After changing jobs I was staring at a ridiculous Cobra premium. American Insurance Advisors not…read moreonly took a ton of time to assess what coverage I really needed, they offered me several affordable options. Anytime I have a question, I get a prompt answer. Not only great service to get me the proper coverage, I receive great service after the sale. American Insurance Advisors can tackle anyone's health and life insurance needs regardless of the circumstances.

From the owner: Helping people with Medicare enrollment.read more

Was recommended to the office by someone that works in the building. But the agent was extremely…read morerude and had a huge chip on her shoulder. When you are dealing with new customers it's best to be extremely accommodating and if you act like customers are disrupting your day your business is going to suffer as such. Insurance agencies are a dime a dozen and I'd definitely skip this one when shopping for new services.

From the owner: We specialize in insuring businesses small and large. Insuring your new business can be scary, but…read morelet us take the fear out of it by being with you every step of the way. Let us help you get the right coverage at the best prices. We want to help educate you on the coverage that would best suit you and help you understand just what exactly it is that you are paying for.

This company and its employees are top notch. After dealing with several insurance firms, it was…read morenice to finally get real answers, be educated on what I am paying for, AND saving money. Not just for me, but for my parents. THANK YOU KEN AND TEAM!

Worst customer service ever. Greedy shitty people that only care about being paid out on…read morecommission. My policy was gonna no renew and no one bothered to give me a phone call and when I called to figure out why Geanette told me she had no time to look into for me. Super rudeee!!! Terrible customer service !!!! Everytime I meet a person I'm gonna make sure to tell them about my experience.

The guy who work's there is very rude and unprofessional. I will be finding another agent. They…read morehave screwed up my insurance and that man does not know his insurance. This is the second time I have had an unpleasant experience with him and it is the last time I will be in there. He works for me I don't work for him.

The guy who answered the phone was not only rude, but when I asked to speak to someone particular…read more(whose voice I did not really know) he just said "how can I help you" like he was the guy I wanted to talk to. After I asked him how his day was he goes "I am not ____, how can I help you". I again asked for a specific person, and then he put me on hold for 10 minutes!!!

I have been with Ken and his group since I retired 15 year ago. Best choice I have ever made. He…read morehas never tried to sway me one way or the other just gives me the informstion I need to make an informed decision. He has interceded on my behalf regarding medication coverage, dealing with bcbs is a nightmare, Ken makes it doable. He and his staff are responsive, professional and always gracious. I keep a copy of his card on my phone, and forward it to anyone who asks me about retirement insurance. Ken, I cant thank you enough for all you have done for my husband and me

From the owner: Our Mission at Binnacle Insurance Services is to provide exceptional guidance and solutions in…read morenavigating the complex world of health insurance. We are dedicated to empowering individuals, families, and businesses to make informed decisions by offering personalized, unbiased advice. We strive to ensure that everyone has access to the best health insurance coverage that meets their unique needs. With a friendly approach, we aim to build lasting relationships based on trust, transparency, and genuine care. Together we can promote a healthier and more secure future.

I am just now updating this review. I only became upset at his response after he was rude to me…read more Despite not being able to offer instance for pre-existing conditions at the time, this salesman was very rude and condescending on the phone. Even though this was 8 years ago, I still remember this phone call.

Terrible. Rude... Rude... Rude... He left his husiness card at my church, which he does not go to…read moreby the way. I made the mistake of blindly choosing an insurance agent this way assuming they would all be the same. A mistake. I went to his office to consult with him because I hate conducting business like this over the phone. While waiting in his grungy uncomfortable office i started thinking the place could really use a good cleaning, there was a spider web on the chair next to mine and dust bunnies everywhere. I was 15 mins early for the appointment and waited over 35 mins past the start time. Total time of 50mins waiting and I could see straight into his office where he was eating an early lunch at 11:00am by himself and texting or playing on his phone the whole time (not talking on it). I was about to leave when the receptionist, bless her heart went and "reminded" him I was waiting. She lead me to his door and the first thing he did was introduce himself, ask my name, and ask what I was there for(no apology for the wait). When I told him I was first looking to clear up some questions I had about different kinds of policies, he stopped me and told me "Im really sorry I dont have a lot of time right now, I have a meeting out of office and need to get going here shortly. I could leave you with one of my associates to answer your questions or point you to some good information online before I leave." He said this as if we did not have an appointment and I had just walked in off the streets. Im a rather passive person so I told him I would just look it up online and left. I have never been so offended by a business owner in my life. I guess Rick Young wants you to do all the work yourself so he can just collect the commission. I do owe thanks to Rick though because without him I would never have found my new agent who is amazing. Maybe this was a fluke (doubt it) but I could never recommend this business to anyone. Ever.

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.