Do not trust what they say about your insurance coverage. I gave them all of the information that I had regarding my insurance and trusted that they would tell me accurate information. Instead of telling me about the possibility of lack of coverage, they VERY CONFIDENTLY told me that they take my insurance. I was literally told in the middle of my visit that my visit wasn't covered, so I was on the hook for self pay. Tried to take it up the chain, but there's "nothing they can do." Of course, they "understand the frustration." Stop the nonsense corporate speak BS, please. There is something you can do - waive my portion of the self pay that would have been covered by insurance. Don't trust them. My PT, Nicole, was just okay. She was awkward because she kept asking me questions to make conversation, yet would interrupt me every time that I'd answer -- then please stop asking me forced questions when you clearly don't care to hear the answer. Had they taken my insurance, I had planned on asking for another PT. Thanks to this practice for making me spend an extra $100. EDIT: they responded to my review and wanted the opportunity to speak to me about my review. However, they did not give me a specific contact person/method and stated that they want to "improve for the future" -- honestly, I don't care, because they are not doing anything to improve THIS situation. Looks like their reply is a half-assed attempt to provide some lip service to save face on Yelp, but is completely meaningless. I've also given them all day today to reach out before posting this update, but I have not heard back. I also don't see a purpose in proactively reaching out when 1. I've already aired my grievances and 2. They already told me that there's "nothing that they can do." read more

I LOVE the people that work here! Gabby and Jen at the front desk go out of their way to help with appointments, issues with insurance, etc. Both Melissa and Sheila in OT are fantastic! The student interns are great and they have the best role models they could hope for! Just a feel-good experience all around. read more

Love this place! They helped heal my Achilles tendon back to normal! They go at the right pace. I highly recommend this place!

I like the location and that they have assigned parking in case you can't find additional parking. They are located next to several other businesses so parking can be difficult sometimes. Staff is friendly, my therapist was friendly and knowledgeable. Would recommend. read more

Amazing people! Great atmosphere! I had a bunion ectonomy on both feet, spent 2 months staying home, my feet forgot too many of regular moves such as standing on tiptoes, wearing heels and even keeping my foot straight when walking. My doctor suggested couple of places in Mission Valley neighborhood and lucky me I came to Select Physical Therapy! My doctor did amazing job! Elijah was very professional and helped me a lot through all my recovery period! There is was the days when I want it to give up, when I was in pain and ready to cry he was the one to believe in me! Thank you so much guys for all hard work you have done! Now I'm back to my regular life! I can finally go to the gym, I can run and wear heels again! You are amazing! read more

Would not recommend. Made a booking over their online appointment portal and drove all the way out there only to find out the reservation was never made. They asked me to reschedule but their availability is poor. Would recommend to find another place. read more

