Select 1 and their staff were a pleasure to work with. They gave my family and myself excellent care and service. They took great care of the property and treated us with dignity and respect. read more

Unprofessional and misleading rental postings. I applied for a home( on Portsalon in Antioch) I found listed after reading the screening criteria I applied. I was contacted the next day by Sandy requesting my credit score and telling me she has several pending applications. Which are highly qualified and she will be refunding my application fee because the owner wants someone with good credit! I informed her that the rental criteria did not state a minimum credit score! She said they require a 700 Interesting it's higher then the requirements for a mortgage. read more

OWNERS BEWARE I say this with discretion, sincerity, compassion, and deep thoughtfulness to any owner looking for a Property Management Company, to take care of their home, and find good tenants. Do not use this company. I do not need to share my personal experiences in detail, as it's pretty similar to what was already written. I will however add, Horrible customer service, rude staff members, and very unprofessional business practices. I feel obligated as a responsible renter to share a message with you Mr./Ms. Owner. Please look elsewhere or a Prop Mgmt Co. this company is very painful to deal with. They will make you, the owner look bad to your tenants.They will overcharge your tenants on security deposits with false repairs, and share it is the owner who is demanding replacement. They will allow a tenant to move into your the home that is filthy, claiming the owner hired someone to clean it. Not them. They are unapologetic for their mistakes, and rarely accept responsibility. Finally, they want your money, not your ongoing business. That's what separates them from professionals. When it comes to security deposit returns, they will take advantage of the uneducated family. They made our experience as a renter dreadful. I wish I could post the letters and emails they sent about the refunded security deposit. I am an educated woman. I knew my rights, and where to find them. I knew the charges were false. Nowhere in my letter did they except accountability for their mistake. Please look else where for representation. If you are looking for a superior customer service, legitimate professional business. Look up Garrow Real Estate just a block down the road. Ralph and son as well as their staff are amazing!! Leave this business alone. read more

THEY ARE THE WORST!!! Sandy and Deborah are just the WORST!! They let you submit an application and PAY the application fee just to ignore you. I have been calling Sandy, Deborah, and the office for 3 weeks now and no one is answering. It's frustrating and very annoying. Why make people go through the stress of filling and submitting an application and wasting money just to not answer or reply at all?!!!!!! Seriously Select 1 realty is terrible. read more

I can with a doubt, say that Deborah Bailey is the most amazing property manager I have ever had the pleasure of working with. Deborah showed me quite a few properties and each time, her patience astounded me. She was always accommodating of my time, and never once made me feel rushed. When the house i wanted, didn't come through, she was the ear I texted for help, and help she did. She found me a house in our price range that would have worked for us, until the moment I brought in my deposit. At that very moment, the house i had been hoping for all along, called and offered it to me. I cried with happiness, and then horror when I realized I was going to not be working with Deborah. I was torn on what to do, let alone what to say and in the end I just told her the truth. With a huge smile, she congratulated me and told me not to worry, that she was glad I got what I wanted. I just cried. I expected her to be frustrated, upset, annoyed -- but she wasn't. She was truly happy for me and her face, body language, etc. ALL projected that. You should feel blessed to have the opportunity to work with Deborah and her staff. If I ever need the help of property management company in the future, Select 1 Realty is where I'll turn, hands down. read more

Horrible people running this company. The gardener they use is a liar. The gardener will continually break sprinklers and blame the tenant. They never fixed the sprinklers damaged by their gardener, which in return killed the lawn, which we were blamed for. They are very manipulative. Save yourself the headache and stay far far away from them. Also trying to pay rent at their office in the Antioch is scary (not a safe area). read more

After moving out, my deposit was given back to us and they charged us for things that we did not have control of. They charged us for putting in a whole brand new sod in the front yard. When we first moved in the grass was barely even there in the first place and after 2 months of heavy summer heat already damaged the grass area. DO NOT USE THIS COMPANY!!! I warn you now if you use this company, you will not be happy with their service and once you move out you can say good bye to your deposit. As they will figure out any little thing to charge you and keep all of your hard earned money!!! Out of 3000 deposit. We received $35 dollars back!!! And we cleaned the entire house and no damage whatsoever. BEWARE!!! read more

