I'd like to acknowledge two outstanding caregivers from BrightStar who help care for my dad, who…read morehas Alzheimer's. Ashley is a newer caregiver for my dad and she has been wonderful. She is professional, helps him feel comfortable, and is able to get him to follow instructions. She makes a consistent effort to feed, clean, and exercise with him, and includes both mental and physical activities. She is self‑motivated, hardworking, and needs only minimal guidance to meet our needs. She is truly an asset to BrightStar. Our other regular caregiver is Honesty, and we are very happy with her as well. She has worked hard to gain my dad's trust, which makes it much easier for her to help him. She is great with all aspects of the job: she cleans, cooks, does laundry, and communicates well. We've seen her improve over time, and both my wife, Kathleen Sloan, and I are very satisfied with her service. We hope to have her as a regular caregiver in the future.

Although BrightStar Care and my family had a very bumping road with Bright Star with staffing for…read moreabout 6 months due to lack of coverage, late arrivals or late cancellations on their part as well as a few untrained staff members. I am reviews on my father's caregivers: Honesty Pugh works 1-2 shifts a week since Feb 2026. While she's young, she is very mature for her age and listens to feedback. She has gained the trust of my father. She has a special way about her that is calming. She's able to get him to walk and or sit outside to enjoy the beautiful weather. She has learned his "tells" so it makes it easier for her. She cleans his room, fills his drink tumblers and ensures he eats. She's never afraid to ask questions. Crystal Antonio-Vega is another caregiver working 2 shifts a week. She too started this past spring. She was amazing from the minute she walked in the door. She gets to work until its done. She is so conscientious and diligent with cleaning his room, laundry, having him exercise, and making sure he has good hygene. She also does an excellent job of keeping him engaged during the day so he will sleep better. Ayrianna Doughtry's demeanor is calm, pleasant, and caring. She takes great care of my father, She is very amenable and flexible. Thank you Ayrianna Doughty.

Clearly, the previous reviewer has had limited, if any, insight re: the positive or negative care…read moredelivered in the facility. I have had a 34+ year career as an R.N. in multiple settings, including rehab/nsg. settings like Wright's. I routinely was responsible medication administration for sixty residents (and 1 time 120!) . The nurse/resident ratio here is less than half of the norm and consequently are able to see changes in residents and intervene before the small issues become big. As far as the "slacker staff" not being 'properly supervised', it's actually the opposite...PLUS, there is a 'Resident's Council ' in place and residents are free to voice any concerns related to their care with the assurance of both confidentiality AND follow up! In the 20-30 facilities I have experienced, this was either 'lip service' or non-existent. I won't address 'discouraging visitors' 5 star

Not a great place. The staff is rude and treats the residents bad. I heard that one staff member…read moreflipped off a resident. Who does that?? They are good with pretending all is perfect but beware. They don't like to be challenged.

I was recently a patient at Freedom Sqaure and my stay there was wonderful The staff were…read moregreat.The nurses,aids ,and therapy helped me so much.I had a speedy recovery due to everyone,acually did not want to leave.

I can only speak to the experience of my grandpa in there, but he says the nurses are tough (in a…read moregood way) and staff is very friendly. During COVID-19 he tested negative despite some staff and residents testing positive - this tells me they contained the spread. They were good about giving us updates as well. When we visited (before the pandemic) they helped us get him ready to go out to eat and regularly took him to his appointments on their bus.

There are old and sorry reviews of this residence to which I do not subscribe. The facility is…read morebeautiful, the food is hearty and good, and the apartments are practical and efficient. But most of all, the staff has been at the facility many years and know how to make residents fully engaged and happy. In fact, it appears to be their goal. This is my first year in an apartment and my reviews will only get better as I put down my book and expand my interests. For now, it's a restful break from maintaining a big house in Maryland. I look forward to exploring the many options for exercise, fellowship, and relaxing.

I moved my mother in Lake Seminole Square ALF. They are wonderful to my mother. The place is…read moreextremely clean. The Nurses and Aids are wonderful to my mother. I see them take wonderful care of the other ALF residents. The staff when you walk in the door are pleasant and nice. Over all the place is great! Highly recommend.

The durable medical equipment group is absolutely terrible. They sit on the doctor's orders until…read moreyou call them. A few weeks ago it took three phone calls to get the equipment. It has been 12 days since another DME was placed by my doctor. I had to call them to see what's going on. It had arrived at their site but has not been delivered to me

Worst home care company there is. Do NOT use them. They don't communicate at all about appointment…read morevisit times. When you call them, you go in circles and still cannot get your appt times. They miss appointments, they lie. If you enjoy endless frustration and incompetence, baycare home are is the company for you. Otherwise, run! Run! Literally anywhere else for homecare. If you think this is a negative review, you're right! The only reason I gave 1 star, is because Yelp doesn't have the option for 0 stars. But don't take my word, do your own research. Look at their ratings, here on Yelp, Google, etc... It's all the same. 1-2 stars overall. They earned it! Every visit was a different nurse. They think it's acceptable to tell patients the time of their visit via phone call at 9pm the night before. We got one nurse that didn't know how to use the equipment, another who didn't bother to read the patients history and thus didn't seem to know why the patient was getting home care, and another that smelled like she just smoked a carton of Marlboros before coming into my home and leaving a stench that last for a half hour after she left. It was so bad even my dog was sneezing. A final note to baycare homecare.. Don't send me some stupid survey acting like you care. If You give a damn about your abomination of a service, speak to me. Leave a phone number of someone in charge. I'll call it.

Lab work. Every time I go, and I have been at Bardmoor for over 25 years, I get prompt courteous…read moreservice. The lab and imaging centers are very efficient and timely. Copies of records are easily obtainable.

Excellent Care at Bardmoor BayCare HealthHub…read more Since July 2023 I have received excellent care at the BayCare HealthHub - Bardmoor in their Medical Imaging, Laboratory, and Emergency Departments. It all exceeds my expectations. Without exception, the doctors, nurses, technicians and support staff have been thoroughly skilled, kind, caring and efficient. I could not imagine better care. They all deserrve TEN stars. They patiently answer all my questions and explain everything in terms I understand. They provide timely test results to both me and my primary health care provider. It is easy to make appointments and I have never had to spend more than ten minutes in a waiting room. The entire facility is immaculate and very well maintained. I was surprised to learn that it is approximately 17 years old. It looks brand new. Added amenities are the Deli and Gift Shop. Delicious food and coffee, lovely unique gifts, all at reasonable prices. Also plenty of free parking. I am grateful that I live near such a fine hospital and plan never to go anywhere else unless referred by BayCare HealthHub - Bardmoor.