I called Semper Fi due to not having any water. I spoke to the oowner Joby, who stated, "I will have someone over your house by the afternoon, after finishing up at someone else's house". By 1230 his truck was pulling in my driveway. He sent over his finest two men. They got straight to work and diagnosed my problem. It turned out to be both my water pump and pressure tank that had a hole in it. The two were very professional and again went straight to work and got everything changed out for me right away. Thank you Joby and crew for an incredible job. Would definitely recommend them. read more

This company did my Aunt's new grinder pump and the owner found out my Aunt had cancer and dropped the price to practically nothing but cost. Respect. I believe the employees name was Jason. True Story!!! read more

Semper fi Pump Services did absolutely phenomenal work for us. They were on schedule, polite, very informative and very professional. I've had work done by two other companies and they absolutely pale in comparison in quality of work and quality of pump. They might not be the absolute cheapest, but when you want a grinder, trust me, you don't want that, you want quality. You want Semper Fi Pump Services. We needed a whole new pump installed in a different configuration. The pump they brought wasn't refurbished, it was a brand new pump. They have exceeded our expectations. Thank you again! read more

We had our well pump replaced and the guys who replaced it hooked it up and then came in and tested all the faucets. Well suffice it to say the water ran dark and muddy, clogging all of them and our water treatment system. They never purged the system before hooking back up to the house causing us to have little to no water pressure due to the clogged fixtures. We had to call a plumber out more than once to clear things up and install a sediment filter. Before the plumber came out the second time the water starting coming out muddy AGAIN. When i called to complain to Semper Fi they told me their guys were supposed to tell me that we needed to purge the system ourselves before running the water in the house. They did not. I asked why after my plumber had come and cleared the system the water would be coming out muddy again. They told me it was because of the heavy rains we just had and there was nothing they can do about it. (This is a load of BS, just because we get heavy rain doesn't mean we would get dirty muddy water and clog the system again) These problems lasted to two weeks and three separate times we had to have our plumber out. They also left the old wiring they replaced on our lawn. I would NOT recommend Semper Fi to anyone ever! They should be ashamed for using SEMPER FI as their name. read more

We bought a house that had a well water filter that had not been changed in 3 1/2 years. Magnus arrived promptly, was able to loosen the stuck filter bowl and set the system right. He also took the time to answer all our questions about our well system. I'd recommend Semper Fi for any well support and maintenance needs. read more

Semper Fi abandoned our job, taking the grinder pump which he had installed himself, only months earlier, never to return. I have had to file complaints with the authorities. Please beware. read more

I called Semper Fi due to my sump pump not working. This company installed the original 9 years ago when the house was built. The technician told me it was a cheap pump "probably bought from Lowes" (again they installed it). Since the pump was not working, a good amount of water needed to be drained. The pump was running continuously with a heavy pounding sound. Unable to take the sound much longer and researched if the pump should be making such noise, I reached out to Semper Fi again if a technician could come out and take a look. I sent a video of the pump making the sound to the owner (Joby) and he replied "There's nothing we can do about it-you're just going to have to live with it." I called a reputable company to install another new pump and they informed me that the flap was stuck open so It could not work and the pump was rusted (see photo). A new pump that costs $985 should last longer than 3 months. read more

Semper Fi Pump Services - Pump purchased and installed on March 15th and replaced June 20th due to rust and not working. - Plumbing Near Me

When you have no water and your pump needs replaced you call Joby. He was very responsive, professional, amazing customer service and with getting an additional truck out since our pump is so far down. Joby and team were fantastic. They came when they said and provided great service. Do not hesitate to call. Amy, East Stroudsburg, PA read more

Called and explained our issue on Friday. It wasn't an emergency so the crew came on Monday. They arrived as scheduled and promptly diagnosed the problem. Whey explained everything as they were working and completed the job within about an hour. We were told that we needed a new well pump but thankfully that was not the case, Thankfully. read more