They get another 1 star for having the nerve to call me about my review hold your L select Dumb they spent more questioning me about my review then they did tryna help me relocate offered no assitance very rude respond to this my lawyer will call u next select Dumb hands down find another company read more

I'm sooo disappointed on Select 1 I just received my deposit back and it was a slap on the face!!.. from 3k deposit I only got back $35 dollars really??... I left the house way more better than it was given to me at the beginning, I have pictures and wrote everything on the check list why is it that they took my money... Please don't use this company they are not honest!.. Even the owner of the house went one time to fix the kitchen lights because Select 1 was charging him way too much so he decided to fix it himself!..PLEASE SOMEONE GIVE ME ADVICE IF I CAN TAKE THIS TO COURT!.. read more

My experience with Deborah at Select 1 was not good. She acted strange and unprofessional. She was unaware of the condition of the rentals we were visiting and made excuses for why the properties were not well maintained. She also made comments and promises about updates which turned out not be true. It was odd and made me cautious about renting from them. read more

There was a few problems with the property i rented with Select1. There was many cobwebs, laundry was old and not work sometimes, fan inside one of the bathrooms wasn't working, dishwasher was dirty, etc. I had to move out because the tenants upstairs when I was still there were really loud. Foot stomps and fighting. We were threatened also. I was charged around 30 dollars for missing an appointment which I never agreed to and couldn't make it because of school and traffic (oakland to antioch). The lady wasn't too understanding because her office is located like 10 MINUTES away from the property. My 2,000 deposit turned to 1,600 because of carpet cleaning. I will never rent out a place with a realty ever again esp Select1. Deborah Bailey was ok to begin with but once I started finding all the problems in the property it was never fixed. It was affordable but location sucks. read more

Sadly this firm has a few rude and arrogant staff. They're not owner friendly. Make other choices... read more

I'm looking for an agent. I came across this yelp page to read reviews. I was fairly satisfied and ready to give them a call until I read the response left by the owner on Mikenya (check spelling) one star review. The owner did not even attempt to listen to the complaint or address the rude comments made by his employees. His post reflects an us vs them attitude and poor customer service. I will not be contacting them. read more

I contacted Select1 Realty to manage my properties. Deborah responded immediately and answered all my questions one by one, so far she is the best professional property manager I found in contra costa. I would not hesitate to give her my properties to manage when the time comes to replace my current property manager. read more

Extremely polite and professional atmosphere. Everytime i walk in to pay rent im greeted with joyful smiles. If you're looking to rent in the Contra Costa area id recommend going through select 1 reality. read more

Was a model tenant. Spent 400$ having place cleaned after move out then touched up myself. They still charged me for petty things stating there was a spot inside a drawer and "fingerprints " on the stainless fridge. Which were not there when I left. The office manager is very rude and not helpful. read more

Most unprofessional property management company I have ever dealt with. I applied to rent a property through Select 1 Realty. Based on the qualifications listed on the website I qualified. I called the day prior to submitting my application and spoke to Deborah. She was extremely rude and short with me over the phone. Then someone named Sandy contacted me regarding my application. She stated that she would be refunding my application fee, because she was not going to rent to me, but that she had not even ran my application. When I asked why, she then changed the rental qualifications to make it seem as though I did not qualify, despite what is stated on their website. She basically said that my monthly income was short by a couple hundred dollars, and she also assumed that I had bad credit. Do they not rent to persons of color? Because I can't think of any other reason why this happened to me. I did submit a copy of my ID with my application. read more

I worked with Deborah and she is the greatest realtor from Select 1 Realty. She was amazing to say the least. She made a bad moment in my life turn into a wonderful and exciting Blessing. She was able to get me into my new beautiful home within four business days (during a holiday weekend), with the keys in my hands and access to my very own spot that I could call mines. She was very understanding and sympathetic to my needs and my situation. On top of all that, she made my day when she informed me that the owner would allow me to have a pet.... that sealed the deal. Deborah you're a Angel and I appreciate you more than you'll ever know. Thank you. Select 1 is absolutely great. read more

Super unprofessional staff. Very disappointed. At least they're consistent according to the reviews.

