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    1960 Family Practice - Red Oak

    1.8 (96 reviews)
    Closed 8:00 am - 11:00 AM
    Updated over 3 months ago

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    Eddie S.

    Such a broad spectrum in the reviews for this place but I can see where they are coming from. I stopped using this facility about 4 years ago when I noticed that one of the doctors I used billed my insurance for items that I did not receive or was given. I felt that if she/they would cheat the insurance company then probably maybe I would have been cheated or misled into procedures and test not necessary to my condition. Forward to February 2015. I hobbled in here reluctant but hey, anybody or place is worth a second chance correct? I signed in, gave the desk personnel my insurance card, filled out the paper work and waited. Noticeable immediately was the personal greetings, smiling faces and their treatment of the way I was spoken too as well as the other people I observed for about 15 minutes. I was timely whisked into Dr. Michele Gocuay's office for the routine weight, , size and blood pressure format paperwork. All good to go, another wait in the waiting room and this time it did not take half an hour for someone to come in before another barrage of questions about my past health history etc, to say the least it was brief. Dr. Gocuay finally made it in, asked in detail about more of what was going on with me and suggested me some bloodwork and urine test. Another brief moment, it was like I was on an assembly line things went so fast and smooth, was this a fluke? Forward to the lab room where they take your blood after another 10 minute wait. This is where the world kind of changes here. I tried to warn about 3 people that I passed out last time they drew blood from me and didn't seem like they wanted to heed my warning about what might happen but instead to pass the buck. The last lady that was going to take my blood was a little more comforting and not stoic as the others but it must have been the end of the day and this I had to understand. Nobody was rude but just not the pacified treatment that I so fast got used to in the front. Pharmacy time, back to regular reality, the gentlemen behind the counter must be related in work ethic to the ladies up front because again was great attitude and patience in answering my questions I had. The order was filled in about 10 minutes and I was on my way. This place is a little hard to find if you are distracted by driving back and forth 1960 but if you see a Starbucks, look behind it and you'll see the parking lot. If you are familiar with Nit Noi (the restaurant), it is across the street. Parking is just about right at the time I visited here and you do not feel any bad elements while walking to and from your ride. Thank you Dr. Gocuay and staff for making this visit a positive and memorable one for me, I'll be back.

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    Page 1 of 3

    Ask the Community - 1960 Family Practice - Red Oak

    Review Highlights - 1960 Family Practice - Red Oak

    Alex Nguyen has a great bed side manner and very patient with all my questions.

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    Andrew Khoury, MD - Advanced Spine and Pain Specialists

    Andrew Khoury, MD - Advanced Spine and Pain Specialists

    3.0(2 reviews)
    0.5 mi

    Beware this dr is only pushing pain injections he does not care about anything else except…read morecollecting your insurance for injections! I've reported this dr to the Stare Texas Medical Board. He's not here to help you he's out collecting our insurance money!

    From the owner: "For without compassion, medicine is merely science." Those are the words that Dr. Khoury has lived…read moreby since starting his career as an emergency medical technician. Board-certified by the American Board of Anesthesiology, Andrew Khoury, MD specializes in interventional pain management to treat various chronic pain conditions. He is the founder of Advanced Spine and Pain Specialists in the Woodlands, Texas, and has a passion for treating various chronic pain conditions. With multiple publications of his own research and several years of volunteer work, Dr. Khoury has worked alongside peers in his field with patients to help patients them achieve a high quality of life. Dr. Khoury began his many years of education at the University of Houston where he earned his bachelor's degree in biomedical engineering. He stayed in the city of Houston to complete his medical degree at the University of Texas Medical School at Houston followed by a general surgery internship at Baylor College of Medicine. In 2015, he moved to Galveston, Texas to complete his anesthesiology residency at the University of Texas Medical Branch. In 2018, he joined the prestigious Pain Medicine group at the University of Florida to complete a multidisciplinary pain fellowship, focusing on advanced interventional and minimally invasive techniques to treat complex pain conditions. Today, Dr...

    Minivasive Pain & Orthopedics - Lobby Interior

    Minivasive Pain & Orthopedics

    2.7(27 reviews)
    4.8 mi

    I go to Minivasive Pain & Orthopedic on Greenhouse road and Dr David Nguyen is my pain doctor. I…read morehave been going to him s my Spinal fusion surgery and it was the best decision I ever made. Not only does he have a great bedside manner but actually listens to your needs and concerns . Dr.David is a remarkable doctor and goes out of his way to make sure you are getting the right x-rays., treatment, referrals and medication that is needed for your particular condition. I have come such a long way since he began my treatment after my surgery and I have him to thank for all the strides and mobility accomplishments I have made . He is the best .

    l Complaint Regarding Incorrect Procedure Authorization, Billing Issues, and Lack of Management…read moreEscalation To Whom It May Concern, I am submitting this formal complaint regarding my experience with Minivasive Pain & Orthopedics and the handling of my upcoming injection procedure. During my initial consultation, the physician informed me that I would require a steroid injection and that a future appointment would be scheduled for the procedure. After meeting with the physician, I spoke with a staff member to complete the scheduling process. During that conversation, I was specifically asked whether I wanted anesthesia during the injection. I clearly stated that I did not want anesthesia because I have received similar injections in the past without anesthesia and did not feel it was necessary. Later, I was contacted and informed that my procedure had been scheduled with anesthesia, resulting in a significantly higher patient responsibility amount. I was told my out-of-pocket cost would be approximately $800 or more because anesthesia had been added to the procedure. I immediately contacted your office to explain that I had specifically declined anesthesia during my visit. Rather than correcting the issue, I was repeatedly redirected between departments. I was told to contact financial services. Financial services then advised me to contact the referring physician. When I contacted the referring physician's office, they confirmed that they had not ordered anesthesia and that no anesthesia request was included in the referral documentation sent to Minivasive. As a result, I have spent considerable time attempting to determine who added anesthesia to my procedure and why. No one has been able to provide a clear answer. More concerning is the fact that I have repeatedly requested to speak with a manager regarding this issue and have been unable to reach one despite multiple attempts. My concerns are as follows: 1. An anesthesia service appears to have been added despite my explicit refusal. 2. No one has been able to identify who authorized this change. 3. I have been redirected between departments without receiving a resolution. 4. I have been unable to speak with management despite multiple requests. 5. The lack of communication and accountability has delayed my care and created unnecessary stress and financial concerns. I am requesting: * An immediate investigation into how anesthesia was added to my procedure. * Written confirmation regarding who authorized the anesthesia order. * Correction of any inaccurate documentation. * Review of the billing estimate associated with this procedure. * A direct response from a Practice Manager or senior administrator regarding this complaint. I expect a written response within a reasonable timeframe. In addition, I have been experiencing significant pain for approximately 24 hours a day and am seeking this injection to obtain relief and improve my quality of life. Instead of receiving timely treatment, I have been forced to spend my time making repeated phone calls between different departments attempting to correct an issue that should never have occurred. The ongoing confusion, lack of accountability, and inability to obtain clear answers have caused unnecessary delays in my care and prolonged my suffering. It is extremely frustrating to feel as though I am being passed around and forced to participate in a bureaucratic process while I continue to live with ongoing pain. My focus should be on receiving the medical treatment I need, not trying to determine where an unauthorized anesthesia order originated. Sincerely, Djibril Sagna

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    1960 Family Practice - Red Oak - physicaltherapy - Updated August 2026

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