Just drove in traffic to my 8am appointment to have it…read morecancelled on me when I got there (no call). I get that it happens but according to the receptionist the provider called in earlier and I was her first appt so I should have gotten some notice The receptionist wanted me to drive another 30mins away so I could be seen today. I explained that I didn't have more time to accommodate this and then she was openly hostile and started to chastise me that she was just trying to explain my options. I guess I was supposed to only provide yes/no responses. No apology just a bunch of disorganization, hostility, and disregard for basic curtesy and professionalism.

Don't use them unless you have plenty of time to wait for paperwork. My wc case on hold can't close…read morebecause I'm waiting on a letter 12/22/24 I just sit here in amazement, the letter I need was sent to the adjuster and nobody else, even though it's my health report and I requested a copy, OH IT GETS BETTER- the adjuster is out until December 2

I watched and waited quite a while for my appointment as I saw an older gentleman with a cane walk…read moreslowly to check in. The office staff was unsympathetic , unhelpful and cold to this humble and gracious man. He was told he had to pre check in on his phone and apply codes etc in order to update their systems. He was very perplexed and was horrified about not knowing what to do. It upset me tremendously watching the 2 girls on the left treating him as if he should be able to handle the tasks without any dignity. We will all be old some day and staff should learn BASIC manners in handling clients.

Recovering now from a full meniscus repair. I honestly cannot imagine having any other surgeon. Dr…read more workman explained everything very clear, he answered all my questions but most of all he knew how incredibly scared I was prior to surgery and the day of he made me feel so comforted. I can't believe I see some negative reviews. His reputation speaks for itself. He's proud of his work as he should be. I'd give him 10 stars if I could

I've been to many podiatrists over the years. Dr. Megan Hom of Bay Area Foot Care is the absolute…read morebest. I had a foot injury that a previous podiatrist couldn't figure out despite multiple visits. Dr. Hom diagnosed it in minutes and made some tweaks to my orthotic that brought immediate relief. Just one visit! She is a very clear communicator who comes up with practical, non-invasive solutions whenever possible. And the staff at her office have been great too.

Erica Benson DPM (podiatrist) has been providing my wife and me with excellent diabetic foot care…read more Recently my wife needed urgent foot care and her office made a next day appointment. I would recommend her care to any feet in need.

I was seen by Dr. Hall at the Pinole location for a partial nail removal. I had an infected ingrown…read moretoenail and he was very nice. He even told me stories as a distraction from the procedure. I would definitely come see Dr. Hall again and recommend others to see him.

After experiencing plantar fasciitis for a few months and not making satisfactory progress with…read morerest, stretching, strengthening, and physical therapy, I found Precision Sports when looking for someone to perform the Graston Technique on my ailing foot. Graston is a procedure of very deep soft tissue work. I had a long-planned vacation about 10 weeks out and was desperate to be ready for a lot of planned hiking. On my first appointment I could not walk down the street without significant pain and discomfort. Plantar fasciitis often takes months to get rid of, so I was prepared to make multiple visits. I was a bit skeptical regarding whether the Graston procedure would help me, but I was desperate to get ready for vacation. At my first visit with Dr Banks, he said they see lots of people with plantar fasciitis and have a very good success rate, so I was cautiously optimistic. I did a series of eight visits which consisted of the Graston technique followed up by a Laser treatment of the foot. I started to feel progress was being made and continued with eight more visits. At the end the pain was almost totally gone, and I was doing significant walking. I then went on vacation where I was able to walk up to 10 miles in a day. Over the course of my visits, I saw both Dr Banks and Dr Matock, who were both great. I would recommend giving Precision Sports a try.

I found Precision Sports on Yelp, and because they had excellent ratings I decided to give it a…read moreshot. I was in desperate need of a good chiropractor and had no other recommendations. I am so happy I found them! Dr. Matock is awesome, he is very friendly and fun, while listening diligently to what you need and how he can help. The staff are also so welcoming, kind and helpful. 10/10 recommend!

