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    Select Physical Therapy - Red Oak

    5.0 (3 reviews)
    Open 7:00 am - 6:00 pm

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    4 months ago

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    Susan M.

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    9 months ago

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    6 years ago

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    Elation Physical Therapy - Dr. Roy

    Elation Physical Therapy

    4.7(77 reviews)
    14.9 miThe Heights
    Certified professionals
    Established in 2012

    If you prefer to get your rehab in and work it and be out, this is the place for you! I'm a younger…read more/ active person that found the other rehab place I was going to a bit too conservative for my taste. I felt the exercises were too easy for where I was at vs. what was "protocol". I liked that Crom felt like a hip gym rather than a geriatric facility. The way they train is fantastic & stands out amongst the competitors. I always had Gabby, Tyler and Amanda work on me together in tandem. I'd come in, was always taken back promptly and they would all 3 take turns working on me and tell me what to do next. This system of "group training" vs. one trainer split about 2-3 patients is way better. I never found myself just "sitting" and "waiting on what to do next". They have a great, positive attitude. I think it really helped keep me motivated and for me to try my best every time. I also enjoyed chatting with the other people training around me and having some good laughs. Dr. Roy was great to work with and he is clearly very knowledgeable and has a friendly demeanor. You won't go wrong coming here!

    I'm a returning patient and never had issues with this PT facility until today. I had to fly to…read moreEurope due to a family emergency on the 7th and scheduled my flight last minute on the 6th. I called to reschedule my appointment from the 7th and the appointments that I had scheduled the following week for the week of the 18th and the 25th every Tuesday and Thursday. Fast forward I had to reschedule my flight from the 17th to the 19th of December due to the same family emergency and completely forgot to call on Monday to reschedule my appointment on the 19th. I admit it was the last thing on my mind and only remembered mid flight on Tuesday. Today I was running late for my appointment but on my way when I realized I was not going to make it by 8.15. I called at 8.09 saying that I was running late but most likely not going to make it in 4 minutes. I was more than happy to forgo the 15/20 mts that I was late if they would still have me or I could come in later. No one picked up and I left a voice mail message. Get a message a couple of minutes later saying all my appointments were cancelled and had to call on the day for Availability. I called again and explained that I just tried to call to let them know I was running late but on my way and that I left a voicemail message and I was faced with a rude front of house staff that insinuated that he was there all morning and didn't get any phone call or voice mail message and proceeded to tell me I had a cancellation on the 7th (I rescheduled didn't cancel) and a no show on the 19th and today that's why all appointments were canceled and proceeded to give me attitude when I tried to explain what the situation was, which only left me more aggravated and frustrated than I already was. My deductible has been met this year and all my appointments are fully covered so I was trying to do my best to still make it to my appointments since next year I will have to pay for these sessions . The arrogance and attitude that I got this morning made me want to forgo all my appointments. I will find another clinic next year, for my PT and will gladly pay. Bare in mind that I'm a returning patient that has been to the clinic before without any issues. This is not a reflection on my therapist that was wonderful but a sad consequence of a misunderstanding and how poor customer service impacts patients.

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    Select Physical Therapy - Red Oak - physicaltherapy - Updated June 2026

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