Nothing but outstanding service and competitive rates! Had a claim and the process was effortless.read more

Stacy is so so sweet and helpful! She answered my questions when I called, and really cared about…read moremy concerns. But tbh she just seems like a really genuine person. I like the fact that she is with Kaleb Hale's team! She's a great asset to the company. :)

Barely could speak with my agent! Most times I've called, I had to speak with the assistant or…read moreanother agent, as I kept being told she had a family emergency, which I sympathize with but it was almost every time I called.

Carrie and her staff are always very helpful and knowledgeable. I know I can count on a response…read morefrom them almost immediately. They are great at giving options but not being too pushy! Rates are also just as good if not better than others.

If you are looking to switch insurance companies, I recommend Steve M., Tier One insurance agent…read more Tier One may be able to find you a better auto and home insurance premium. I switched to them and have been happy with their customer service. Since Tier One is not the insurance company they can give you unbiased advice. You can ask Steve questions without starting a claim. If you call your insurance company with a few questions, they sometimes start a claim that remains on your account, which increases your premium. I got a lower rate for home and auto (saved $1200 in August) because he checks many reputable companies all at once. They only deal with national brand name insurance companies. Steve answers all of my questions about rates, possible claims, and really anything that would affect my insurance. Steve takes the time to explain everything in detail. I always feel better after talking to Steve about my insurance questions and issues. You may want to contact him to see if he can save you some money. steve@tieroneinsurance.com

Big props to Steve Meade and Tier One Insurance. I have never worked with an agency as proactive…read moreas this one. Always checking renewal premiums for best price and eliminating unnecessary cover. I've recommended them to family.

Not great in communicating or returning phone calls. Quote…read morefor 2 vehicles for 6 months was a huge increase. Switched to new agent and they were much much lower. Not sure what the issue is.

Worst insurance company ever. Ran us in circles wasting time only to not cover anything in the end…read more Told us it was our responsibility to Clean out the drug needles and stolen items left in the vehicle after it was found. Greedy and incompetent. Please stay as far away from State Farm as you can.

Previous service here has been great. However, when my insurance rates were raised to a…read moreridiculously high number, with zero claims, getting a better quote became problematic. I kept hearing excuses why the quotes were so high and when I did finally get a quote I was happy with, it magically raised by $500 once I decided to move forward with it. Again, when I asked why the quote was not accurate, I was given more excuses. Meanwhile, I got 3 new quotes, all of which were significantly less, offered higher coverage and were 100% accurate, meaning that the brokers or insurance agency promised the pricing wouldn't be raised once I agreed to the new policy. Insurance is tough already. A broker can help you wade through the mess. Once that broker becomes part of the problem, I suggest finding a new one. I shouldn't have to spend hours finding new policies because of the limited options and communication of the person who merely exists as a middleman between the customer and the insurer.

It has been a year or so since we touched base. I want to once again thank you for hiring…read moreindividuals that provide the most outstanding level of professionalism and service that I have ever dealt with. I want to specifically call out Melissa. Today I called with an updated list of guns that I wanted to cover on my homeowners policy. I also had several questions regarding the policy I needed answers to before I submitted my new listing. As always, Melissa had the answers immediately. I know it was not a fun task to have to go through the list I submitted and convert it into the format required for the policy but she never once hesitated or sounded reluctant to submit the change for me. Within the hour, I had received the updated change to my policy. The same level of service and expertise was provided when I added another vehicle in November. There are a million places I can go and get insurance. However I firmly believe there are very few if any that provide the level of service your agency provides. I have dealt with many in the past and rarely remained a customer for more than a few years. I am very price conscious and the ability of your agency to provide a competitive product with such outstanding customer service is what keeps me a customer. Additionally, the integrity of everyone I have dealt with in your agency is second to none. Thank you for all of the service you have provided to me over the past 10 or so years. Ken

Year after year Insurance Pros has helps us out. My Husband and I come from Los Angeles where we…read morehad Kaiser. A one stop shop. Chris has helped us navigate our health insurance with an easy & clear guidance on what suits our health needs. If you are looking for a team of experts, they're you guys.

Alexa is a top-notch insurance agent and gets things done. She will personally call you back and…read morediscuss your insurance needs to find a solution and a best-fit insurance policy.

Great Service The representative was cordial, knew exactly…read morewhat was needed, took down my information rapidly and exactly. I couldn't have asked for anyone better.

I'm a young guy and I'm just trying to figure out how to do my taxes for the first time. I stated…read morethat I'm not 100% sure how to do this and I know my taxes weren't done properly before hand. I also am not 100% sure how to properly articulate what I need done, because again I've never done it before. I know I just need help with filing my taxes from previous years and this year coming up. Meredith, is who I talked to and since I don't know what I'm doing was not willing to help out or at least try asking more questions to figure it out. She is the expert not me. So if you're new to doing your taxes don't go to this place they are not willing to help.

Recommended/referred by a friend 10 years ago, this firm has seen me through my mother's estate, my…read moredaughter's filings, and my two businesses. Meridith Bihuniak and her staff are friendly, responsive (even off-season) and exceptionally detailed. I highly recommend the firm for the peace-of-mind they give me when dealing with my money matters.