Before there were cheap flight online self-serve bookings, there were Travel Agents. In the "old…read moredays" (like 10 years ago - LOL), you found deals by going to a travel agent who specialized in your destination. A Greek agency for Greece, Mexican for Mexico... - their purchase volume gave access to significantly discounted fares. I've used Voyages Orient Tours (Jimmy) 3x now. The first time we were a group of 7 friends and family going to Thailand, and though one friend was determined to find a better a better deal online, they gave up because so many seats and payments, and passports and restrictions were frustrating to manage and JIMMY still managed to beat the online fares and made it EASY. Most recently I needed a ticket that wouldn't have too many restrictions or penalty fees to change the return date and I needed flexibility to return from either Thailand or India. Jimmy impressed me with his knowledge of what airlines allow or how they apply extra fees and he secured the most convenient flights for me. He knows the ins and outs and can even find free stops! If you're traveling to Asia or South East Asia, try great old-fashioned travel service to book your flight!!!

Jimmy was very knowledgeable about travel via Hong Kong and very patient and diligent in finding…read morevarious options.

I'm the kind of guy who usually orders plane tickets online, then I figure out hotels, etc etc…read more Essentially, I go solo. But I decided to give a travel agency a try and my mom suggested Voyages SPS. Easy. That's the best way to put it. My travel agent, Shirley, took care of even the smallest detail. To the point where when I arrived at my hotel and the room was less than ideal, the hotel did little for me. The second I called Shirley she took care of EVERYTHING and I was upgraded and treated like royalty. I now understand why people use travel agents, and SPS is top notch.

Booking ref # QDVS2A Be very wary about using SPS TRAVEL…read more I am a frequent global traveller, never have complained in the past as I know travel can have its moments that are beyond the help of a travel agent. But this is plain simple incompetence and inexperience by SPS TRAVEL Montreal that I felt compelled to write about as I class this as one of the worse booking / itinerary experience in my entire life thanks to SPS TRAVEL MONTREAL. . The fault in this trip lay purely at the feet of inexperience and ignorance, a trip that usually would take 20 to 22 hours took THREE DAYS flying from Sydney to Val-D'or Quebec The trip from Sydney to Vancouver 15 hours a connecting domestic flight from Vancouver to Montreal took 4.5 hours and then a connecting flight to Val-D'or 1.10 hours. Looking on line, this can be done concurrently. But not with an inexperienced team at SPS TRAVEL Montreal ...check this out: I arrived in Montreal worn out from a 20 hour flight, usual airport drama and transfers late in the evening running to the check in counter to book the last part of the trip only to find that the flight from Montreal to Val-D o'r was pre-booked for the following EVENING FOR GODS SAKE!! That meant overnight in Montreal with NO ACCOMODATION booked or indication in my itinerary from SPS TRAVEL that I needed to book accommodation, I was left to find my own accommodation for the night. If that wasn't bad enough that I had no accommodation and couldn't reach SPS TRAVEL (through their emergency number) by phone, they had me flying out the next day LATE IN THE EVENING ( 6: 45pm) for a one hour flight to my final destination (planes flying back and forth all day). So an entire day lame with no place to wait except the airport all because of pre-booked itinerary from SPS TRAVEL...I finally made it to Val-Do'r shattered! If that wasn't bad enough the return itinerary was also a nightmare: They had me flying out of Val-Do'r Late in the evening AGAIN and yes, you guessed it, after hanging around Val-Do'r all day with no vehicle, the buggars had me overnight in Montreal (only an hour flight away) again...and again with no accommodation booked at all!!! I Tried to change the booking but wasn't able to do so directly because it had been pre-booked through these incompetent idiots. I called them from Val-Di'or airport at a phone booth while waiting in a queue to check in and finally got a hold of Ismail Ibrahim (whose name was at the bottom of the itinerary) who was absolutely no help at all, in fact down right arrogant and couldn't give a toss who first tried to "shift blame" saying that it was a colleague who did the booking then proceeded to tell me it was my fault for not re-checking the booking!!! So he was blaming ME the customer! But aren't you supposed to be the "so called" experts in travel??? In the end my name was called I had to run...(by the way, I told him I was late getting to plane but he insisted trying to clear his name...how good is that) At the counter in Val-D'or the check in said it is the worse flight pattern he has ever seen and the word "incompetent" was used. NOW...If the above wasn't bad enough...they had me overnight in Montreal AGAIN!!! And again with no accommodation booked or indicated on a very messy itinerary that was half English and half French latish at night. So it was rushing to find another night (at my expense again) Racing to the airport in Montreal thinking I had a 10.20 am flight out...you guessed it , flight time 7.oopm that nigh...that's an 11 hour wait in the bloody airport before the plane flies out to Vancouver. You are not a travel agent...you are hangmen at a noose who daily sentence innocent people to death by your stupidity, arrogance and incompetence. You should close shop and take lessons on how to book flights, how to make connecting flights work, how to look after clients in a time of real need. What do you think I should do ?

