We had two gaming computers built for Christmas and San Jose Computer and phone did an amazing job…read more The computers look and run far better than we could have expected.

FANTASTIC! I cannot say enough great things about this place/owner/work. I basically walked out…read morewith a brand new phone in about an hour--fixed screen/new battery/charging port, have had ZERO issues now. Amazing customer service, very reasonable prices, fair quotes, efficient and polished craftsmanship. I will be back (hopefully, not soon haha) but with all broken devices in the future.

The overall store is generally well stocked. If they say they have it available at the location…read moreonline, what's in store usually aligns. The Geek Squad team are the hardest working technicians! Their queue is nonstop so make sure you set an appointment before coming into that line.

Perhaps the showcase store for indifference and poor customer service. Went in to purchase a…read morecellphone that was on sale. None of the four sales associates seemed interested in helping. Two of them said they didn't think they had the phone in stock. I insisted the web site said there were 3 in stock. Finally had someone get the phone then refused to honor the sales price on the website. Told them to forget it and walked out. Will never shop there again.

Contacted on Monday and came out on Tuesday morning to fix our LG dryer. Professional snd friendly…read more There is a $105 diagnosis fee which is applied to repair. certified LG repair facility. Showed up before time given and diagnosed issue quickly.

WHAT AN AMAZING COMPANY!!! GREAT CUSTOMER SERVICE AND CARING EMPLOYEES!!!…read more I purchased a big-screen outside TV thru Amazon with Assurian Protection & long black line appeared in middle of screen in a little over a year. Claim was placed with this company & Mindy jumped on immediately. She followed thru each day with what, when & where they were setting up & rep that came out was wonderful. Very detailed in explaining every step in diagnostics to my husband & myself. She stayed on top of everything with Assurion & was so great in explaining steps they were resolving to get problem fixed or proper feedback expedited to Assurion, which is sometimes a nightmare dealing with the Philippines. In any event, our $3200 purchase couldn't be repaired, but we are happy that we had a company with individuals that cared about Customer Care...that's why we always get Protection Plans on all appliances, large home purchase items. Hope this review is helpful to anyone that needs an awesome Electronic or Appliance issue. We would give them 10 stars if we could!!!.. Deb & Dennis Strickland Jacksonville FL

I live in Orlando but come to Jacksonville every couple of months to visit my sister and nieces. My…read morebrother-in-law is big into RC cars and has a talent for pushing them to their limits--and breaking them in the process. During one of my visits, I offered to help with repairs and ended up finding this shop. From day one, the staff has been incredibly friendly, knowledgeable, and genuinely helpful. What stands out most is that they never make you feel inexperienced for asking questions. Instead, they take the time to explain how things work, walk you through repairs, and teach you in a way that's easy to understand and encouraging. On my latest visit, I purchased another RC car (which I'm sure my brother-in-law will eventually destroy), along with a new battery. Andy went above and beyond--he found a Traxxas sale and made sure I got the discounted price, helped me figure out a better repair approach, coached me through the process, and even lent me tools and some thread locker to get the job done right. Customer service like that is rare these days. Andy is a stand-up guy, and the entire team has earned my trust and business. This is absolutely a shop I'll continue coming back to every time I'm in Jacksonville

Great selection, nice people, great prices. The owner and staff are always willing to help, and…read morethey treat you right.

This is one amazing pawn store! The prices are absolutely unbelievable! It is definitely worth your…read morewhile to drive out and visit them if you're in the market for something in particular. You will more than likely find what you're looking for and be amazed at how much you'll save. The staff are first rate- knowledgeable, friendly, and committed to service. I believe this may be my best find since moving to Fleming Island.

I've been coming here for years. Have never had an issue. Today I tried to sell a practically brand…read morenew pair of Nike's and a few half way decent purses to get some grocery cash for things I have laying around. I have seen them sell name brand shoes and purses for a while now. And I was not looking for much, just whatever I could get. They told me to try Plato's closest because they purchase shoes and purses. I went to them out of loyalty and comfort. Knowing I would be treated fairly. But as I was being denied a few dollars while standing next to shoes in much worse shape and worth less than mine that they had up for sale, my ego got admittedly a bit bruised. Like my stuff was not good enough to sell next to the crap they already have up for sale. I have pawned things, sold things and bought things from this location ample times over the last 5 years. But after that today I will not be a customer here any longer. Not necessarily because they wouldn't buy my stuff, but rather the manner in which I was disregarded was not right. Some of the staff here is genuinely kind and knowledgeable, but the current management is just toxic. End of my rant.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

BEWARE!! They installed the wrong screen on my phone that didn't fit. The screen then cracked…read moreagain and when I brought it back they wanted me to pay for the replacement. The customer service is the worst I have ever seen. VERY RUDE

Lisa and Robert are very helpful. They took care of two of…read moreour older computers. Found what we needed for games. Answered all of our questions. They are very knowledgeable. We would highly recommend them to you.

Bought a great computer, clean as a whistle and runs fast! No complaints! Months later, if not…read moremaybe even a year, I had an issue I couldn't figure out, called and he was able to tell me how solve the problem instantly! I was so happy! Will definitely be using this company for any future computer needs I ever have! - Kira :o)