My wife called me at work Wednesday morning, no water! I went home checked all the breakers and found a tripped reset switch, I reset it and the water was back on. I called Semper Fi and talked to Joby first who sent out a young kid named john, he ran a few tests on the pump with a multimeter and them called me from my wife's phone telling me that the pump was only registering half the ohms it should be, and was failing. this was an immediate red flag cause it would read higher than normal if it was going bad. They called my.landlord and discussed replacing it and started to try to pull the pump but it's 710 feet deep and don't have a big enough hoist. They said they would be back first thing Thursday morning. I got a call Wednesday evening from Robert, told me they weren't going to be back first thing morning because they had two other customers with no water and we had water at the moment. I asked Robert if we were going to be okay to take showers and do laundry and stuff and he explained to me that the pump was pulling normal amperage. So now John told me it was failing, they were about to replace it which was going to cost somewhere around $1,800, but they're telling me it should be okay. Well I got home to find the electrical box on the well pump head completely exposed with 220-volt wire sticking out for either my kids or dogs to be electrocuted by. I went down to the basement and found another electrical panel that had been opened for the pump tech box and there was electrical wires exposed there as well. They knocked the well troll tank off the cinder blocks and left a leaning against the wall to damage the pipes, and they didn't close the gate valve tightly on the bottom of the well tank leaving a giant puddle in my basement! So after seeing the condition my house was left in and being overly concerned with two different stories now about the condition of my well pump I called the owner and explained We did not want him back on the property due to the condition the guys left my property in. I called another well pump company that was highly recommended by a few people in the neighborhood and they came out were very professional tested my well pump explain to me all the numbers that they were reading, showed it to me in the manual and explained that there was nothing wrong with my well pump, that it's most likely the capacitors in my box were just going bad and if it continues to trip that I should just have them replaced the box for a very minimal cost. these fine fellas didn't even charge me for a service call and they put back together the mess that semper Fi left, rewired the box outside and rewired the box inside making it safe for my family. I tried to text Joby after I got home later Thursday night because they do communicate by text and he must not have realized who I was because he asked who I was and after I told him there was no more communication. Be careful folks, they were about to perform approximately a $2,000 job that didn't need to be done. I wish this wasn't the review I would have to leave but this was my experience. read more

We called Semper Fi this morning and they were here early this afternoon. Were wonderful!! Friendly, professional and we are extremely happy and grateful for the wonderful job they did! read more

My mother called and these people showed up. He claimed there was a broken pipe in the septic hill and bad pump. He" fixed" the problem, collected his $2500+ and never returned to clean up his mess he created. Fast forward to a couple years later, septic backed up again and had a reputable pump service come to clean it out and inspect the system and find out semper fi replaced the 220 volt pump with a 110 volt pump. Also bypassed the septic alarm so his shotty work went undetected until tank was full years later. I wouldn't trust this guy to bag my groceries at the checkout. Very unprofessional and no excuse to take advantage of an elder woman who trusted he was a professional. read more

Charged us for a brand new grinder pump - pump went bad after 1 month . Found old pump was from 2017 and likely used. Did not provide us with warranty info or bill of sale. When confronted about this he was extremely rude, hostile and degrading to me as a woman. Would NEVER ever recommend this company to anyone. Did work for us prior and thought we could trust him, stay far far away from this guy. read more

I cannot say enough good things about this company. The 2 gentlemen who came to my home for a pump replacement were courteous and professional. Explained everything they did and why. Called mid mornin and by early afternoon I had running water! read more

Rob and Shawn came to our house for an emergency call due to our grinder pump failing, they were prompt professional and knowledgeable! We would definitely recommend them and keep them in our contacts for future work! read more

In these days and times it's very rare that you can find a business that stands by what they say. Semper Fi plumbing is one of them. They actually care about what they do and service. Frankly, I wasn't sure whether or not they would come and do what was promised. But the owner Mr. Poters came to my mothers house did the job and explain everything to us simply. This was one of the rarest times that an owner would actually come and service the equipment. I was impressed and amazed how long it took for him to fix the problem. Plus his prices are very reasonable. You can actually use his service and still have money in the bank. All in all the family and I were very pleased. Semper Fi came through like the Marines they are: hu rah!! read more

We called Semper Fi after seeing great Goggle reviews. My boyfriend, being a Marine himself, thought this company would be a good bet. Called on a Thursday and they came out and replaced a pressure switch and said they would be back out Friday morning to check the pump. My boyfriend took off work Friday. After many phone calls to them, they finally showed up at 4pm. The two young men who came out obviously didn't have much experience, did a quick pressure test on the well and wouldn't or couldn't answer any of our questions. They assured us their boss, Jobi, would call us Saturday to discuss things further. Never heard from him. I would not recommend this company, as I feel the workers didn't know how to troubleshoot and only wanted to dig up the front yard without knowing what the real issue was. read more

Had a pump die and these folks promptly diagnosed the problem and replaced the pimp before there were any issues with backups of gray water in our house! Would highly recommend them, regardless of the negative reviews here. They r a veteran owned business and treated me with fellow veteran respect. read more

Honest, fair, reliable and quick. Had a well pump problem on Friday afternoon, unfortunately due to heavy equipment needs nothing could be done until Monday morning, but he was there first thing, and finished by early Monday afternoon. Priced fair for what I thought was a BIG job. While I hope I never need his services again, he will definitely be the one to call if I do!! read more

