Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.

The staff at Shamrock were extremely helpful when I needed to get my mother home care paid through…read moreMedicaid. Julie the office manager walked us through the assessment process and followed-up with us every step of the way. Kayla is so sweet to talk to on the phone and always wants to know how my mother's health is doing when she calls. I can tell the staff really cares about the people and never treats you like a number. I would recommend Shamrock to anyone needing home care because the staff goes above and beyond to help get your needs met.

From the owner: We help elderly disabled Medicaid recipients get home care so they can live independently.read more

The Key has been wonderful for taking care of my elderly father. their communication has been…read moreperfect with family members. they nurses that take care of him are loving and kind and even sing songs with him. can't recommend them enough! Julia Blair Griggs

Our Mother absolutely loved her night care assistant and so…read moredid we. We had peace of mind knowing that our Mother was so well taken care of. We learned at 1:00 p.m. that we needed care for our Mother that same night. We called Home Care Assist at 1:00 and they met with us at 3:00 the same day. They were able to have a night care giver that same night. After that, our Mother had the same care giver every night, Monday through Friday. Different care givers came on the weekends. They were very dependable and punctual with their service. If there were any changes in the schedule the company communicated well with us. We would feel very comfortable recommending the services of this company to anyone who needs assistance.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

If you would like an awesome team to care for your loved ones Experienced In Home Care is the team…read morefor you. The director Robin and her team are caring and well experienced in taking care of your medical needs. They offer 24hr care which allows family members the opportunity to take care of other responsibilities while knowing their loved ones are in good hands. Their the best in the business!!!

I enjoy working for this company it's very flexible and it just have a good vibe positive I just…read morelove the boss and the staff if I need any they will help me to get the tools

I had a tour at this facility this week. I was nervous when I first showed up because of the big…read moreugly building near by, but I am beyond HAPPY I went in. My brother is going to be coming here by the end of this week due to the amazing feeling I left with. My tour was given by the administrator there, Kim Wyatt. She explained everything but what made things even better was how she talks to all the residents and staff as she walked me through. Everyone smiled, responded, and looked very happy. This is what I want for my brother. The home is very clean and the people there were very nice.

I went and toured the place for a tour because I was told this was where my mom was being placed…read moreback in September. I had read all the reviews on Google/yelp and other sites and really didn't want to place here. With no other location as an option mom was taken there. I filed a grieve with moms insurance company and am in the process of filing with the state, Medicaid and Medicare - I firmly believe that had the oxygen machines not been faulty, dirty & alarming and my mom had been receiving the proper amount of air flow that she would not have had another flare / exacerbation of her breathing, which brought on the other symptoms she told the nurse which are outlined in the attached document Ballwin Ridge 09.20.22. If the conditions had been adequate, I believe that mom would have been able to stay out of the hospital vs. having to return. Mom started to show improvements shortly after being at the ER as she had been placed on stable oxygen just before departure from Ballwin Ridge, when the second machine failed a second time, as well she was on oxygen during transport and upon arrival at the ER. Concerns: - Intake processes of staff to EMT to patient - lack of communication and staff presence - Condition of the outside of the facility - rotting boards and flaking paint - Condition of the windows in the room assignment - faulty seals, water leaks, gaps in the framing, spiders inside the window and screen - Condition of the oxygen equipment that was provided for patient o 1st machines filter was full of dust and was disgusting (alarmed twice) o 2nd machine appeared to have a clean filter that we could see but alarmed once with a red light and then again with a silent alarm with a yellow light (per owner's manual this required servicing to be done and could possibly have lack of proper air flow / oxygenation). - Wasn't offered water or meal plate - Vitals were not taken upon arrival from EMT's - Lack of assistance / interaction with bathroom needs when they were communicated via EMT & myself to the staff. - Attitude / Manner of the director (Deanna) & several staff members (Deanna was the only name we were given, the rest never introduced themselves). - Temperature of building and patients' room (even with PTAC unit on in the room it was warm) - Conflicting information from the intake administrator (Shelby) in regard to ability to have necessary equipment at bed side and when avail and the nurse/tech team's advisement when requested and the director's response when challenged. - Advisement that they couldn't transfer patient for approx. 24 hours or until eval and that a bedpan would be required, and patient would have to be in the bed until then. - Lack of nurse evaluation when patient advised they were feeling ill and requested transport to hospital. - No phone in the room for patient ---- Mom remained admitted in the hospital from 9/20 to 10/14.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

Amazing ! the team at 5th Dimension went way above and beyond for our family. Our parents wanted to…read morestay to their home for as long as the could. The staff and owner made that a reality. Their regular presence gave us peace of mind that their daily needs were met. Each time we asked for extra help, they were there. They stood by us when each of our parents health began to fail and we're with us until the very end. We will be eternally grateful for the care and compassion that everyone at 5th Dimension showed our parents.

As a nurse I've had several patients who've shared horrible stories with me about their experiences…read morewith home healthcare. I've referred some of the to 5th Dimension Home Care and they have been more than pleased with the care received from the caregivers on staff there. One patient told me that her caregiver made her feel as if they genuinely cared about their needs and well being. They made them feel extremely comfortable and made recovery easy. I will continue to recommend 5th Dimension Home Care to my future patients.

Big Bend Woods may seem a little run down but the staff is great. They are friendly and caring. The…read moreresidents are cared for, and they are treated with respect and dignity. I absolutely love the little atrium that they have.

This nursing facility has a one-star rating with Medicare. The facility is an LLC ( BBW Management…read moreGroup) established in 2015 with at least 6 owners listed. This is also a for-profit company. There were discrepancies found by Medicare as follows: Health inspection: one star out of 5 stars Quality measures: one star out of five stars. Staffing: one star out of 5 stars Additionally, Medicare fined this nursing facility for serious health/fire citations or failure to correct citations: 05/25/2023 fined in the amount of $100,045.00 02/08/2024 fined in the amount of $85,176.00 99/09/2022 fined in the amount of $33,311.00 08/09/2022 fined in the amount of $26,811.00 The Missouri Department of Health and Senior Services (DHSS) has investigated this facility over 20 times. THERE WERE 96 TOTAL DEFICIENCIES (Pro-Publica) Information about this facilities citations and discrepancies can be located on the websites( Medicare, and DHSS). BIG BEND WOODS: Is typically understaffed, and pays extremely low wages to staff. In speaking with several staff , I discovered the workers(current, and former) feel unvalued, and overwhelmed. This is a concern in that studies show when workers are overwhelmed, this results in high turnover, burn out, low productivity, and etc. I also found the equipment in the facility is extremely outdated. There has not been any measures to improve the condition to the facility. If anyone has loved ones at this facility, or any concerns with care you can contact The Missouri Department of Health and Senior Services, the Attorney General, or Medicare to file a complaint.