The care we received at Home Instead was exceptional. James readily took the time to address all my…read morequestions and concerns. The caregivers we had were very compassionate and caring. and a big shout out to B and Linda who were wonderful. Highly recommend them.

Compassionate, Reliable Care After My Surgery…read more Thank you Debbie & Wonderful Home Health Aides! I can't say enough good things about Home Instead! After my recent surgery, I needed extra help at home during my recovery, and their team exceeded all my expectations. From the very first call, they were kind, responsive, and truly listened to my needs. The caregiver they matched me with was absolutely wonderful--punctual, professional, and incredibly compassionate. She helped with everything from meal prep and light housekeeping to medication reminders and just keeping me company during a tough time. Her presence brought such peace of mind to me and my family. What really stood out was the personal touch. I never felt like just another client; they treated me with dignity and genuine care. The team checked in regularly to make sure everything was going smoothly, and I felt fully supported throughout the process. If you're recovering from surgery or just need a little extra help at home, I wholeheartedly recommend Home Instead. They made a challenging time so much easier--and I'm deeply grateful. Thank you to everyone at Home Instead!

Pathways offers good in home care for a wide range of health issues. 3 of our caregivers were…read moreexcellent, 1 was just average in skills The home office is available by phone for questions Definitely recommend these folks

Pt ot came once never showed up after they were here once or did they call i had a total knee…read morerevision surgery they did not even to try and take me out to walk

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

I've never done a yelp review , but I felt the need to . I called Visiting Angels after hours on a…read moreMonday evening, and to my surprise, I was connected immediately with someone from their office named Tina, who I later learned is the Operations Manager. I was in panic mode, desperately looking for someone to help care for my parents. My father has been overwhelmed trying to care for my mother, who was recently diagnosed with Alzheimer's. From the moment Tina answered, she put me at ease. She reassured me that my concerns were common and that my frustrations were completely understandable. She patiently listened as I vented and asked countless questions. I was truly impressed by her compassion, calm demeanor, and willingness to help in any way she could. Although their services were a bit outside of our budget, Tina went above and beyond by suggesting other resources and even providing contact information along with questions to ask so I could find the right fit for my family. I hung up feeling far more confident and supported than when I first called. Visiting Angels is lucky to have such a caring and empathetic person representing their team. Tina is truly a gem, and I'm grateful for the kindness and guidance she offered during a very stressful time.

Visiting Angels had very friendly staff who were informative and patient in answering all of my…read morequestions. They were extremely helpful in helping me find a caregiver for a family member.

We love Voyage PT. We started working with Nikki almost a year ago when my son was 13 months old…read moreand needed help with his gross motor skills. Not only have we seen massive improvements, but my son has really enjoyed physical therapy each week too. He asks about Nikki all the time, and seeing him look forward to it makes it so much easier on us as parents-- not to mention they come to you! If you're looking for pediatric PT in SF, it can be hard at times, but Voyage is the best (and worth the wait, if they have one). Nikki and Melody are experts in helping little ones meet their milestones. Highly recommend!

We had a phenomenal experience with Melody at Voyage PT. We were referred to Voyage PT by our…read morepediatrician for our 9 month old. He had a gross motor delay and we were amazed at the progress he made. Even after just the first session he was moving in new ways. Melody is incredibly kind and engaging with babies and clearly very knowledgable in her field. She was also always professional, on time, and prompt with scheduling and returning emails. We appreciated the convenience of having her come to our home, and it helped us understand how to do the exercises with what we have at home. If you need a pediatric physical therapist, I highly recommend contacting Voyage PT!

Exceptional care and genuine compassion. Starlight Caregivers Inc. has been a true lifeline for our…read morefamily. From the moment we connected with them five years ago, their professionalism and warmth stood out. The caregivers are not only highly skilled but also deeply empathetic--treating us with dignity, patience, and kindness every step of the way. They've become part of the family. Cindy and the team went above and beyond to anticipate our needs and provide tailored support, even during stressful times. Whether it was personal hygiene care, meal prep, or simply being a comforting presence, they consistently delivered with excellence. Their communication was clear and proactive, which gave us peace of mind knowing our family member was in good hands. They also made our lives easier by handling the paper-work for our long-term-care insurance. When an emergency arose and we suddenly needed around-the-clock (24x7) assistance, they were there with additional help and no gap in coverage. Just one text was all it took! What peace of mind knowing that we could rely on them to augment our regular caretaking schedule without having to hunt during a crisis for additional caretakers. If you're looking for a caregiving service that truly understands what it means to care, I can't recommend Starlight highly enough.

