Having been ripped off in the past by another septic tank company (XP Rylander), I was waiting for…read morethe upsell or scam -- but these guys did what was asked at the price quoted. I should also say that the price was reasonable. I would use Rider again.

We contacted Rider Septic Services as we were calling several septic companies to obtain quotes to…read morepump our septic tank and clean our filter. The phone was answered right away, even though it was a Saturday. The gentleman gave us a quote over the phone with a description of the services the company would provide. The one thing that caught our attention was that they power washed the tank after emptying it, which no other company mentioned they would do. Also, they have us a military discount as my husband is a veteran. They arrived on time as scheduled and completed the job quickly. The employees were friendly and helpful in answering our questions. Would highly recommend!

I needed to move the septic system to meet addition requirements. Precision Septic had friendly,…read morecompetent staff and competitive pricing. I highly recommend Steve and his team for all your septic needs. They get the job done!

I just had all my field lines replaced by Precision Septic, and they did an excellent job. I dealt…read moredirectly with Steve the owner, and he was super personable and easy to deal with. He was referred to me by one of my best friends, and he certainly didn't disappoint. Steve is part of a generational business and the guys working for him have decades of experience. I was expecting much more of my yard to be impacted by the installation, but they utilized the space perfectly. Their prices are fair, and Steve was willing to try and repair the existing field (although it had extensive problems). He never pressured me to replace them, but I decided since the old ones were 36 years old and we had substantial tree growth into the fields, I would just start fresh again. This is absolutely an honest company.

Brand new system, leaks, promised all week: today they'll be there! Nope!…read moreI finally called another company to come and fix the leak. It's a septic system on the lake for goodness sake! Time is of the essence, it's leaking! I'll now have to take them to small claims court to get my repairs that should be under warranty covered. I will never use them again!

We hired Brownlee Septic for a septic removal at the end of August 2025. After the cleanout, we…read morenoticed pooling water around the area they had excavated. We reached out multiple times--at least 5 or 6 calls--to get the issue addressed. Eventually, someone came out and claimed the liquid lines needed cleaning, despite there being no standing liquid during their last visit. After much effort, we finally spoke with the owner and agreed: if the issue was on our end, we'd pay to fix it; if it was due to their work, they would handle it without further charge. That seemed fair--but unfortunately, it's been radio silence ever since. No follow-up, no resolution, no returned calls. We regret not reading the reviews beforehand. If you're considering Brownlee Septic, I strongly urge you to think twice. A professional business should at the very least return a phone call. The headache simply isn't worth it. Take your money elsewhere.

Had a great experience with Fayette Septic. Highly recommend. Good honest people. Had dealings…read morewith Matt Sr, Sonya, Matt Jr, Sylvia, Arthur and Nick. I give them all A+

Before you hire Fayette Septic, STOP & read this carefully. What started as a simple septic repair…read morebecame a 5-month ordeal full of vague communication, unexpected charges, unprofessional behavior, & my family displaced from our home. This isn't just a bad experience. It's a cautionary tale that could save you stress & money. In March 2025, we contacted Fayette Septic for a septic failure. They responded quickly & gave a written quote for about $5,500, clearly marked as a quote. We agreed to proceed. Fayette Septic said they'd handle the permit & scheduling. Then problems began. For months, communication was inconsistent & vague. While a couple of delays were on my end, most delays & confusion were due to their lack of clear updates & us chasing them for info. Finally, we got a random automated reminder at 6 p.m. on a Sunday in late June for work the next day at an undisclosed time. That Monday at 8:30 a.m., the crew showed ready to work. They were polite but never spoke to me about issues or changes all day. After finishing, a crew member said an invoice was emailed. It was nearly $1,000 over the original quote with no notice or explanation. I called the office & spoke with Shelby, the most professional person in this ordeal. She said the price rose due to extra materials required by the county. Shelby said she'd ask the owner, Sonya, to call me. Sonya never called. Instead, Shelby left a voicemail saying she spoke to Sonya & would honor part of the price error, adjusting the invoice to about $6,000. I emailed Sonya, pointing out the quote was never amended & that Georgia law prohibits retroactive price increases without disclosure. Sonya THEN decided to call me, repeatedly, when I was unavailable & sent a text insisting it was an estimate, not a quote, blaming the county. After seeing the tone of her text, I kept all further correspondence in writing. I requested the permit from Environmental Health myself. It required the extra materials all along. Fayette Septic never told us about a price increase during the 4-month planning period, but billed us after the job was complete. When I disputed the charges citing consumer laws, Sonya threatened legal action & a lien on my home. In every email I told her I'd pay the quoted price in full. After lots of back and forth, she changed the original quote on their website to an estimate, said she wasn't going to fight over $500 but still refused to honor the quote, adding a $160+ credit card fee, never mentioned before. The timing felt petty & vindictive. After more emails, Sonya agreed to reduce the credit card fee to $90, representing 3% of the amount I paid by card, with the rest paid by check. I still urged her to honor the quote, but she ignored me. Even then, they didn't update the invoice as promised, & I had to follow up repeatedly. The repair passed inspection. The crew was respectful but not communicative. Shelby was professional. But none of that excuses how the owner handled things. Sonya was unprofessional, defensive, & misleading. She showed no integrity or professionalism. Even when I raised legal concerns, she refused to acknowledge the law & dismissed me. Bottom line: The written quote wasn't honored. The price increased without consent. Fees were added without disclosure. The quote was reclassified as an estimate only after I disputed it. The owner responded with legal threats, not solutions. In the end, after being displaced for 5 months and fighting a month-long dispute, I paid the original amount plus a $90 fee I never agreed to, just to be done with it. What might appear to be a victory was really the result of relentless persistence on my part. Until this company acquires competent & ethical leadership, do not waste your time, money, or energy. If you still decide to use Fayette Septic, familiarize yourself with consumer protection laws, keep it in writing & stand your ground.