Horrible,disrespectful person I've spoke to.I bet this person should learn how to treat customers well. Calling someone a "shit" is a no no no. Act like a professional so your business will grow and foster. read more

Horrible company to deal with. Took forever to call back and was a no show for appt. When Jovy guy finally shows he curses and rants on his cell , wore muddy boots on my rug and said job was too small for him. read more

This company is a joke and shady as can be. Had an issue with water pressure fluctuating in the house and my wife was told we need a new well pump, wiring and sanitary seal and cap. She gets an estimate that it will be about $2,200+ , I call my friend over who is a plumber for advice and he replaces a pressure switch ($27) in 20 minutes and problem solved. Semper Fi ?? Not even close , thanks for trying to stick it to me. Creeps read more

Amazing customer service, amazing work, and reasonable prices. Had an issue late at night where Cody came and assessed and the following day Rob came and fixed the problem. First company that didn't make us feel like idiots and explained everything. Thank you Rob and Cody! read more

Horrible. First, it took over three weeks of promised service before they showed up to fix a pitless in my well. Quoted me $1K, but charged me $1400 because their excavator broke a tooth. The technician told me that the new water system I just had installed was wrong for my water, which he claimed had a high iron content (he DID NOT test my water before making this claim). Water testing indicates my water has a high acid content, but minimal to no iron at all. When he left, he bypassed the filtration system in my basement, causing dirty, unfiltered water to pass through all the lines in my house. My licensed plumber needed to blow out all the lines, replace my kitchen faucet, and three bathroom faucets, and replace water lines to my washer and dishwasher due to the dirt, stones, and wood debris the Semper Fi technician allowed to enter my water line from the well when he replaced the pitless (by the way, Google a pitless - they cost around $100.00 at Lowes). The manager of the company called my husband and was nasty, telling him the water system we had installed was wrong and that to call him when we needed to replace it with it one he sells because he wants the job. So, aside from the $1400.00 I paid Semper Fi, and the additional $1100.00 in damage my plumber had to fix, I am very unhappy wouldn't recommend this company to anyone. read more

grinder pump alarm was going off they showed up and right away wanted to put new floats in even though tank was empty they couldnt get the alarm to reset and said they would come back to reset it and that all was working good ..now my tank is overflowing into my yard they and the never came back so my alarm is still going....and not even a follow up call read more

Two years ago I needed a new well pump and called Semper Fi and at that time was happy with the service that was provided. Last month, I had no water and thinking it was the well pump that is guaranteed for 5 years,I was not home at the time and my son acting on my behalf called Semper Fi. The owner himself Joby came out and supposedly fixed the problem being a broken wire. Took approx. an hour and charged me $ 325.00. This past Friday night, no water again and being that it had just been fixed, I placed a call to Semper Fi at 8:06 pm, left a message that there was no water. I have a disabled husband who needed the bathroom, 4 dogs and a 1 year old Granddaughter. I received a callback at 8:15 from Rob who said he was over 40 miles out and wouldn't be able to get to me till Saturday, but would call me first thing in the morning. 8:00 Saturday morning, not hearing anything yet, I called and left a message. 8:38 I called again and left another message asking for a callback. 9:02 Rob called back and asked some questions concerning the well that myself and my son answered, giving him an idea of what the problem was as there was power from the house to the pump indicating it wasn't the pump. Rob said he would have wire that was needed and put me ahead of 4 other people and would be there soon. At 10:34 Rob calls back and doesn't have the wire needed on his truck, trying to reach Cody in Stbg on a call and if he has the wire, he will come or if not then Rob will have to go get it from him and come, but in the mean time Rob was going on another job. So my son who does not do this kind of job for a living said, we're done, I'll do it myself! So he went to Nazareth and got the wiring needed as he knew it had to be a broken wire again.... So my son and I pulled by hand the 120 foot pipe out of the well casing and drug it across the backyard. At 11:30 Cody shows up and my son had not returned yet with the supplies needed said nicely we would take care of it and wasn't going to take it out on him but that his boss and owner, Joby needed to call and talk to us about the shoddy job he did the prior month. We have yet to hear from Joby! We found 2 broken wires, and 4 places where the wires were spliced together. Only 2 couplings were used on 120 feet of the well hose. No wonder, there were so many broken wires. Shoddy work at best!!!!!! My supplies to fix this job was over $200.00 and I want my $325.00 I paid for services last month refunded to me. I now know the job was done right!!!!!!!!!!!!! read more