If you care about getting the best out of your care, the most efficient rehab, and your wallet, avoid these clinics at all costs. I'm the kind of person that diligently looks up all places before going (restaurants, doctors, therapists and especially after all of the PT that I have been through over the years - ie 10 years of chronic pain and about 9 therapists) I called around to about 6 clinics before picking this one (I trusted their ratings and what they explained their protocol was and I wish I didn't. So many red flags: Diagnostic: my therapist did not do all of the normal tests required of a PT or ortho to pinpoint where the pain was coming from and what made it worse to focus on healing that specific area Assigned program: stretches - amateur and minimal (my injury is my hip and this therapist only prescribed glute and calf stretches for 2 min each, every other clinic and therapist did all parts of lower body (hip flexor - which is my biggest issue and most inflamed and needs to be stretched and slowly strengthened. Hamstring, adductor, lower back, pelvic floor, quad etc. for 20-30 seconds, 3 times each) Also had me doing exercises that were flaring up my injury not focusing on the surrounding muscles to slowly strengthen them to stop overworking my injured area Lastly - no home exercises - every single ortho and clinic has sent me up with stretches and light exercises to do DAILY as this is very important to expedite healing. The lack that he didn't would have just prolonged my injury and healing. I have already found a much better clinic which is always filled with conversation and laughter, many therapists, many patients. An app for me to see my program and exercises and check them off as I do them. And I can message my therapist in the app with questions as they pop up. And lastly: COST: this place is a corporate greed factory that takes advantage of their patients and therapists. What I was quoted on my BILL DID NOT REFLECT AT ALL WHAT I WAS CHARGED! They charged me 683!!!!!! For my first visit, leaving my portion 146!!!!! Which is literally less than half of the cost of my first intake visit at my new clinic 290. Each follow up visit was 406!!!! Leaving my out of pocket 83.67. That's already 400 gone from my FSA with 4 failed appointments which were by far the worst of all the PTs I've worked with and most expensive I've ever had. They literally have 3-4 people working there at a time!!!!!! Only one aid, my new clinic has at least 5, all so eager to help. When I contacted them about the discrepancy in the cost of what I signed and what was billed they told me that the therapists don't even see any of of that money and make like 60-70 an hour. And they would not honor what I signed and said the charges stand. Absurd This company opened up a ton of clinics to take advantage of as many people as possible financially and they clearly do not care about your care, only your money. AVOID AT ALL COSTS IF YOU WANT TO GET BETTER IN AN AFFORDABLE OR TIMELY FASHION!!! read more

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Best Physical Therapy Place Ever. Excellent customer service and care from everyone. Odette, Leticia, and Sing as Receptionist make everything so easy from paperwork to payments to scheduling. Amanda the best Physical Therapy I've ever had. Mellisa and Shelia are Amazing. Even the trainees like Val are good. The Manager R Hever is thorough and courteous. Great location professional people giving Mental, Physical. and Spiritual life to all who share a treatment at this facility. As A Disabled War Veteran I highly recommend this Facility to the VAMC of San Diego and to all Veterans needing assistance. read more

I've been working through an accident injury for almost 3 years now, and tried PT when I was back in Florida, as well as home exercises and more. NO success. Still weakness and tons of pain. Alex has been absolutely a Godsend when it comes to building the strength in my legs/knees back up. The pain is still constant, but it has become much more manageable than my previous series of therapy. Not saying that my last PT was bad, but Alex's treatment has shown to be far more effective and you can tell that everyone here cares about the patients' well-being. I look forward to eventual recovery. read more

I was seen here after being involved in a car accident and I didn't have any of the issues previous patients had. My therapist Heather was top notch and really took my care seriously. The technicians were kind but firm, and I believe the care I received here helped tremendously with my recovery. No billing issues occurred, but I did deduct one star only because I felt a little uncomfortable being told a few exercises to do, then just kind of let loose on the floor with little to NO supervision to do them. At one point 3 weeks in I received some form corrections on an exercise I had been doing wrong all along, but no one paid attention to me so no one noticed before. Otherwise I am completely satisfied with my care. read more

Couldn't have asked for a better experience! Chelsea, Eric and Michael were just amazing. Not only do I feel so much better but Chelsea has taught/convinced me to change other things in my life to keep me pain-free in the long run. She's insanely knowledgeable! She and her team genuinely care about their patients and take the time to get to know them on a personal level. I would recommend them to any and everyone. I also appreciate how flexible they are with the schedule....sometimes I was running late (life happens -- work, traffic, and so on) and other times I had to cancel last minute. Chelsea is always flexible and supportive. Overall, it was a great experience with some pretty great people. read more

I was impressed with this place from the moment I called to make an appointment! Nicole at the front desk is very helpful, friendly, and efficient whether it's over the phone, through email, or in person. I've never had any issues scheduling appointments (lots of convenient times!), processing insurance, or making payments. I didn't catch their names, but two other ladies at the front desk are just as warm and welcoming. I've been recovering from a rear-end car accident, and for the past three weeks Alex and Michael have been helping me build strength and flexibility. I love their positive attitudes, caring attention, and fun conversation. I've observed them with other clients, and no matter how busy it gets they seem to treat everyone like good friends. I actually feel like they are happy to see me on the days I have appointments. As for my recovery, I definitely notice a difference in my range of motion and pain level. Alex and Michael gradually increase resistance and intensity, but I never feel like they push too hard or make me do anything too quickly. They constantly check in to make sure I'm okay, and I never have to wait long in between exercises. I've had experiences with three other physical therapy centers, and Select PT has been the best by far. I'm very grateful that I was referred here by my nurse practitioner. read more

