I have only dealt with this company over the phone. It took a long time before they even answered. By this, I mean I have tried to contact them a number of times over the last 2 years and it wasn't until recently that I actually talked to them on the phone. I wish they hadn't answered. I found the people at Selly Oak Garage to be quite rude and condescending. They refused to even begin to accept what I was saying about the problem with my car. I have been around cars and motorcycles for many years. Even after I explained what was happening, how it was determined and other information that would not be known immediately, which should give good idea I know what I am talking about, they treated me as though I didn't know anything. They were even quite condescending of other repair shops in the area. I would not recommend them to anyone, even as a last resort. read more