I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

The Key has been wonderful for taking care of my elderly father. their communication has been…read moreperfect with family members. they nurses that take care of him are loving and kind and even sing songs with him. can't recommend them enough! Julia Blair Griggs

Our Mother absolutely loved her night care assistant and so…read moredid we. We had peace of mind knowing that our Mother was so well taken care of. We learned at 1:00 p.m. that we needed care for our Mother that same night. We called Home Care Assist at 1:00 and they met with us at 3:00 the same day. They were able to have a night care giver that same night. After that, our Mother had the same care giver every night, Monday through Friday. Different care givers came on the weekends. They were very dependable and punctual with their service. If there were any changes in the schedule the company communicated well with us. We would feel very comfortable recommending the services of this company to anyone who needs assistance.

Big Bend Woods may seem a little run down but the staff is great. They are friendly and caring. The…read moreresidents are cared for, and they are treated with respect and dignity. I absolutely love the little atrium that they have.

This nursing facility has a one-star rating with Medicare. The facility is an LLC ( BBW Management…read moreGroup) established in 2015 with at least 6 owners listed. This is also a for-profit company. There were discrepancies found by Medicare as follows: Health inspection: one star out of 5 stars Quality measures: one star out of five stars. Staffing: one star out of 5 stars Additionally, Medicare fined this nursing facility for serious health/fire citations or failure to correct citations: 05/25/2023 fined in the amount of $100,045.00 02/08/2024 fined in the amount of $85,176.00 99/09/2022 fined in the amount of $33,311.00 08/09/2022 fined in the amount of $26,811.00 The Missouri Department of Health and Senior Services (DHSS) has investigated this facility over 20 times. THERE WERE 96 TOTAL DEFICIENCIES (Pro-Publica) Information about this facilities citations and discrepancies can be located on the websites( Medicare, and DHSS). BIG BEND WOODS: Is typically understaffed, and pays extremely low wages to staff. In speaking with several staff , I discovered the workers(current, and former) feel unvalued, and overwhelmed. This is a concern in that studies show when workers are overwhelmed, this results in high turnover, burn out, low productivity, and etc. I also found the equipment in the facility is extremely outdated. There has not been any measures to improve the condition to the facility. If anyone has loved ones at this facility, or any concerns with care you can contact The Missouri Department of Health and Senior Services, the Attorney General, or Medicare to file a complaint.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.

Everyone in the agency is a mandated reporter but has failed a few times to report an issue until…read morepast the 30 day mark. They're prices are HIGH for the employee NOT to do any lite housekeeping with the amount of $$$ they charge!

We used their services about 5 months. The corporate support team was great with the exception of…read moreone nurse who questioned why my mom was discharged from the hospital despite me answering all her medical questions; it was ridiculous and the far fetched term stability came up. The schedulers treated the employees very poorly and there was a big disconnect with matching employees to patients/families. I was very surprised their pool of help was so lousy before the pandemic. I hate to imagine what it is like now. Their help was a revolving door for filling 4 hour shifts. It was exhausting to train the warm bodies they sent out. They finally worked with other agencies when they were short staffed which helped. I think they tried to keep morale up for some employees with parties but it seemed to encourage lots of gossip among caregivers about patients. There were about 5 great caregivers but the rest had attitudes, didn't want to follow directions, slept or sat and watched TV. The caregivers wouldn't walk my dad 15 feet with a gait belt, even the men! We didn't shop around with other agencies to compare but the best chances of getting better caregivers with an agency is to request 8 hour shifts, few weekends and few evenings. This probably works best for working families but not for us. We did need 24/7 care for a month and it was mostly poor quality with little coordination among workers with the exception of 2 employees I'll be forever grateful for. Corporate filled in for staffing shortages and helped immensely too; I'm not sure if other agencies could do this. Overall, the workers did nothing to encourage independence or engage with the patients much. We had one caregiver try to raise her payrate by saying my mom needed more assistance even though I was there. However, I think all agencies have most of these issues to some extent. I'd recommend installing cameras because some things went missing. Luckily, friends recommended non agency caregivers and everyone thrived after that.

My mother has been at Garden View for a little over a year. The staff and amenities at Garden View…read moreare topnotch. Everyone is kind and considerate and truly care about the residents. There is plenty to do and always plenty to eat!

We would like to extend our heartfelt gratitude to the compassionate staff at Garden View Care…read moreCenter at Dougherty Ferry for the extraordinary care and love they showed our mother. Their kindness, patience, and dedication went far beyond their duties, bringing comfort, dignity, and warmth to her each day. It was clear in the way they spoke to her, cared for her, and supported our family that they truly loved her. We will always be deeply thankful for the tenderness and respect they gave her in her final chapter. The McElroy Family

The staff at Shamrock were extremely helpful when I needed to get my mother home care paid through…read moreMedicaid. Julie the office manager walked us through the assessment process and followed-up with us every step of the way. Kayla is so sweet to talk to on the phone and always wants to know how my mother's health is doing when she calls. I can tell the staff really cares about the people and never treats you like a number. I would recommend Shamrock to anyone needing home care because the staff goes above and beyond to help get your needs met.

From the owner: We help elderly disabled Medicaid recipients get home care so they can live independently.read more