Select Physical Therapy is by far the best I've been to. In prior years, I'd gone to Sharp Medical Center downtown for a variety of injuries, and I often left feeling that it had been a waste of my time. My insurance referred me to Select as a "preferred" place so I decided to try it out. My copay is only $15 compared to $40 at Sharp and they really make me work hard at my rehab exercises. Eduardo Garcia, my Physical Therapist, is excellent and highly recommended, as is the entire staff and facility! 5 stars! read more

Select Physical Therapy - Mission Valley - Electro & Ice therapy - Physical Therapy Near Me - San Diego, California

Today was my bittersweet last day at PT. When I had severe pain, very limited mobility and discomfort in my shoulder,my primary care physician referred me to go to Select PT. After 3 months of working with Brittany, I was able to graduate from my PT. Brittany was fantastic! She truly cared about how I felt and listened to what I had to say. All staff members were very welcoming, friendly and helpful as well. I was very happy to complete my sessions, but sad to say goodbye to Brianna. I do recommend Select PT without any reservation. read more

No professionalism at all. The therapists do the minimum and their administrative work interacting with the insurance is horrible

I've been a patient at Physiotherapy Associates for several years. They have helped me with some smaller ailments and thru two hip replacement surgeries. I had a total knee replacement done in January of 2016. It was horrible. I had to have two manipulations and it was going to be months of work to get my life back. Rachel Hever worked with me and supported me above and beyond. In the early days my pain was intense but her focus on getting me better was equally intense. I think I had close to 70 treatment sessions with Rachel. I gave up hope early on but she never did and her enthusiasm, professionalism, support and guidance got me through. When I did a 25 mile bike ride a year after the surgery Rachel was there at the finish line to cheer me. OK I still tear up at that memory. I hope to never have to go through something like that again but I'm happy knowing that I can depend on Rachel and the fantastic team at P.A. read more

Been a patient at Select Physical Therapy since May 5th 2017. First, for my knee, now for my back. The staff really care about their patients here. Rachel has been awesome! She really pays attention and continues to help me with my recovery. She knows her stuff! But honestly the whole team at Select Physical Therapy are rock stars. You're greeted by the most genuine human ever, Teresa. She always wears a smile. The PT aids Eric and Michael are very helpful, Nice and friendly. And though I've never worked with Eddie personally, he's always willing to lend help if and when needed. The same can be said about Chelsea. I genuinely enjoy seeing these people multiple times a week. I feel like I made a group of new friends. I highly recommend coming to Select Physical Therapy in Mission Valley if you want a knowledgeable/caring Physical Therapist and Staff to help with your recovery. read more

After dealing with sciatica for three months I finally gave in and went to my doctor. He prescribed PT and recommended Select PT. Eddie has been working with me. In less than a month the sciatica is gone and we're working to resolve the back pain. There are two things that set these guys apart. First, they're working on my body mechanics so my back will be stronger and I'll have long term results. The other thing is how they attend to patients. The problem with some PT facilities is that the therapist will do the initial evaluation and then hand you off to the assistants who don't really know that much outside of showing you exercises. At Select, the therapist works with you at every appointment. They spend the time with the patients and work with them to massage and work the body mechanics to get you well. The assistants here are great too. Kelsey has been great. They've done a great job with me. I've watched the other therapists and they're all like this. If you want great care, go to Select. They'll do wonders. read more

