I had Insurance for 30 years but the last 3 years it would go up $100 each year. I decided to give…read moreGeico a call as I was Insured by them in Calif 10 years. There is an Office, only 1 in Westchester, and got Amara, young Agent to tell me how much my policy would be comparing it to my previous Insurance. The most obvious difference was between Renters Insurance. She spoke very fast, had objections to all my questions as I cant compare Apples and Oranges. Before I knew it, I was paying the Full Year of both Renters and Auto. Saving $200 which I thought may have bern worth the switch. Not so fast..I couldnt get their Mobile App to work, did not get confirmation of how much I paid, finding that there are different departments based on what you needed, I decided to call Amara for help. Left 2 messages with no call back. I then called Customer Service to answer some questions that came up, waited on the phone 40 min, got a gent, who put me on hold---forever. I then called my previous Insurance, they had not Cancelled me yet because Amara never sent the notice to me to forward on. That was actually lucky so I told them I wanted to come back. Ok Tried Amara again, too busy, but no call back all day. I called Customer Service and got a wonderful woman who Cancelled my Auto & sent to Allstate. Renters is separate as they have different investors buy a part of everyones policy. CS Gent was a Pro! Very welcoming, not pushy. He put in the paperwork to Cancell and said few hours, request for monies I ended back at Allstate. Good news, I am never doing that,1

Esta officina es espectacula. Me ahorraron dinero y el servicio es fantástico. La gerente Evelyn…read moreis muy profesional y tan amigable. Los recomiendo.

I have been using there services for roughly 10 years now and I could not be happier with them…read more Extremely professional, always working to get the best rates while at the same time making you feel like family. I certainly would recommend them to anyone in need for insurance of any type.

Crooked insurance company ripe with nepotism and falsehoods. They tell you that you are getting the…read morebest prices from insurance u underw and nothing could be further from the truth. Avoid unless you want to overpay for the owner's trips to Paris. I KNOW that Travelers has a much cheaper line of products for the SAME EXACT coverage and I know it. So when this reply tries to say that Scarsdale customers want to overpay for identical Travelers Insurance coverage because Advocate understands the needs of "successful" Scarsdale customers that is false. They don't offer a better price until customers say they want to leave Advocate! Stay far away imho! Too late smart. Could have saved thousands. Garbage! Stay away. Use Farmers or Allstate. Save money!

I honestly don't know where to start. Working with Joseph has been the most seamless experience I…read morehave ever had in dealing with insurance. He helped me lease a new car just the other week - everything was clearly and thoroughly laid out for me. He helped me fully understand exactly what coverage I was getting, as well as where I had room to potentially upgrade or downgrade my account. My only regret is that I did not find him sooner! I highly recommend Mr. Joseph Spadafino for dealing with any and all of your insurance needs!

I needed new renters and auto insurance to start off the new year and reached out to the local…read moreagency in my town. Met Mr. Spadafino and he answered every question I had in full detail and hooked me up with the perfect policy. I saved a ton over my last policies AND got more coverage than I had before. Highly recommend this agency, super friendly and perfect communication.

An amazing staff . So Polite on the phone , gets anything done right away . Willing to help you…read morewhen needed . I've been with them for over 25 years no complaints !

The State Farm team has always been there to answer all the questions I had regarding my car…read moreinsurance. Great customer service. I will definitely recommend State Farm, if you are looking to get home , car or motorcycle insurance. They offer better rates than other companies! Thank you Maria Tosto

I have been with david cohen for thirty years. His office is very knowledgeable and professional…read more Over the years i have made accident claims with Allstate and never had a problem. Claims were settled quickly with no problems. Ken Wolf

I have been an auto and renter's insurance customer of this group for over a decade. I have had…read moreminimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.  Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.  This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.

Always great service always have answers to my questions Kathy is wonderful and knowledgeableread more

I've been a long-time State Farm customer, which is what makes my experience with Steve Sulles'…read moreoffice particularly disappointing. During a recent auto claim, the process became unnecessarily prolonged through repeated estimate revisions, supplemental reviews, administrative back-and-forth, and ongoing delays that ultimately resulted in significant out-of-pocket costs for my family. Despite carrying a $500 deductible, my actual out-of-pocket impact from this claim has now exceeded $2,000, including extended rental vehicle expenses tied directly to the prolonged handling timeline. What stood out most was the lack of meaningful support, communication, or advocacy from the local office throughout the process. Outside of automated system-generated claim updates, there was little proactive engagement or effort to help escalate or navigate an increasingly frustrating situation. Separately, my premiums have continued to increase consistently over time with little to no communication, context, or guidance from the local office regarding the changes. Combined with the experience surrounding this claim, it has left me questioning the overall value of the customer relationship and the level of representation being provided. I understand local agents may not directly manage claims operations, but when customers are dealing with prolonged delays, financial impact, and escalating frustration, they reasonably expect their agent to step in, advocate internally, and help drive resolution. That level of partnership was simply missing here. For a company that emphasizes customer relationships and loyalty, the experience felt surprisingly impersonal during a time when support should have mattered most. Based on my experience, customers should calibrate expectations accordingly if they are looking for proactive representation during a difficult claims process.

Great location right off the highway. Prompt services very…read moreattentive to your needs. Staff very knowledgeable about paperwork. Thanks for your help

Seem to have Only 2 knowledgeable employees. I had to wait…read more4 hours to finish my transaction. Always seem to have tech support problems.