Before there were cheap flight online self-serve bookings, there were Travel Agents. In the "old…read moredays" (like 10 years ago - LOL), you found deals by going to a travel agent who specialized in your destination. A Greek agency for Greece, Mexican for Mexico... - their purchase volume gave access to significantly discounted fares. I've used Voyages Orient Tours (Jimmy) 3x now. The first time we were a group of 7 friends and family going to Thailand, and though one friend was determined to find a better a better deal online, they gave up because so many seats and payments, and passports and restrictions were frustrating to manage and JIMMY still managed to beat the online fares and made it EASY. Most recently I needed a ticket that wouldn't have too many restrictions or penalty fees to change the return date and I needed flexibility to return from either Thailand or India. Jimmy impressed me with his knowledge of what airlines allow or how they apply extra fees and he secured the most convenient flights for me. He knows the ins and outs and can even find free stops! If you're traveling to Asia or South East Asia, try great old-fashioned travel service to book your flight!!!

Jimmy was very knowledgeable about travel via Hong Kong and very patient and diligent in finding…read morevarious options.

An Unforgettable 6-Day Adventure!…read more I recently took the 6-day Gaspésie and Maritimes tour starting on June 22nd, and it was a wonderful adventure from start to finish! The organization of the entire trip was very good and everything ran smoothly. A special shoutout to our excellent guide, Hua, who made the experience even more memorable with great insights and attentiveness. I highly recommend Concord Tours and will definitely be traveling with them again!

On a hot day , air conditioning on bus did not work. Three hour bus ride …read more Guide seemed confused about where to take us

This location is a one stop shop for your travel needs. They issue international drivers licences…read more(and can take the necessary picture on site). They also sell luggage and many items useful for travel. There are also counsellors present for trip planning as well as guide books maps and more.

Jacky was great. Such a perfect person for this job…read more However, Vic the bus driver was a total ass! Yelling at people who didn't know the upper cabinets are spring loaded. He also wouldn't allow cups on the bus, or eating. And forget about using the restroom on the bus. That's only for emergencies. He didn't even wear his seatbelt. It was buckled underneath him. The children on our tour were a total nightmare. Their parents slept while the kids pulled the hair of the people in front of them. They were totally loud, even with earplugs in. Adult only tour would be worth the extra money. We decided to not do the buffets. The first stop had a Harvey's ( fast food) way cheaper. On the second day we walked across the street to Costco and had lunch for two people less than $10. Niagara Falls was wonderful. Beautiful. CN tour was amazing!

The Quebec and Montmorency falls one day tour was amazing. The guide Jack was great. He shared many…read moreinformation with us and helped make this trip very comfortable for everyone.

WARNING: check their Better Business Bureau rating before you book a tour with this company…read more Toronto branch's BBB rating: https://www.bbb.org/en/ca/search?inputText=Sinorama%20Holiday&locationText=Markham%2C%20ON&locationLatLng=&page=1 Vancouver branch's BBB rating: https://www.bbb.org/en/ca/search?inputText=Sinorama%20Travel&locationText=Richmond%2C%20BC&locationLatLng=&page=1 Their Yelp reviews: https://www.yelp.com/biz/sinorama-travel-vancouver-richmond?osq=Sinorama https://www.yelp.com/biz/vacances-sinorama-montr%C3%A9al-3?osq=Sinorama https://www.yelp.com/biz/vacances-sinorama-montr%C3%A9al-4?osq=Sinorama I booked a flight-included trip with Sinorama through a TravelZoo deal and PAID IN FULL when I booked. However, I had to cancel the trip due to a serious back injury. When Sinorama was informed about the cancellation, the first thing they told me was the tour package was nonrefundable. With this in mind, I spent multiple days communicating with United Airlines (the airline that Sinorama booked with) to seek help. At United Airlines' request - I got the cancellation policy in writing from Sinorama, visited my doctor to have him filled out the Physician Statement & written a letter to United Airline on my behalf, and I had to fill out numerous forms all while in severe back pain to apply for the refund. When the refund was granted, United Airline had to refund the airfare with the original payment method, which was through the agency. So, the refund checks were sent to Sinorama with mine and my friend's ticket numbers on it. United Airline's representative said the checks were to be refunded to the ticket holders, so they put our ticket number on the checks. It wasn't meant to be Sinorama's to keep. Because of United Airline's refund process, Sinorama now claims the checks belong to them, since our tour is nonrefundable, even though they already collected the full amount of flight-included tour fees from me and my friend last year. I am not disputing Sinorama's no refund cancellation policy. The maximum Sinorama can keep according to the contract and cancellation policy is the cost of the tour, which we paid in full when we booked. Sinorama had sent me multiple documents regarding their no refund policy. In nowhere, it stated that Sinorama has the right to keep the airline or hotel's refunds resulted from customers' efforts on top of the tour fees they had collected. One receptionist even argued that we owed them the tour guide's tip (for a cancelled trip?) No words can describe the feeling to deal with such unethical & unprofessional company, so I decided to post my first Yelp review to warn everyone about this company.

Horrible experience. Scam artists and misleading packages with extra charges that they spring at…read moreyou at the last second. The customer service was even worse, they kept transferring me at least 5-6 times to completely different reps who barely spoke English and do not care at all about helping to resolve anything with their customers. Never going to deal with them again!

Literally went in on a mission to find a fanypack for the race tomorrow et voilà... a nice black,…read moresturdy Jansport. The girl that worked there was super friendly & helpful. She took out all of the inside stuffing and even cut the tag for us so hubs could wear it right away. She of course asked if we needed assistance, but we did not but if we did, she was right there for us. Thaaaaankkkkk Yoooouuu!!!