Our guide, Daniel, was wonderful. We had a comprehensive tour of Old Montreal in which we got the…read morehistory of Montreal's inception and the succeeding waves of immigration and movement away from the river. Daniel showed us great churches, banks and government buildings, making us want to come back and explore further. When we said that we wanted to go to the Museum Beaux Arts after our tour, Daniel suggested using the Metro. He walked us to the station, helped us purchase our tickets and clearly told us which lines to take and which stops were the most convenient. Daniel is gracious and welcoming. Montreal is luck to have him.

Daniel was our walking tour guide in Old Montreal, and he did a wonderful job of explaining the…read morehistory of the city from both the French and the British perspectives. I was also interested in the First Nations history he brought to our attention. In addition, he addressed the art and architecture of the city. We are very senior folks, and he tailored the pace and length of our two-hour tour to our physical abilities, as well as our intellectual curiosities. Daniel even took the time to guide us through the machinery at the Metro station so we could buy our fare tickets to go on to a museum in the new city when our time with him was sadly over. I can't recommend Daniel highly enough and Guidatour for its wonderful service.

This year, we took the free walking tour again and we had a good experience with Anne Marie. She…read moregave us a lot of information on many landmarks of the Old Town. She even took us to places I had never been before and I have visited Montreal almost 20 times....So it was really informative. Our tour had about 25-30 people. They now charge a $5 per person fee when reserving. You tip the guide at the end of the tour.

Excellent and informative walking tour of the Old Montreal area. Our guide, Sandrine, was very…read morepersonable, knowledgeable, and included just the right amount of historical references during our stops. She made it an enjoyable experience even in inclement weather. She kept the pace going and was cognizant of how the group kept up. I was so impressed I tried to sign up for another tour of a different part of the city during my visit but it was sold out. Highly recommended!

This location is a one stop shop for your travel needs. They issue international drivers licences…read more(and can take the necessary picture on site). They also sell luggage and many items useful for travel. There are also counsellors present for trip planning as well as guide books maps and more.

Where to start... As their signature says : always here to bring you there .. We have been dealing…read morewith ICT travel for all our needs in terms of lodging/hotel, travelling & car rental all around the globe, they have booked from small trips like toronto to our wedding & honeymoon arrangements... Ups or downs, delay or unexpected issues, 6am or 3pm they are ALWAYS available to help and find a solution and make your trip the most smoothest and enjoyable possible, even after several bookings the attention and quality of the service is just greater and even more personalised ! Great people, great team !! Great way to travel !

We really had a great experience yesterday with the bus and driver! Clinton was really great and…read moreflexible with our group. It's difficult to get a big group around but he was patient and worked with us throughout the day. Thanks again for all of your help with this!

Our corporate team rented a small minivan last weekend for a trip to the sugar shack. At first, we…read morewere quite hesitant about booking the vehicle as the price was a little over our budget, and competitors offered better prices. But after discussing this matter with one of the representatives, we were offered a fair deal. The representative responded quickly, which was so appreciated, as this trip was planned last minute. Finally, the driver was welcoming and punctual. The minivan itself could have been a little more spacious, but given the excellent service we got from this company, I think they still deserve the 5 stars.

I've been booking trips with the Carrefour Laval branch forever. Yenny is awesome and gives a great…read moreservice every time, this time she managed to get us a lower price on the Club Class upgrade for our May Punta Cana trip, and it was greatly appreciated! Love the location in my favorite mall too!