Incompetent therapy, nightmare billing department. First of all, let me be clear: they didn't do a thing for my problem. Didn't really know what to do, I suspect. They just threw a series of stretches and exercises at me and when that didn't work, they sort of shrugged and implied I hadn't tried hard enough. I found help elsewhere--for much less money. The billing is insane. Nobody local will claim any responsibility for the screwups of the billing department in Montgomery, and nobody there will pick up the phone. Interminable waits on hold, then rude and incompetent people who stonewall you. Well, maybe they're not incompetent--maybe they're told to stonewall. In which case they do a good job. There's no reason to go here. You can do much better around town. read more

Folks...short and simple! Look no further! I love this place! Eddie is my therapist. He knows his business! The rest of the staff is so friendly and professional The front desk ladies, Jenna & Theresa are the bomb! The physical therapy assistants, Jennica and Melody are so sweet. I have been to several physical therapy offices over the years for various ortho injuries and surgeries. This particular location provides a healing environment and I enjoy going... Physiotherapy Associated, Mission Valley has not only won me over for my present business but future as well! (When I need it of course). And any friends I have will receive my glowing endorsement. Great job gang! Keep up the great work! And thank you for fixing me up! read more

Alex is AMAZING! WE came here for my 9 year old daughter's knee pain. He did such a great job making the experience enjoyable instead of painful. read more

My doctor recommended Physiotherapy Associates for physical therapy. I have had 5 surgeries in the past 3 years. Initially for an ACL reconstruction and 2 lateral meniscus tears, sadly the 1st surgery was botched by Dr. Mohler at California Orthopedics which has resulted in a total knee replacement, plus knee revision after TKR. I have had close to 100 pt visits over the past 3 years. Rachel at Physiotherapy is amazing. she is professional and knowledgeable, making sure to keep you involved in the process by explaining the purpose of each exercise. She is thorough and careful in her evaluation of my situation each time, helpful with prescribing home programs to address the issue as well. I feel I'm responding to her treatments over any previous pt treatments that I have had throughout the course of my gwad awful nightmare. Beyond that, Rachel has a very positive upbeat attitude which greatly helps when you feel down and out in pain or worried about your progression. I always leave feeling better than when I went in, emotionally and physically. Rachel seems very up-to-date in her training, too, my experience has been nothing but stellar. She is not only compassionate, but extremely effective. Finally, the physical therapy assistants Jennica and Eric are Bombdiggiittyyy! Both of them are always one step ahead of you and really pay attention to your form and making sure that your doing each exercise correctly and isolating the proper body part for maximum results. The front office gal Jenna is also really helpful and extremely kind. I always feel that the business is run professionally yet with a personal touch, which is really refreshing. The entire office personnel go out of their way to get to know and accommodate you in anyway possible! If you are looking for a physical therapist, you owe it to yourself to check out Rachel at Physiotherapy Associates in Mission Valley for your physical therapy needs. read more

I needed to rehab my knee after undergoing my 4th knee surgery. I first went to another PT clinic in Mission Valley and was underwhelmed by their knowledge, treatment and laid back approach to my rehab - after 2 visits, I didn't go back. I wanted a therapist who would push me (within limits) and challenge me to get back to my active lifestyle, which includes soccer, grass/beach volleyball and snowboarding. I called around and "interviewed" a few other clinics, including Physiotherapy and asked if I could check out their facilities (the first clinic I went to didn't look like they had all the proper/latest equipment). From Day 1, I knew I was in good hands with Dawn and the PT tech, Jennica. They were great at explaining the exercises and why I was doing what I was doing, which I appreciated. Dawn was also very hands on, spending 20 - 30 minutes each session massaging out my scars and stiff muscles around my knee. Both she and Jennica were also just fun and easy to talk to, which made my twice-a-week PT sessions something I looked forward to. After 10 weeks, I am feeling better than I did before surgery, and learned new exercises that I hadn't after my previous 3 surgeries. I would definitely recommend Dawn to anyone who needs rehab after an injury. Note: I did read another reviewer's comment about the rehab being "out in the open" but I have never been to a PT clinic where every patient gets a private room. You do start off in a private room for your first session, which is nice, but being on tables next to other patients is very standard for this industry. read more

