I haven't been able to book a ride anywhere ever. Their system is prehistoric\n And they can't even…read morepull it up in their system and tell you when there is a ride available in your area. No matter what time of day\n There's nothing. Always.\nAnd don't even try to get one same day.Somebody please tell me how to get a ride with star Trent.I've been trying for a year

They picked me up and drove me all over the place for an extra hour. I had given them my new…read moredoctors address before I got on. They took me and dumped me at an address and left. When I went in the people said that was the wrong address that I needed to be about three blocks away. I had a stroke and can't walk very good. A very nice lady waiting to see the doctor at the place where I was helped me by putting me in her car and taking me to the new address 3 blocks away. I was real unhappy about the way things happened that day.

I've had to cancel/reschedule 5 doctor appointments. I called as soon as the phones opened and was…read moreon hold for 26 minutes and they were already full for the time I needed. This makes 6 appointments I will have had to change.

I know every review I've read today has been bad, but for my part, I've only had one bad experience…read morewith TAPS in the 2 months I've been riding with them, and even then they got me picked up & returned home. Of course, I'm only traveling within the confines of Gainesville, TX, so that may be a factor; however, their service has been exemplary, and they've picked me up within the standard 30-minute time-frame quoted. Heck, they've even gone so far as the driver calling me on my cell when I was running a few minutes behind catching my ride back home because I got delayed trying to get through the checkout at Walmart! For the price and convenience, you can't beat 'em, so I give them 4 Stars! Thank you TAPS, I couldn't have made it these last two months without you!

Daniel was welcoming and professional. I needed transportation from Greenville to DFW on short…read morenotice...at 2:30AM the next morning. With only one days notice, he accepted my reservation. He was communicative and quick to respond. He arrived 15 minutes early and didn't make me feel rushed. The car was clean and stocked with water bottles. I will reserve transportation with his company in the future!

I hired Daniel to pick up my elderly mother from the Tyler area and take her to the DFW airport, as…read morewell as make the return trip. He was extremely professional, careful, prompt, and a great communicator. She felt safe and well taken care of the entire time. He was very mindful of the traffic and timing to ensure she arrived on time and was picked up on time. He also communicated separately with me to let me know once he had her in the car and when he dropped her off. He was great and I'll definitely use him in the future.

Sam Johnson aka Jr! on the 9 bus heading to Cockrell hill today 5.03.26 is super awesome! I boarded…read moreat 12:40pm. He is super helpful in giving directions and is truly a delight. he deserves a raise!

Hunter Is the best! He is such a pleasure to see on my daily routes always providing superior…read morecustomer service. He drives smoothly and always makes sure customers are well taken care of. Thank you kindly Hunter. You make taking the bus feel lighter and I hope you receive all the blessings and prosperity in life!

1/28/23 (trip date) Just for the experience and most especially accompanying my dear friend on the…read morejourney to play chaperone to Milo. My friend's son, Milo is 14 and he loves trains. He's earned a special treat for the awards in school. We bought the tickets for a day pass. Luckily I had cash because the booth was not accepting any other form of payment. Everything was copacetic until the return trip and it brought back memories when I rode the bus in the greater Los Angeles area. Waaaay back, when it was the RTD (now the MTA). My friends & I called it Rough, Tough & Dirty because.....it was. Milo was oblivious to the cab surroundings, just looking out & enjoying the ride. All the while I was not breathing through my nose, trying not to touch anything. Folks, I felt like I needed a nice, long cleansing/disinfecting shower thereafter. Thankfully we were not accosted. Our journey lasted about a good 10-12 minutes. As long as Milo was a happy camper, our journey was complete. The wait for each way didn't take more than 10 minutes in total.

When you grew up in Texas in ca. 1960s the only mass transit you took was probably a school bus,…read morecity bus downtown while shopping with your grandmother or? I guess that's it. Fortunately these days we have a decent mass transit system in the Dallas area and most of the big metro areas like Houston. However, Texas is a car culture on steroids and I'll admit I don't use mass transit that often. Usually when I do it's to travel to the State Fair close to downtown(highly recommended). I can say from experience after riding the system many times, it works, I'm glad we have it and hope its expansion continues. Until then, ill continue using Parker Station to hop on the train.

Unfortunately my kids still use these services. I feel horrible but don't know what to do yet since…read moreI have not found a replacement. My kids get done with school at 3.45pm but never get home until 5.30pm. They say that because they have too many kids and mine live the furthest there is nothing they can do. Why cant they just have a bus for the kids who live furthest so it can be faster? Coming home late everyday is not acceptable yet we pay for the services. I will never ever recommend anyone to use frisco shuttle. My kids complain about the temperatures. Its either too cold in the winter time or too hot in the summer and no one cares about fixing the temps for the kids. Just awful.

Frisco Shuttle has been a great alternative to transporting my child from school daily as we are…read more0.1 miles outside of the allowable school bus drop off zone. D.Gaines

What an amazing free service in the McKinney Avenue area of downtown. Essentially you just find a…read moretrolley stop and wait for a trolley to come by and pick you up. Depending on the route you take it takes 30 minutes to an hour to make the full circle. The trolley drivers are super friendly and knowledgeable and make the ride a lot of fun!

Seriously a must do. Visiting Dallas? Trolley. Lived here forever? Trolley. Night out? Trolley. The…read moretop of the trolley loop goes around West Village so we use the parking garage there as a starting place and hop on at the stop outside of Starbucks. From there the trolley heads down Mckinney Ave to downtown and circling back by Klyde Warren Park. Easy to hop on and off as your night dictates, but important to know that they trolley will only stop if you are standing and waiting at the designated trolley stop. To exit simply ring the bell and the conductor will stop when available to do so.

Great customer service. Prompt pick up and drop off. I choose them for all my medical…read moretransportation needs.

I didn't use this service but Andrew gave me an honest opinion for transport to the airport that…read morewould be cheaper. You don't find that kind of honesty these days!