Great experience! I believe I worked with Grant and he was very knowledgeable and friendly. Highly…read morerecommend. ---------------------------------------------------------------------

I have used these people for years for battery replacements and screen repairs. I took my daughters…read moreMac computer in there, and they had it fixed in minutes and would not even charge me!

Went in to repair back glass & cameras for my iPhone 13 Pro Max. First time going in they told me…read moreit would be 45 min - 1 hour wait. I came back 30 minutes later to see they added a black Back glass instead of the original rose gold color. I immediately stopped them and they said the don't have my rose gold color to come back in the following week. I came back one week later. It took 2 1/2 hours to finish because the couldn't get the back on. After receiving the phone I paid $250 not the original quote for $215. He also added a screen protector even though he didn't touch my front screen. I paid addition $20. He also offered additional camera lenses for $10. I had faith in the phone would be fixed.. I walked outside the mall and noticed my lenses won't focus ok certain angles. He also didn't put the right back glass on it. It was more opal than rose gold. I went back inside and he said that I have to update my camera settings to call Apple and took my phone to call for an update later on... 2 weeks later and no phone call. Camera still dosent focus and the back glass cover shattered in my bag. I'm very disappointed. There products are very cheap and they wouldn't be reasonable with the concerns I had in the first place. Never recommend going there.

It is very quick and cheap for anything you want. My back screen case did crack completely after a…read moreweek of getting it but they said they replace it for 50$ this time. Although it's questionable it's still cheap. I Will come back again

I brought my computer in to be fixed. I called in and asked if it was done and the person said…read more"Yes" and I said I would be in to pick it up. I live 30 miles out and when I arrived they told me it was a mistake and not done. When the computer was finally complete a couple of days later, I picked it up and asked for a discount for my time and gas that cost me for coming in that Monday. The person at the desk went back and talked to the manager and all they could do is offer me a screen saver which I did not need. I own a small business and when there is an issue I always will listen to the customer and try to work out a solution. The manger should of had the courtesy to come speak to me in person. I do want to mention that my computer is fixed and working and I do commend them for that.

This place has terrible customer service. None of the employees seem happy to be there or ever…read moresmile. My AirPods weren't charging wirelessly so I took them in to this shop. They've been in a case since the day I got them and they were in pristine condition. When I picked them up, there were several scratches, scuffs and marks all over the case. I dread coming to this store. I wish that Best Buy was an authorized Apple dealer. They have much friendly employees who at least pretend to care about their job and the customers they serve.

Hi Granddaughter is very happy with her phone been fixing what's than an hour and a half thank youread more

Short Version : When the owner is having a bad day he takes it out on random unsuspecting…read morecustomers. If it's not a cracked cell phone screen repair don't bother. Long Version: My laptop wouldn't charge. Told me 7-10 days. After not hearing anything after 17 days I called them. They told me when they opened it up they found a dead bug, and refused to fix it. When I went to pick it up, out of nowhere the guy started yelling in a condescending tone about how they refused the repair because the bug was a health hazard and it wasn't his job to keep my "sh!t"(his word) clean. As he handed me my laptop he removed a sticker placed on it from the shop. I asked if he could at least clean the sticky residue his sticker left. He became irate and got louder yelling to get out oh his store and never come back. As a first time customer getting treated like this of course I would never even consider coming back. I made the mistake of not reading the reviews only going off the score. They have a 4-Star rating, but positive reviews are from phone and tablet screen repairs the negative reviews are more complicated computer and game system repairs . The other reviews also tell the same story of verbally abusive staff. From my experience those negative reviews are spot on.

Honestly one of the best repair experiences I've had. Kirk went above and beyond. I brought my 3DS…read morein for what I thought was a broken speaker (That I did) Oops! He ordered the part and updated me constantly during the wait. Once it arrived, he discovered the real issue was the ribbons and the board. He repaired it that same day, and now my 3DS runs better than new. Truly top-notch service! 10/10 Will be returning.

They did really well! They fixed my 2ds that had a motherboard issue in less than 20 minutesread more

Yep it's in South O...so what! I'm a gringo that doesn't speak a lick of Spanish but Jibril did a…read moregreat job for literally half the price of the guys in Papillion. Waited while my battery was replaced in less than 30 minutes. I'll be back if my phone ever needs anything else. Thanks!

I contacted the owner Jibril today and he responded very quickly with his estimate in a very…read moreprofessional manner. I very much appreciate his business as he was able to help me the same day and was very quick and efficient fixing my phone screen. I give him 5 stars because he was very friendly, professional, and quick. This was my first time doing business at PHONEFIX omaha and I made sure I grabbed a business card so I would be able to share with my friends and family where to go! I love this business and and i wouldn't recommend anywhere else to get your phone fixed ! Everyone please go here for your phone needs !!!

Excellent service, trustworthy, with customer service and satisfaction at the core of their…read morebusiness. I highly recommend this business.

What a great experience! I called 4 or 5 places around town to replace my Note 9 phone battery. The…read morepeople I spoke to seemed hesitant, we have to order the battery, we might get you in in a few days and you'll probably have to leave it overnight and they quoted me higher prices than CPR . Called Ryan and he said I'll order a battery, it'll be here tomorrow, and come in and I'll change it while you wait. He called me. I came in and he had my battery changed in 20 minutes and it was $20.00 cheaper than the lowest other price quote I had gotten. I will be a returning customer the next time I need anything done with my phone.

replaced my phone screen again after the first time because my phone was overheating and I could…read morenot use it. Put me out of work for a week for the second replacement. then about three weeks later the shitty cheap chinese phone screen they put on SHATTERED after the only drop the new screen had. never go here horrible

I was in the store to have a sim traded from one phone to another when the employee realized it was…read morealmost closing time. He left a customer to rush over and lock the door. I said my husband was just parking the car and would be right in. He wouldn't let him enter. I asked if I could just reach outside the door to get the phone from his hand. He refused to let me saying I could only exit and then couldn't reenter. I spend 1.5 hrs on the phone with 611 to do an esim installation for something that would have taken him minutes but he didn't want to stay one minute after closing time. DESPICABLE and just one of many reasons we are switching our phone carriers.

Manager is a straight up douchebag. Stood around and messed with his tablet while customers waited…read morefor literal hours. This was a slow day, I waited to become an account manager to upgrade, and after all that they didn't accept my phone for early trade in because of a "scratch" that was so small, they needed 3 sets of eyes and magnifying glass!!! If theydve told me my phone wasn't eligible, I would've been in and out in 5 minutes. Instead I talked to customer service for 45 minutes with the manager played Tetris and stood on his high horse. AT&T your newest member has arrived!!