I just want to say what amazing service we received today from this company. We called at 9:30 am…read moreand Ronnie and Kyle arrived at noon. We are a new customer and did not have heat. These wonderful men told us exactly what we needed to fix our situation. I cannot say enough about the wonderful customer service, the professionalism and general wonderful personalities of the people of this company. I would recommend RJ Groner to anyone that will listen. Thank you for such a blessing

Stay Away !!! Installed my Mitsubishi Split System that…read moreworked for 1 season only. I Spent almost 10,000. Adding insult to injury they charge 79.00 which they waived to send a tech out to tell me what I already knew a leak in the system? They then want to change me 500.00 to find the leak. Then charge me to fix the leak at what cost?????????????????? Learn from my costly mistake RUN I have had no Heat or Ac since season 1. WTF Tired of being scamed!!!!!!

Very fair pricing, knowledgeable plumber. Same plumber that came to quote, did the work…read more We had some leaking copper drain/waste/vent lines connected to a cast iron pipe leading to septic. I actually wanted to do the job myself but it was pretty involved. It would have taken me about 8 hours to fix. It was done professionally in just less than 4 hours. Awesome company to work with! Will recommend highly.

We recently had a furnace and water heater installed by Edwin Stipe and, based on this…read moreinstallation, I would never recommend them to anyone. Here's the story: Several years ago, Edwin Stipe replaced our A/C. We were happy with the install, and happy with the technicians who have been inspecting the unit as part of the service plan. This is why we chose Edwin Stipe for the furnace and water heater install. Tim Fleischood of Edwin Stipe came to our house and made recommendations for the work. It sounded reasonable, and based on past work, we went ahead with the job. One of the problems I had with the old furnace was the filter was located inside the furnace and it was always collapsing. Tim said no one installed the filter in the furnace anymore, and promised it would be on the outside in the ductwork. Installation day came. The workers were friendly and respectful of our property, donning booties to keep the floor clean as the brought equipment and tools in and out of the house. This is where the positives end. When the installation was complete, I discovered the filter was installed inside the furnace, just like Tim said it would NOT be. The workers said it would be OK and the filter would not collapse. I grudgingly said OK, and they left. When they left, they said someone would contact me for the permit inspections. The A/C was running and after a couple of hours I decided to check out the filter. I had to remove 4 or 5 sheet metal screws to access the filter (ridiculous!) and the filter was indeed collapsing. Looking at the installation, I noticed, among other things, the gas to the furnace was off. WTH? Clearly the furnace was never tested, and no one said anything about returning any time to turn on the gas or testing the furnace! There were also massive air leaks in the duct work where they had installed a transition piece for the new furnace. I contacted Tim, explained my frustration, and he said they would return. The same tech who did the installation returned (I hope he never returns again). He told me (believe it or not), it doesn't matter if there are air leaks because its in the house. What?? He had absolutely no answer as to why the gas was left off and asked if I wanted the furnace tested. Uh, yeah! The tech turned on the gas and ran the furnace for about 30 seconds. He cut a very jagged hole in the side of the ductwork, mutilated a filter because it didn't fit, and cut a piece of exhaust flue in half, straightened it out, and screwed it over the filter. I was livid! It was the worst hack job I've ever seen. I contacted Tim (yet again) and sent him a picture of what was done. He promised that someone would come out fix everything. A few days later, another installation team came out and installed a proper filter holder. They left and I thought all was good. After a month and a half, I contacted Edwin Stipe to ask if a permit was applied for, because no one had contacted me for an inspection. They said they had mailed the permit information to me and I would have to contact the township for the inspection. OK, but it would have been nice if they had told me that in the beginning! Well, today were the inspections, one for electrical, one for mechanical. The electrical inspector noted that the top of the 2 foot conduit was not supported and it should be. He said it was sloppy work and he would talk to the installer. He didn't fail it, since I said I'd support the conduit. The mechanical inspector noted that the exhaust for the water heater should have a minimum of 3 screws equally spaced at each exhaust joint. Of four joints, only one had enough screws holding it together. He gave me the option of him failing the inspection or I could add screws. I promised to add screws. As much as I would have wanted Edwin Stipe to return and complete the job to the point it could pass inspection, I really didn't want to schedule them to come out yet another time, and have to reschedule the inspection. Plus, I'm not really sure they would have done it correctly. So, zero communication, three visits to complete the installation, sloppy work, and an installation I had to complete in order to pass inspection. Would I recommend Edwin Stipe? Certainly not!

The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

Chris and his team are the real deal. Was able to revive my water heater within 24 hours of placing…read morethe call. Replaced the element and cleaned out a ridiculous amount of sediment from the fantastic water supply we have here in Whitehall (see pic). Blue & Gray saves the day!

Chris of Blue and Gray Total Home Services and his team provide excellent service. They installed…read morea new furnace and fixed a complicated power vent system for me. They also left a spotless work area when they finished. Chris really cares about his customers and goes the extra mile to make sure his customers have what they need. You can't beat this company for service. I wouldn't use anyone else.

Charlie was great. My AC was leaking, gave him a call and he was here in less than 30 minutes…read more Pricing was reasonable and he did a thorough check. Definitely recommend!

We had a mini split system with 5 wall units and a boiler heating system that needed a bit more…read morethan routine maintenance. We have an older home and finding a technician who has knowledge and experience with both kinds of systems at a good price can be hard, but Legacy came through. Charlie was prompt when scheduling a time to service both systems and made it a very easy choice to go with them. He explained exactly what was done and what still needed to be done very clearly and was very accomodating. Both heating systems are working much better now and I would recommend Charlie to anyone in our area of NJ.

Showed up for emergency service ~$200 just to walk in the door. For one single 90deg 1/2" elbow…read morereplacement we were quoted over $1000 total, we declined service and were still forced to pay the $200 for showing up. Guy was out of here in under 10min.... $200 wasted. Won't ever call this company again, won't recommend, and definitely deserves one star on every review platform. Local plumber came and charged us $175 for everything and replaced 4 elbows to make it a proper repair.

Their immediate response. Their info and that they will send me quotes. Hopefully, they have good…read moreratings for me to check.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again