Starlight came to our rescue when we needed an aide for my father. We were guided with care and…read moreprofessionalism and paired with an aide named CK. CK came with a reputation of being one of their most sought after and best aides and he happened to become available after caring for another gentleman for a long period. Little did we know what a powerhouse CK would be. In his early 70's and small of stature, it was a delight to see how strong of heart and body he was. His kindness and respect towards my father never faltered. He often did night care and never did he complain of being tired or the hours or the duties. He was loyal to the very end even when it took almost 4 years for my dad to pass when originally we all thought it would be a year. He never called out sick and probably took one or two short vacations in all that time. He was steadfast and competent and gave my father the dignity he deserved. Starlight was easy to work with and we are so grateful To have had them and CK be a part of our journey with my dads and of life. I can't recommend them enough!

Our family used 24 Hour Home Care's services when my grandfather lost his ability to help himself…read morein the shower. Since he has Dementia, we required an experienced caregiver who could properly handle his behavior. We knew that finding a male caregiver would be challenging as well - but they were able to find us a great match for him! Our caregiver, Tazwell, was able to come in to the home and provide the assistance my grandfather needed. He also would take him on a walk down the street to Starbucks. This provided some much needed relief for the family. We received good communication from the office staff on the search for a caregiver. It was really important to us to have an agency that would be responsive and reliable.. Erik was the care consultant who came to our home and explained how everything works. After the services started, He checked in to make sure everything started off smoothly. The scheduling team is run by Amaris, who was fantastic at being responsive and transparent through the whole process. This agency will work with Long Term Care Insurance as well! Her team was able to ensure that my grandmother received reimbursement for services promptly. Thank you for everything 24 Hour Home Care!

Good service and best helping people who needs help keep up the good work and godbless ,,,read more

In home care ongoing pt, ot, and nurse was approved by med ins. In Touch limited the visits…read morearbitrarily without communicating the reason to the insurance company or the patient. Primary care doctors states it should be ongoing. In Touch never returns phone calls.

My Mom turned 100 years old in June this year. She has to lie down on bed all the time because she…read moreis physically challenged and this has caused her an ulcer to develop on her lower back. The ulcer had reached to the stage four condition, but we're very thankful to God for sending Callan, a young, friendly, patient and professional nurse from InTouch Home Care in Santa Clara to take care of my mom. Callan is always on time, and if he behind schedule, he always lets us know ahead of time. Now my mom's ulcer condition has improved by at least 30%. Even my elder sister, who is a full time caregiver to my mom, feels comfortable and touched because of Callan's loving kindness to our family! We would definitely recommend InTouch Home Care and its nurses to everyone! John Q.

I've been a part of the Familiar Surroundings Home Care Family as a staff member for about 4 months…read morenow. I've been in this profession for many years (10 plus years) and FSHC is definitely at the top of my list as far as jobs. The staff and their support has been absolutely amazing and they are all there to support 24/7. Anytime I have questions, no matter if it was during a shift after a shift, or on holidays, they have always been there, hands on and ready to help! Mell, Jessica, Stephanie and all of the other FSHC Staff, I couldn't thank you enough for all that have done, and continue to do!! You all truly make the agency what it is and it's definitely an honor to beable to be part of this amazing team/family! Thank you everyone at Familiar Surroundings for all that you do not only for your caretakers but for your clients as well!

We are very incredibly pleased that we chose Familiar Surroundings Home care. My initial phone…read morecontact with Michael was very informative, and his professional and compassionate manner put my mind at ease that we were pursuing the right option for our 91-year-old mom. Michael worked with his team to schedule a caregiver 24/7 within a few days before her hospital discharge. Knowing my mother, who had been living independently and now needed full-time care, was in great hands was a relief. The caretakers (Ellie, Mary Elizabeth, and Fernanda) could do everything the family needed: transportation, meals, cleaning, personal hygiene, safety, and companionship. We would use Familiar Surroundings Home Care again and have already recommended them to others without hesitation.