I came here for physical therapy on both knees. Appointments were easy to make and I didn't have to wait long for my first one. I was assigned to Alex who is awesome and genuinely a nice person. All of the staff are great too. It seems everybody gets along great, which fosters a friendly environment. I've been to 10 sessions and have a few more. I'd keep going here if needed. read more

I have been coming here for PT since June. Staff is very professional and friendly. I have been seen on time and have generally never had to wait more than a few minutes for my appointment. read more

This was my first time using Select PT for my physical therapy needs and all of the staff there were wonderful, from the front desk, to the assistants, to the physical therapists themselves. My main therapist was Eduardo Garcia (Eddie) and he was phenomenal but due to scheduling I did see almost every other therapist there and they were all fantastic. I hope I don't need physical therapy again, but if I do, I know where I am coming. This was the best physical therapy experience of my life, the therapists know what they are doing and they also ask about what you want to do after therapy, I wanted to get back into running so Eddie tailored the recovery program to that goal. For parking: either pick the very earliest appointments or the last ones of the day, because the parking lot is cuckoo-katchoo, it shares a lot with a School of Oriental Medicine. Oh, and google maps leads you to the back for some reason, just go a little further and turn right and go up the driveway and its the first office on your right. Either way, get to your appointment early, if there's parking then you get to start working on your exercises before the therapist gets to work on you and you get out faster! Hope everyone is safe out there - shout-outs to the assistants Daniel and Michael - they were life-savers when I was doing exercises the wrong way. read more

Simply the best! Chelsea is a fantastic Physical Therapist. She is kind and caring - she listens carefully to my concerns and goals. Complimenting Chelsea's terrific work is Eric! What a star!. He is also very kind and caring. He has a great sense of humor and plays along with my sock game. I had Emergency back surgery in February - and literally couldn't walk. Chelsea and Eric have been working with me for several months - I am now walking almost normal, have regained balance and should graduate from PT in three weeks. Thanks very much Chelsea and Eric. A winning team! read more

Everyone is so friendly and professional, especially Rachel - she really takes the time to get to know her patients and provide the best possible care, highly recommend! read more

I came in for a running injury and was treated by Eddie and Rachel. This was my first time receiving physical therapy, and the first thing I noticed was how friendly all the staff was from the minute I walked in the door when I was greeted by (the amazing) Theresa. The team there seemed like a family to me, which made the experience more enjoyable for both patients and employees. Eddie and Rachel made therapy fun and held me accountable during my recovery. They provided great resources and tools that I could use to continue my therapy after my sessions ended. I am constantly recommending this clinic to my friends because of how great it is. Thank you Eddie and Rachel, and the rest of the staff for a wonderful experience! read more

I have been in PT for months here... under the excellent care of Emily and staff. Emily is amazingly qualified, friendly, timely and kind. She is also a great listener... what else does one do [but talk] when so long on the table!!! I love this place and highly recommend it. read more

I've been going to Select PT for the past few weeks and cannot say enough good things about the office. Alex and the entire team have helped me make significant progress with my injury. They make PT enjoyable. I highly recommend Select PT! read more

I was a patient here for a knee injury I suffered. My PT, Chelsea, went above and beyond to get me back on my feet (literally). She was incredibly knowledgeable with different recovery methods that worked for me. She tailored the program to make sure I was building strength in my core and quads to ensure that my injury would be less likely to happen again. I credit her with my continued knee health! If you are looking for a great PT spot, this is it! read more

This team is good for your rehab. They also care about their patients. Boss keeps cartoons on the wall. Gena welcomes you when you enter. Julie has picked a specialty that she loves. These people like their jobs and it shows. read more