I can't say enough good things about Select 1. Before finding them, we suffered through an uncaring property management company and absolutely horrific tenants for years. Since hiring Select 1, and specifically Deborah Bailey, we have had nothing but good experiences. The first tenants they found us, ended up being long term and low maintenance and I can't tell you how much we appreciate that! It is so refreshing to find a company that cares not only about the landlords, but also about the tenants and the property itself! read more

This place doesn't even deserve 1 star. These unprofessional rude people all need to be fired especially Deborah Bailey. She moved me into an apartment knowing it had ROACHES. It's had roaches before I moved in on the first of April 2021, she later told me that last exterminator came out in September 2020. She does not respond to my text messages or emails. She also does not return my phone calls when I call. I have a one year old daughter that she knows about and this is no way to live! I have NEVER lived with roaches and this is my first apartment on my own but It's disgusting!!!!!! And it's making me very depressed on top of my post partum depression that I'm still dealing with. The whole complex has roaches! They refuse to have the exterminator spray the entire complex so I'm going to move out. Deborah also mentioned she shouldn't of moved me in so soon. Very unprofessional and heartless. I'm very pissed off read more

Think twice about giving them your business. Sandy is very rude. I liked Deborah when I met with her at the property, however when she called to tell me that my application was Denied and the reason why she had me on speaker phone at the office and you could hear Sandy actually saying rude things in the background while I was speaking to Deborah about my application. Hate that I wasted $80 on a credit check with this company. read more

This was the most efficient process I have ever dealt with in applying for a rental property. I applied and was approved all in the same day. Sandy and Deborah are the best! After living in apartments for 10 years me and my daughters will finally be moving into a home. This was made possible by these wonderful ladies to whom I am truly grateful. I would recommend Select 1 Realty to anyone in a heartbeat. read more

I have seen this company for years, and never wanted to rent from them because they were snotty to someone I know. Now that I am urgently looking I called and the first thing they said was "you have to have good credit" I hung up! it's 2016 most folks don't have 800 credit scores anymore and a lot of owners work with people as long as it's not evictions who cares about student loans etc.. and this was a low income program which shouldn't be because they really want people with A-1 credit which is normally not "low income" I hate company's like this.. look else where...and they are snotty... read more

If I could give them a worse rating than this I would. They looked after my property for a year and it has been a horrible experience. They did no work but were quick to take their money each month. They allowed the tenants to do damage to my home and simply told me the home was "a little messy". When I entered the home, the smoke alarms were unplugged from the ceilings, the house was a complete disaster, their handyman charged incredibly expensive prices to do small jobs. Their customer service is poor, they are very rude especially the manager there. Look elsewhere for a property management company to look after your house, these people only care about taking their cut and doing nothing for it. I have never dealt with such an unprofessional, rude and lazy group of people. read more

this place is a complete rip off!!! they kept changing they're story about their credit limit every time i talked to them, also they do a hard inquiry for a mortage loan on your credit do not i repeat do not rent from these crooks they should be ashamed of themselves not even worth 1 star!!! be ware of these people read more

Having dealt with three separate management companies due to locations of separate properties, I must say I am extremely satisfied with Select 1. Very responsive from the instant I was referred to them to the day my property was ultimately sold. They were very responsive to all the tenants needs. Not only were they good about ensuring I as a landlord was satisfied, but the also kept the tenants extremely happy. The only company I would refer for management in the East Contra Costa County area! read more

The team at Select 1 are super sharp. They guided the recovery my rundown property and put it back into rental in no time. From what I experienced, they are professional management taking good care of both property and tenants. read more

Select 1 realty is an amazing company with awesome caring people running it. I have been living on the property for about a year and a half now and every issue i have ever had has been dealt with in a timely and efficient manner. Kris is just amazing and highly professional and Christina treats every maintenance issue as if it was her own home. i highly recommend Select 1 Realty to anyone who is thinking about renting. read more

