteriorly were NOT disclosed. Let this and the other reviews speak for the caliber of business Selden Motors conducts. **See attached photographs read more

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Purchased a Audi A5 convertible from Eric about 3 weeks ago. Happy with car so far - no issues. But it did not have a manual and they said they would get me one. That never happened as they pushed me off a few times and then stopped answering my calls. I can say, however, that i am happy with the car and the price was fair. the salesperson, Eric, was also very informative and helpful. Update: turns out the car manual was on the navigation screen. Soo, all worked out in the end. read more

What a pleasure doing business with Selden Motors. They could not have been more helpful. Great service, great selection, fairly priced, really good follow through. This is the second car I have bought from them and I could not be happier. read more

Daniel is very nice and is very responsive, Scott on the other hand is your typical used car salesman snake. (unresponsive after sale) Look closely at what you want to buy. Brake pads all the way around and rotors on the front, also struts and shocks on the vehicle I bought. (additional 2k) They are very up front about not letting a 3 party look at the car/truck before you buy. I was out of state and found out the condition of these parts upon getting inspection. I was told they do go over their cars before they sell them, but I will let you be the judge of that. read more

I bought a car around a year ago from Selden Motors and I love it and have had no problems. The sales process was easy and professional. Definitely will and have recommended to friends and family! read more

I bought a car from them for 65k They did not even wash it. Horrible service. The car had everything wrong with the engine. Had to drop another 5k to fix it. Can absolutely not recommend them. Go somewhere else if you can. read more

Don't buy from this Dealer. I decided to purchase a 2010 Mercedes-Benz from them. The salesman Scott told me that the car was inspected and ready to drive. After I put money down and signed all of the papers, the car didn't pass the DMV inspection because it has a mechanical issue. I also found out that the odometer reading on the sales paper that I signed was different from the original odometer on that car, so I decided not to buy this car because the car was not as described. I was also afraid to take the car because of a mechanical issue. I asked the salesman Scott to refund me my money that because the purchase process wasn't completed and I didn't have any possession of the vehicle at all, but he refused to refund me anything. He told me that you already signed the paper and the money you paid is not refundable. I told him that I signed for the car with certain miles on it with no issue, but you gave me a car with different miles on it with mechanical issues, and not as described. I told him that I didn't change my mind, I still need the car, but the car as you described. Give me the car matches the information I signed and I will take it without any refund. At the end I didn't take any car and I lost my down payment Money. So I suggest not to buy from this dealer, because there are a lot of hidden issues covered under "as is" contracts. read more

I previously visited Seldon Motor where I met Daniel the salesman. He inquired about what vehicle I was looking for, which was a Mercedes E550. Daniel called me a few days later and told me my car was available. On 04/23/2022, I returned a test drove my vehicle. The showroom was clean, car selection was good, low mileage cars and pricing was comparable in my opinion. You can check out the cars of your interest, with no pressure. I was financing my vehicle and met Rich & Scott. The deal with my vehicle was smooth. The team at Seldon are professional and courteous. It was a good experience, for which I will be returning, when the time comes for our next vehicle. The contract was plain and clear, no sneaky hidden fees, which sets them apart from other companies I've dealt with. Good job fellows. Thanks again. read more

Bought a 2012 BMW X5 from Selden Motors. They do not allow buyers to take their cars to a neutral mechanic for review prior to the sale. I two concerns when I bought it. One was that the power steering felt somewhat stiff, like it wasn't fully operational. The other was vibration at speeds above 60 miles per hour. I took the car to a mechanic in my town who ran a diagnostic on the steering and told me that the power steering pump was losing pressure which would account for the stiffness in the performance. I took the car back to Selden with this information. They had their mechanic check it out. He admitted that the steering was "a little stiffer than it should be" but the dealership refused to do anything about it. While the car was there they also said they fixed the vibration, but they did not. I took the car back to my mechanic. He said the vibration could be from a number of things including worn out struts. Combined, these repairs could cost me over $2500. It was clear to me that this dealership plays "rope a dope" with their clients after the sale, delaying responses to my phone and text messages, insisting I leave the car overnight when they knew this was a hardship for me, and ultimately doing nothing that solved either problem. My suggestion: insist on having an outside mechanic look at the car you are buying, no matter how good it seems. They don't call them used cars for nothing. read more