My experience at Select Physical Therapy and specifically with PT Rachel was great! I have received therapy for various injuries over the years and have noticed that some PT establishments have a "fast food" type business model. They want to get you in and out and service as many patients/hour as is possible. I personally have witnessed places where you see a therapist for 15 min and they are on to 3 other patients within the hour. Very lame and disheartening when you're putting in the time and effort to get better only to receive subpar care. Not so at SPT! My experience was totally different. I received treatment for 30 min each time I was there and then was monitored as I worked through exercises afterwards. Rachel was great! She's a positive, thorough, willing-to-go-the-extra-mile, genuinely great person, and experienced PT. And Eric, Michael, Megan, Heather, and Eddie all contributed to the great culture and care that I received. My original goal was to tackle a nagging hip problem I'd had for years that recently had gotten worse. Getting my hip back to a better baseline was not an easy task yet the team did a great job helping me get there anyway. Rachel gave my hip the attention it needed, challenged me to work harder each week, and helped me make the proper adjustments along the way. Without this personalized care and attention to detail, care outcomes can go sideways or even get worse (I've been there). But at a place like this, if you stay positive, you are going to get the care you need to get over the hump. You can do it, good luck! FYI: I began care at SPT back when they were still Physical Therapy Associates, and can attest to the fact that the staff and culture have not changed in the slightest. read more

I was referred to Select Physical Therapy by my MD. They have very convenient appointment times,early and late which was a must for me because of my work schedule. Rachel was the PT I worked with, and she was awesome! She did a very thorough evaluation of my ankle/leg. She was very knowledgeable regarding my injury and was able to answer all my questions. Her love for what she does really showed in her work and how she treated me as a patient. I was very pleased with how much better my ankle was getting just after a few weeks of treatment. Rachel did a very good job keeping me involved with my rehab progress/goals, which really gave me a sense of responsibility for my long term success . The support staff, techs and front desk also made this experience a great one.I would highly recommend Select physical therapy to any of my friends or family. Thanks for all of your help Rachel, it is greatly appreciated! read more

Rachel is awesome. I went here for a nagging shoulder injury and she fixed me up. Eric and Michael kept me on track with doing my exercises. Teresa at the front desk got my insurance set up and approved right away. Thumbs up all the way. Definitely recommend this place. read more

Use with caution. They sent me bills more than a year after the last date of service. For charges which I already paid. I've sent them bank statements and receipts, scanned and emailed and faxed, to prove that my balance is zero. Still the bills keep coming. They sometimes apologize and promise to fix it. Then, just when I begin to believe that all is well, another incorrect bill. Maybe try paying in cash up front before you make an appointment? I don't know what accounting system they use, but it doesn't work. read more

I was a patient here after fracturing my back. Rachel Hever was the main person that worked with me and was amazing, in just a few months I was able to gain mobility and strength in my back that I never thought I would regain. The entire staff here will work with you and are incredibly helpful and friendly. If you need any physical therapy, this is the place to go. read more

I was sent to Select Physical Therapy for a work injury. Exercise to improve injury sounds like such a daunting process. They far exceeded my expectations!! Jennica and Theresa in the front office are so warm, friendly, and welcoming, as well as helpful with scheduling and answering any questions I had. Rachel, my physical therapist is the best! I wholeheartedly recommend her for her knowledge and expertise, and she made recovery possible. She knows how to put you at ease and alter exercises to suit you better. The PT aids Keegan and Michael were always helpful and knowledgeable to keep me improving. They knew how to make me laugh even if I wanted to get frustrated and give up, and they were good at distracting me through exercises that I didn't enjoy doing. I began to look forward to my physical therapy sessions. It was like exercising with a group of friends, and I enjoyed my time there. I appreciate all the Select Physical Therapy staff did for me, and I honestly miss going. I'm not sure how they were able to gather such a perfect group of people under one roof, but they have done it! If shopping for a Physical Therapist, look no further, you will not be disappointed! read more

The therapists and associates here are the best I have ever worked with. With all the injuries and surgeries over the years I look forward to working with them. The associates are truly helpful and the place has a very friendly feel to it that makes you want to do your best. Believe me I have walked out on other therapists and this is not that kind of place. I have reported to my doctors their great work. Thanks to Eric, Jennaka, Jenna and especially to Rachel for keeping me on track and healing. read more