Teresa was so great! My entire experience here was pleasant. Scheduling was very easy and…read moreconvenient. I called in the night before and scheduled an early afternoon facial for the next day. Upon arriving at the spa, I was warmly greeted right away, she took my jacket and showed me to the treatment room. Throughout the treatment, Teresa was very informative and made sure I was always relaxed and comfortable. She was also very meticulous with the extractions, which I like. After the treatment, I was sent out with some of the cutest most delicious mint chocolates. What a treat! I will definitely be back. Additional info: She was not pushy at all with selling product thank god. Too many skin spas will try to sell you unnecessary products, but not Teresa.

Teresa is such a lovely person and a total professional. The spa is small but very clean and…read morecomfortable. The prices are excellent I had a very relaxing massage and then a brow shaping. She has a good point of view so I let her choose how to shape/how much to take off and I am very happy with the results. I will definitely be going back to see her!

I wonder what the hiring process is for masseuses? Do the owners get an applicant to actually do a…read moremassage on them before making the decision to hire? They really should. I got a massage once that left me with my neck sore. The massage I got here was worse. I can't say one thing in particular that made it bad - it was the whole thing. The rooms and the reception area are nice as was the person who worked the desk.

I've been to 4 Hand & Stone locations, the massage was good; however this is the first location…read morewhere i felt like the sheets were greesy, as if they weren't cleaned from a previous massage. Because I had a maternity massage, there were extra pillows provided, but those too felt greesy. At the end of the treatment, i noticed the RM put those pillows back into the basket, so i'm not sure if he actually laundered them after. Won't be going back to this location or perhaps use the RM that provided me the service.

Nada is unbelievably rude and unprofessional. She attacked me today when SHE mistakenly told me I…read morehad an appointment and I came into the salon as she wouldn't let me speak on the phone when I questioned the timing and say that I think it's too soon to have my follow up. I was right.....prior to this I bought a follow up package and several facials as I was trying to support her business. Both of the girls who worked on me were good and polite, however the aggressive behaviour of this owner is unbelievable so regret that now. I would NEVER support this business as this is not how people should be treated. She won't return my package fee, so I am now trapped. I will choose to avoid her and not be abused.

I have been coming here for about 1 year now for laser and facial treatments, and I love it. I met…read moreNada at a tanning salon that we both go to, and we hit it off right away. Nada is very direct and honest, but some people don't perceive her to be this way, which is unfortunate. She is a true businesswoman, she doesn't go into work to make friends and chit-chat, she is running an operation. Her services are amazing, her prices are very fair, and everything is high quality. I would trust this woman and her employees with any of my body parts as they continuously do an excellent job.

After a little break from any treatments I decided recently to give this clinic another shot as it…read moreis very conveniently located to me and I have a very special event coming up the end of this month. Graciously they gave me the introductory special because I hadn't been back in over a year, however I know they didn't have to do that. I found out there is parking in the back which as you know always makes things so much better for me. I was able to make an appointment over the phone very quickly without any issues and got the intro special as I stated. The decision to get the treatment done was pretty last minute so I was so happy they were able to accommodate me. The secretary was very polite, I filled out the usual forms and was promptly seen by a lovely woman who interviewed me about my history with the treatment (Botox) and what I was planning to accomplish with the visit. She was very forthcoming and friendly, answered my questions clearly and was very knowledgeable without being pushy. My injector was Angel who was extremely professional and efficient; in past experiences elsewhere I have told my injector what I specifically wanted and often got the answer that I needed to do more of my forehead to get a "balanced" result. However I was listened to here and ended up getting the kind of result I wanted in the end without all the extra units. I saw the Dr via Skype and Angel commenced with the treatment which was literally painless for me making the process very quick and easy. The intro special actually covered most of the cost I only had to pay a little bit more which is pretty rare. The effects kicked in for me within about one week, but I was noticing a little bit of lifting on the top of my forehead that concerned me somewhat. When I was getting the initial treatment done, Angel said she hadn't done the full units, she left 3 because its better to get a touch up then to have a result you don't like and cant really fix till it wears off. I actually prefer that as one of the main concerns I discussed with them is this treatment going over board and having a static forehead that looks unnatural. When Angel did her follow up email I told her about my concerns so she told me to book a touch up which I did without any issues and now I am thrilled with the results. I really do like how they check up on you and how easy it is to book and get the results you want without any surprises and extra costs. I actually found that the customer service here was better then I received elsewhere, I feel like they really do want to give the best possible results and service which I appreciate very much. I find their prices very competitive and the key thing I like is the way they listen to you as a client and individual as not everyone wants or expects the same thing when getting this sort of treatment done. I will be returning to continue getting my Botox here as I am quite happy with the results and the service

The worst experience I ever had with cosmetic company! DONT FALL FOR THEIR PROMOTIONS. it is all…read morescam, it is a trick to roll you in, they have so many nonsense policy for their own benefit. They are willing to compromise their clients face just to make afew more bucks! If I could give them zero stars I would!

Amazing service, pristine place and you are greeted with serene music and upscale feeling . Holly…read moreand Amy are very friendly, professional and so are the massages . I always leave relaxed and balanced . Highly recommend this place !

This place is wonderful! I'm an usual customer for almost a year now. I have had massage therapy…read morewith Holy who is amazing and has helped me relieve a lot of pain when my back is hurting the most. Amy is wonderful too. Their facials are top of the line. I had the signature spa facial which helped me relax and receive a deep cleaning of my face and a bit of masage in my arms. Everytime I come here the ambience is full pf peace and harmony. They are very professional and know what they are doing. Thanks ladies for a wonderful spa experience everytime we go there!

do not go into this place!!!!!!! they ruined my hair. asked for #2 on the sides and shorter on…read moretop. she (mary) does my sides and then starts shaving my head with the clippers. by the time i realized, it was too late!!! then she tries to "fix" only to make it much worse. you have been warned!!! very incompetent staff. also, at the end of the cut she tells me she hopes i'll try her again, and that if i do come back, to avoid the other lady who cuts hair because she doesn't do "good" work. hello laaaadddy!!! you just #@%$#$ up my hair and you have the nerve to put down another hairdresser that isn't even there to defend herself????!!!!! will never, repeat, never!!!!! go back!!!!!!!!!!!!!!!!!!!