For years I have been driving by this exotic used car dealership on a corner of Butler Pike in Conshohocken, PA. I would always slow down and hope to catch the red light on the corner so I could oogle and fantasize about having one of the cars on their lot. Lotus, Maserati, Jaguar, Land Rovers, and always plenty of Porches, Beemers and Mercedes... Dream Cars... Last month my 2007 Mercedes convertible was starting to need servicing that would be more than the car was worth. I loved that little 2 seater hardtop convertible, but it was time for a change. I looked at a lovely Porsche boxter at a local Porsche dealer and could have gotten one in the mid-twenties... but I saw a couple of them on Seldon's lot for a lot less! And while I was wandering around I spotted a car that gave me goosebumps... for a lower price that the Porsches! It was a 2009 Jaguar XKR Turbo coupe... Black on black. It was love at first site. I was not even thinking Jag as I thought it would be outta my price range, but this baby was not mid twenties but was high-mid teens! I rushed home to look it up on their site. It was $17,500. I searched Cars.com and other sites that said a fair value for this car was $26,000k. One site said it was not only a fair price, or a good price but a GREAT price! I liked at its history and they had originally priced it in mid twenties but every couple of weeks it was lowered... These guys work on volume not squeezing each vehicle it seemed. It seemed too god to be true. I looked up the CarFax. It was mostly one owner from NY who moved to FL. They then traded it in at a local Jag dealer who then sold it to Seldon. I called the dealership and they remembered the car, looked it up and gave my mechanic a green flag on the car. The guys at Seldon even allowed my mechanic to use the lift at a garage next door, so he could check the car out for me. There was no downside to this car... at this price. I bought it August 2 and have been loving it for the last month... and getting 'looks' wherever I go in this baby. Scott handled the deal for me and I got a good trade in value (the owner even gave me more than he first offer for my trade) and for under $300/month I am driving what was, when it was made, the top of the Jag line. Scott, Eric and the owner were great.. and this is coming from a pain in the ass! LOL Even the guys who prepped the car for delivery were very customer friendly. I will look to them again... when its time for a change again. Michael C. Phila. PA September 2019 read more

They were pleasant and helpful while they were trying to sell me a car and made the process fairly painless but please note that they also have dishonest business practices. They talked me into GAP insurance which in itself is OK but when I refinanced the car and it was time to reimburse the balance of the funds they ignored my attempts to get them to reimburse and even ignored the insurance carrier. Looks like someone else on here also posted with the same issue. Now I am out several hundred dollars due to their crooked manner of operation. In addition they hid defects on the car which have since been rectified at my own expense. read more

Purchased a car after a test drive. Was told the car was in great shape. Had a clean car fax and Scott even gave us $100 off to replace a cosmetic piece on the inside and contacted the previous owners service person to verify item we were concerned about. I felt confident. Well after purchasing the only extended warranty allowed(cars protection) for $2399 the car ended up in the shop in about two weeks after owning it. The total repair bill was almost $2200 of which we had to pay over $900 of that bill because of small print of cars protections guidelines. We had the car in the shop and made a huge repair payment before our first car payment was due. The amount on this one and hopefully only repair equals a years worth of payments. We purchase a car at least once every two years and this dealer is on our DO NOT BUY list. Just got the car back this week after being at our mechanic since August 30. FYI never EVER buy a car from any dealer that will not offer at a minimum a 30 day 3000 mile warranty from the dealer. Drove several thousand miles after the warranty works was done. Had to spend several thousand more dollars replacing the oil cooler coolant nipple, cold start vacuuum lines, valve cover gaskets and the air suspension compressor. These items were not covered by the extended warranty company. Buyers beware!!! read more