I cannot thank Dr. Selina Shah enough for the incredible care she has provided to my mother. My mom…read morehas suffered from chronic knee pain for decades, and we had almost given up hope of her ever finding relief. We came to Dr. Shah for Hyaluronic Acid injections, and the results exceeded our wildest expectations. After decades of dealing with pain in both knees, my mom is finally pain-free. Dr. Shah was not only highly skilled and professional but also incredibly compassionate. She took the time to explain the procedure and made sure my mom was comfortable throughout. The difference is night and day--my mom is now walking without pain for the first time in many years. If you are looking for an doctor who truly cares and delivers results, look no further than Dr. Shah. I also want to extend a huge thank you to Michael, Hazel and the entire staff for being so warm, welcoming, and efficient during our visits. From the front desk to the medical assistants, the entire team made my mom feel comfortable and cared for from the moment we walked in.

I remain jealous of others who got the 5-star treatment. Did I just see her on a bad day? I really…read morereally wanted to try regenerative medicine. I tend to get a lot of orthopedic injuries. I'd love to try it for my frozen shoulder, my torn hip labrum, etc. I was also deeply interested in diagnostic ultrasound. Hopefully I can find another provider in the area.

I started going to Mt. Diablo Sport and Spine because I've been ramping up my CrossFit training and…read morewanted to improve my overhead strength and mobility, which had always been a weak point despite trying things like massage and random tips online without much consistency or progress. Dr. Mike helped me pinpoint exactly what was limiting me and built a simple, targeted plan that actually fit into my existing training, and now overhead work no longer feels tight or painful--I'm moving better, feeling stronger, and even PR'd my jerk by 20 lbs thanks to a much better receiving position. He's also been great at helping me manage smaller issues along the way and really listens, making adjustments that work for my goals; working with him feels like having a real coach and medical expert in my corner, and I'd recommend him to anyone--athlete or not--who wants to fix the root cause instead of just chasing symptoms.

I injured my shoulder during a high-rep toes-to-bar workout and initially thought it was just a…read morepulled muscle. I rested, scaled back, and even tried a few massages, but after a month with no improvement, I knew I needed something more. I decided to give Dr. Mike a shot since he's part of our CrossFit community and has a great reputation at the gym. Being a former coach, he truly understands the movements we do and the intensity we train at. That made a huge difference. I also shared that I'm a busy mom and don't have a lot of extra time for long rehab routines, and he completely got it. He gave me simple, effective exercises I could realistically stick to, while actively working on rehabbing my shoulder. What I appreciated most is that he didn't just tell me to stop or "take it easy." He understood my goals and helped me keep moving forward safely without feeling like I was losing progress. Now my shoulder is completely healed. At my worst, I couldn't even lift my arm to shoulder height--now I'm back to doing everything in CrossFit, and honestly feel stronger than before. He didn't just fix the injury--he helped me build a better foundation so I can avoid this happening again. Highly recommend!

Services have drastically gone down in terms of responsiveness and patient care. 2 month old…read moreElectronic messages are not acknowledged and ignored despite repeated follow-ups by phone and face-to-face visits. When queried by phone, staff who takes messages have no clue on why my electronic messages are not responded to. When I asked the provider (finally an appointment just to ask when I can get the requested item which is already 3 months in process), I could not get a turnaround time. John muir concord used to be a stellar medical care clinic but not sure why quality and customer care went downhill.

Two incidents with the office staff here…read more 1. I requested a lab test order. Staff calls and tell me it was placed. I go onto my chart to verify. Not there. Emailed follow up. No response. Site says allow 48 hours for response. What are the staff doing for 2 days that nobody is monitoring these emails? Are they so busy that literally every minute that they are in the office that they can't monitor these in a timely manner. Business response time should be 2 hours. How about a level of service here? 2. Several months ago, requested a prescription refill. Called and emailed the office. They tell me they can't call the order in, the doctor has to write the prescription out, I will have to give them 48 hours. It's Friday and I need the meds for the weekend. You want me to wait til Monday? I asked her. She said yes. The doctor can't call in the order? No she says. Why not? I ask, he called in the order last time. Are you really there to serve the patients?