Deborah Bailey was a pleasure to work with. I encourage anyone to give her the opportunity to work with you. You will not be unsatisfied. Her 20+ years of experience really showcases her knowledge. Thank you again Deborah and Select 1 realty. read more

My fiancé and myself have been stifling for months to find the right property for rent. We went through select 1 realty and they were MORE then accommodating. They actually went above and beyond Sandy called me after I had applied for a property with an even better property and deal that was customizable for my family. Deborah was amazing and a lot of help I really appreciated all their help read more

Very professional, very easy to deal with, fast response on repair requests, they have a great team

Deborah did an amazing job representing us on our rental property. We were very pleased with her diligence throughout the whole process. Very professional and easy to work with. Highly recommend her for your property management needs. read more

Select 1 is a great company everyone is nice ! I been renting from them for two years and Cristina is always very helpful with every issue and repairs that we need always taken care of the same day ! Thank you cristina ! read more

I have had select 1 managing my 2 apartment buildings for more than 10 years. They have been such a blessing. I have been dealing with other property managements for 22 years. Select 1 are the best. They are honest and professional in everything they do. read more

Deborah Bailey was amazing! If you need help looking for a house to make your home Deborah is the woman to call! After searching and searching for a place to rent and coming up short Deb was there to save the day. Very nice staff and acomadating. She went out of her way for me for then the avg. Thank you Deborah, I appreciate you. read more

I have 5 properties with select one and deborah bailey has rented all of them out usually all with in 30 days she is a pro as all the people at select one are.. People ask me why dont you save the money and manage them yourself .SIMPLE they keep me out of legel trouble and keep all records and i see the money pop up evey month in my account . PS the only one i dont like a call from is christina because she always brings bad news but thats her job and she handles the tennent problems like the pro she is DAVID & MARLENE ASAF read more

The Select 1 Realty staff in particular Deborah Bailey, are by far the most pleasant bunch of people I've ever dealt with when renting. I would recommend this company to anyone looking to rent because they are easy to work with. They go out of their way to help you. When you need something fixed, it gets done quick. Good people looking out for you and great service, what more could you ask for? Nothing! They have everything you need. read more

On Monday 11/1218, I set up a time with Deborah Bailey to view property. As my son and I showed up she was speaking to another couple viewing the same property. From what I observed she was very helpful and courteous with the first couple even handed them a paper application. When it was my turn to ask questions her demeanor immediately changed as if she had to go all of a sudden and couldn't answer any questions. She immediately tried to convince me that other property will be up for rent as if this one was already taken. I asked her for a paper application which I saw her give to the other couple, but she said she didn't have any and that all forms were online. This exchange made me very uncomfortable but we decided to try and apply anyway since our monthly income is 5x the required amount. It was the email exchanges that convinced me that were weren't going to get this place even if we tried. She was unprofessional and rude in her responses, the only conclusion that I can draw from my experience with Deborah Bailey is that Select 1 Realty DOES NOT WANT TO RENT TO PEOPLE OF COLOR! That was the only difference between myself and the couple viewing the place before us was they were white and got treated better that we did! As soon as she saw myself and my son who are beautifully brown her attitude changed!! Not for the better either! IF YOU ARE A PERSON OF COLORTHI MIGHT NOT BE THE BUSINESS FOR YOU!! read more

As a property owner I would NEVER recommend this company to anyone! From beginning to end it was a struggle. From rude, unprofessional staff to overcharging and making up "fees". When I decided to sell my property I attempted to use Select 1 but could not get a response from the agent. She said "we are having staffing issues and I'm too busy to get you the information" I waited for over a month for even comps on areas properties but never got them. As a result I used a different, professional agent for my needs. Select 1 agent Kris Peterson was not only unhelpful and rude, she actually caused more issues for my tenant and myself and did not look out for my interests as a client of over a year. I attempted to have the owner help and he would not even respond. I'm just relieved to no longer have to deal with this company! read more