The 2nd time I've had a septic tank pumped so I went into this somewhat naively. Guys showed up 3…read morehours early; will admit that they were courteous. Full disclosure: I haven't had the septic tank pumped in 10+ years so I knew there might be issues. They quoted me $495 but upon arrival I could see a possible bait & switch building up. 1st, no riser so that would cost me extra (doubling the price). By the time they lifted the cover off the tank it had become a major catastrophe -- they told me it needed all sorts of extra work lest I need to have a new drain field put in, etc. etc. So to make things right they said $2,950 (6x the quote) to complete the pumping, back pump field lines and add a rear T baffle. I probably have more $ than brains so I told them to get it done. If you plan to use them I would suggest to ask them all of the possible upcharges that may be tacked on once they are on-site.

Excellent service!! They arrived on the dot! They took 1 1/2 hrs. They made suggestions…read more Minimal digging in our yard. I will use them again!!

Having been ripped off in the past by another septic tank company (XP Rylander), I was waiting for…read morethe upsell or scam -- but these guys did what was asked at the price quoted. I should also say that the price was reasonable. I would use Rider again.

We contacted Rider Septic Services as we were calling several septic companies to obtain quotes to…read morepump our septic tank and clean our filter. The phone was answered right away, even though it was a Saturday. The gentleman gave us a quote over the phone with a description of the services the company would provide. The one thing that caught our attention was that they power washed the tank after emptying it, which no other company mentioned they would do. Also, they have us a military discount as my husband is a veteran. They arrived on time as scheduled and completed the job quickly. The employees were friendly and helpful in answering our questions. Would highly recommend!

Wow! Vaughn Septic Solutions was great to work with! They responded quickly and explained what they…read morecould do to help right away. They showed up exactly when they said they would and their pricing was affordable and accurate. They turned a really bad situation into a great day for my family!

Toilet install required extra work to get them to mount flush to the floor. All went well. They…read morearrived on time and did a great job!

Moved into a new to us home. We thought it would be a good idea to get a septic pump out. Called…read moreand started texting to schedule an appointment. They replied quickly and were able to book our pump out and inspection. They came the day and time they said they would. Lee and his crew found the tank and lids right away no massive holes all over. They busted up the grease and crust that we inherited and got our tank all pumped out. The tank had never been pumped out and they told us we would have had a backup likely by Christmas. The pump out occurred right after Thanksgiving. Thanks to Lee and the guys we avoided that problem. Thanks DooDoo Man!

be specific with this guy on price,quotes one thing and after he gets started the price went from…read more450 to 700.he said cleaning filter with water hose was another 100,then grease in tank added additional cost due to weight,are you kidding me,again don't let him get you,this wasn't my first pump out and I've never had these cost added,I wasn't there my wife actually delt with him but it won't happen again

I was looking for a routine Septic tank cleanout. I called three times and left 3 voicemails, over…read morea three day period. Never heard back from the guy. I hope he's ok! So, if he's not ok, I hope he gets well soon and calls me back, because I really don't like giving 1 star ratings. Unitl then, it stands at 1.

They called me right back and troubleshooted over the phone, in doing so he figured out the…read moreproblem. He came right out and fixed the problem . They did a great job for a great price and got us back up and running.

Turdbusters did an outstanding job with my septic service. They were professional, communicated…read moreclearly throughout the entire process, and kept me informed every step of the way. The turnaround time was much faster than I expected, and everything was completed efficiently and without any hassle. It's refreshing to work with a company that shows up when they say they will and does exactly what they promise. I highly recommend Turdbusters to anyone needing septic services.

They did a great job! They were on time and got the job done in a timely manner. Their prices can't…read morebe beat, way better than the other companies around. I highly recommend them to anyone looking for various septic services

Had a great experience with Fayette Septic. Highly recommend. Good honest people. Had dealings…read morewith Matt Sr, Sonya, Matt Jr, Sylvia, Arthur and Nick. I give them all A+

Before you hire Fayette Septic, STOP & read this carefully. What started as a simple septic repair…read morebecame a 5-month ordeal full of vague communication, unexpected charges, unprofessional behavior, & my family displaced from our home. This isn't just a bad experience. It's a cautionary tale that could save you stress & money. In March 2025, we contacted Fayette Septic for a septic failure. They responded quickly & gave a written quote for about $5,500, clearly marked as a quote. We agreed to proceed. Fayette Septic said they'd handle the permit & scheduling. Then problems began. For months, communication was inconsistent & vague. While a couple of delays were on my end, most delays & confusion were due to their lack of clear updates & us chasing them for info. Finally, we got a random automated reminder at 6 p.m. on a Sunday in late June for work the next day at an undisclosed time. That Monday at 8:30 a.m., the crew showed ready to work. They were polite but never spoke to me about issues or changes all day. After finishing, a crew member said an invoice was emailed. It was nearly $1,000 over the original quote with no notice or explanation. I called the office & spoke with Shelby, the most professional person in this ordeal. She said the price rose due to extra materials required by the county. Shelby said she'd ask the owner, Sonya, to call me. Sonya never called. Instead, Shelby left a voicemail saying she spoke to Sonya & would honor part of the price error, adjusting the invoice to about $6,000. I emailed Sonya, pointing out the quote was never amended & that Georgia law prohibits retroactive price increases without disclosure. Sonya THEN decided to call me, repeatedly, when I was unavailable & sent a text insisting it was an estimate, not a quote, blaming the county. After seeing the tone of her text, I kept all further correspondence in writing. I requested the permit from Environmental Health myself. It required the extra materials all along. Fayette Septic never told us about a price increase during the 4-month planning period, but billed us after the job was complete. When I disputed the charges citing consumer laws, Sonya threatened legal action & a lien on my home. In every email I told her I'd pay the quoted price in full. After lots of back and forth, she changed the original quote on their website to an estimate, said she wasn't going to fight over $500 but still refused to honor the quote, adding a $160+ credit card fee, never mentioned before. The timing felt petty & vindictive. After more emails, Sonya agreed to reduce the credit card fee to $90, representing 3% of the amount I paid by card, with the rest paid by check. I still urged her to honor the quote, but she ignored me. Even then, they didn't update the invoice as promised, & I had to follow up repeatedly. The repair passed inspection. The crew was respectful but not communicative. Shelby was professional. But none of that excuses how the owner handled things. Sonya was unprofessional, defensive, & misleading. She showed no integrity or professionalism. Even when I raised legal concerns, she refused to acknowledge the law & dismissed me. Bottom line: The written quote wasn't honored. The price increased without consent. Fees were added without disclosure. The quote was reclassified as an estimate only after I disputed it. The owner responded with legal threats, not solutions. In the end, after being displaced for 5 months and fighting a month-long dispute, I paid the original amount plus a $90 fee I never agreed to, just to be done with it. What might appear to be a victory was really the result of relentless persistence on my part. Until this company acquires competent & ethical leadership, do not waste your time, money, or energy. If you still decide to use Fayette Septic, familiarize yourself with consumer protection laws, keep it in writing & stand your ground.