When making an appointment for septic service reminded them that we had previously had a riser…read moreinstalled so they didn't need to dig up a big area to find the septic lid. Reminded the crew when they came that the prior service they had installed a riser and pointed out the area of the riser so don't dig up the yard. Subsequently found them jabbing with a pole and digging with a small backhoe which disturbed the ground and left it rough and they also broke Irrigation lines in two places needlessly.

Please DO NOT use this company for your septic work. We called them out to help with a septic…read morerepair in the summer of 2020. I could write a novel on the issues but to hit the high points: - no supervision from the Project Manager (Eddie) on the job - the workers dug in the wrong place; did the wrong job that was asked - caught our well line with their back hoe and yanked out the line from the well (we are still trying to get this fixed properly) - didn't couple the pipes together properly and buried the pipe - twice! thank goodness we saw the leak through the dry dirt - they put in IRRIGATION LINES instead of SCHEDULE 40 for the work they did on our septic system - Lied about issues/damages done but we have security cameras so we had everything on video and could show the PM - Hit our fence with their equipment - never told us but since we have cameras we could see what happened - The Project Manager came to review the work and started to make repairs once - he NEVER came back. - The list goes on but the problems don't... even today my husband is out trying to still find and fix the leak(s) from their repair - We did have to have a different septic company come to do the original job than needed fixing. That got fixed but now we are just fixing the issues caused BY BISHOP-THEIM I know it's hard to find a good company to work on your septic systems but PLEASE look somewhere else. I know their website looks professional but they are not. I'm sure we could have escalated more through the ranks of the company but at a certain point, you just want to cut and run. I hope this post saves someone out there the headache this company has caused us.

The 2nd time I've had a septic tank pumped so I went into this somewhat naively. Guys showed up 3…read morehours early; will admit that they were courteous. Full disclosure: I haven't had the septic tank pumped in 10+ years so I knew there might be issues. They quoted me $495 but upon arrival I could see a possible bait & switch building up. 1st, no riser so that would cost me extra (doubling the price). By the time they lifted the cover off the tank it had become a major catastrophe -- they told me it needed all sorts of extra work lest I need to have a new drain field put in, etc. etc. So to make things right they said $2,950 (6x the quote) to complete the pumping, back pump field lines and add a rear T baffle. I probably have more $ than brains so I told them to get it done. If you plan to use them I would suggest to ask them all of the possible upcharges that may be tacked on once they are on-site.

Excellent service!! They arrived on the dot! They took 1 1/2 hrs. They made suggestions…read more Minimal digging in our yard. I will use them again!!

$500 to pump my tank ! He didn't even tell me it was gonna be $500 ! Then it got worse . The guy…read moresaid uhhhh I don't know what's wrong , you need to call an expert and charged me $500. So they only pump and do nothing else , I guess . It didn't leak like this before he came . They give me a list of recommended people to fix my problem then left . Get a strong price quote before they perform any work .

Arrived on schedule but lacked skills or interest to do the job. Could not locate the septic tank,…read morea basic skill. Next service company located the tank in less than 15 seconds and completed the job in less than an hour. Maybe just a bad day.