We would like to extend our heartfelt gratitude to the compassionate staff at Garden View Care…read moreCenter at Dougherty Ferry for the extraordinary care and love they showed our mother. Their kindness, patience, and dedication went far beyond their duties, bringing comfort, dignity, and warmth to her each day. It was clear in the way they spoke to her, cared for her, and supported our family that they truly loved her. We will always be deeply thankful for the tenderness and respect they gave her in her final chapter. The McElroy Family

I recently used the Garden View facility in Valley Park and found their services exceptional. I…read morewould highly recommend them for short term and long-term care. The staff was all engaged with their patients and dedicated to ensuring they experienced a pleasant stay. My wife and I had dinner and just happened to stop by to see the facility after hours and as we entered the lobby, there were employees leaving after a long day. We told them we were there doing a drive by and Alisa (social worker) immediately took her coat back off and gave us an impromptu tour. There were so many that helped us that it's hard to begin naming all but the entire staff helped us making it a pleasant stay. I'd highly recommend this facility to anyone looking for care. Phil

I would give six stars if I could. We were very anxious about having to put our 90 year old mother…read moreinto assisted living. Between other family members I have probably been to at least two dozen area senior care centers (from alright to not acceptable). None of them come close to the care our mother has received here. I called many other facilities that had a continuum of care and they all said that our mother would be skilled nursing (because she requires help transferring and dressing) which would be $6,000+ per month for a shared one room. St. Agnes said they thought they could get her to improve and be more independent and they were right. Here she has her own studio apartment. They are genuinely concerned about all aspects (physical, mental and spiritual) of our mother's wellbeing. She has been here only a month and we have already seen a physical and mental improvement in her. The nuns are very compassionate and coordinate every aspect of her care.

I've only heard wonderful stories about this home. This is where I'd like to live out my elderly…read moreyears, if I'm blessed to live that long.

Looks really nice but if you really need more help they are not able to get into the extended care…read morebecause the skilled nursing area is full. Also the "Reach" temporary after hospital care is not good .

The residents here certainly know how to "Live Life to The Fullest."read more

If anyone is looking for Senior Living for loved ones or yourself I highly recommend Carmen Worley…read more It can be an extremely stressful process and Carmen was able to help me narrow down facilities that would accommodate my older sister's needs. Living out of state really simplified the process and for that I am truly grateful. The communication was top notch with Carmen and I couldn't have done this on my own. My sis is doing great in her new assisted living facility. Thanks Carmen you made it easy. Vicky​

Looking for that next best step for aging parents is tough. Carmen at Transitions for Senior Living…read morewas a dream to work with. She was helpful, patient and kind. She also has access to resources that we really needed beyond just an AL home. Highly recommend her and her company.

What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.