I have been a patient here for almost 2 years The is probably one of the Worst run…read morefacilities. They hire CNA's who know basic English--many times I ask for a bag of ice. What do I get a pitcher of ice. Many times if I need a pain pill early morning hours-I have waited up to 2 hrs. They must think we can just turn off that Pain switch. The food 60% good. For patients who have lost their sense of taste or smell--think the food is gourmet. I see anywhere fromcockr--and they do bite. I have complained about 2 rats i have seen ....anything done NOT. One of the workers say--they have been here over 20 years they don't breed --what are you kidding. Just recently which is the reason I am complaining---I purchased a 3' artificial Christmas tree with Lights and Decorations last year. After Xmas I had a CNA mark the box Xmas tree and place in closet. Guess what--an employee or should I say a thief has stolen my tree; and a Maroon Sweat Top and Pants set and 1 pr of Hanes Black Sweat Pants. I would not recommend this place to anyone Currently in process of re locating to a honest Facility.

nurses are rude, My mother in law was there and when you ask the nurses to change her or flip her…read morethey would get mad as if they werent getting payed to be there. The russian nurse is the rudest. Only place ive seen this before. But the patients there are awesome.

In General highly recommend Sunnyvale gardens Would like…read moreto acknowledge a few people First and foremost the administrator Robert Pierce Social worker Sam RN nurse Meenu PT Deepak Business office Celest and Kayla

Recently, my mom underwent hip surgery, and after being discharged from the hospital, she spent…read moresome time at Sunnyvale Garden Rehab. Despite the natural challenges of recovery, the experience was genuinely positive. The facility is bright, clean, and thoughtfully designed with lovely gardens where both patients and families can relax. The staff were consistently professional and kind, and the management took the time to reach out to us as family members to ensure we were comfortable and heard. Overall, I'd give the experience a solid 4.5 stars. The only small area for improvement would be the food options. My mom is Asian, and we noticed there weren't many Asian-flavored meals available. With more and more Asian patients enrolling, adding a bit more variety in that area could make the experience even better. Thank you again to everyone at Sunnyvale Garden for making my mom's rehab stay as pleasant and supportive as possible.

In a couple of weeks I shall have been a Forum resident for 5years. I can hardly believe it. In a…read morematter of weeks I shall be 90 years old. It is true, the time goes so fast, with many choices of things to do. The food here is first class, dining out every night, or in ones home. One rarely hears complaints here, only comments about how lucky we were to find this place. The staff attentive to our every need. Last week six of us got together for a Hawaii evening. We were all either born there or had lived there for a long period, such fun. It's so easy to do things like that. I plan a big party for my birthday, and reserving tables for any occasion is just done online. Imagine, a place where dozens of geriatric grandmas and grandpas are still enjoying life. Come join us, you will love it!

The Forum is fantastic for rehab after a hospital stay. They deliver patient centric care with an…read moreexcellent nursing staff. The environment is spacious, quiet and beautiful. The meals are amazing with great variety. Physical therapists were friendly and helpful. They made the extra effort to address patient needs. Even the wound doctor was friendly and knowledgeable.

Everyone we encountered was warm, welcoming, and genuinely seemed to care about the residents…read more Cynthia was especially kind and compassionate, taking the time to walk us through the process without ever making us feel rushed. Her patience, empathy, and attention to detail made what could have been a difficult decision feel much easier. We also enjoyed spending time in the beautiful inner courtyard during our visits. The grounds were clean, well maintained, and created a peaceful, inviting atmosphere that made each visit even more pleasant.

I had a great experience, staff were very helpful, DSD provided great customer service.read more

They work so hard to take care of the elder ones in our family. We are so fortunate to have people…read morethat do this in our society. I did not feel good putting my father in a "home", but the staff and everyone there is so nice my dad whom had dementia towards the end of his life at 92 really did enjoy his time with them at villa siena!!! I highly recommend this senior care center. My Aunt Marie is at Siena now as well, and she misses her apartment that she loved, but she kept falling there and broke her hip. Then she fell again so we who weren't near her town needed to place her. She has good insurance so she was able to get in. She misses her apartment of course but she is safer now and loves reading scripture as well as many books they have in multiple libraries on site at Siena! This place just is one of the better places.

If you need an assisted living facility for your loved one, I can think of no better place than…read moreVilla Siena. My mom has been a resident here for 8-years and she loves it. The staff is OUTSTANDING. they truly CARE for all the residents. During the Covid outbreak they did an excellent job keeping the residents safe and healthy. Highly, highly recommend.

Our family had such a positive experience at Cedar Crest Nursing and Rehabilitation Center after…read moreour dad's hospitalization. The level of care, compassion, and teamwork from everyone there truly stood out. Huge thanks to the therapists, nurses, CNAs, social workers, case managers, activity staff and all the staff who helped care for our dad. You can really tell that everyone works together and communicates well because everybody was always on the same page regarding his care. That gave our family so much peace of mind during a very stressful time. Their holistic approach made a huge impact on our dad's recovery, and they also provided so much emotional support to our entire family throughout the process. The staff was patient, kind, attentive, and always willing to answer questions or help whenever needed. The facility itself was also very clean, organized, and well maintained, which we really appreciated. Thank you again to the entire Cedar Crest team for everything you did for our dad and our family. We will always be grateful.

My mother was admitted to Cedar Crest for therapy and she has received very good care at this…read morefacility. The care and therapy are superb as is the cleanliness and aesthetics. My mother is very happy with the attention she is getting there. I am particularly happy with her therapy!

The long term staff from Cynthia at the front desk, to Chona, Aidah,Jessica, Nikki, Angie and Clara…read moreare all wonderful. In addition the staff that cares for our mom on a daily basis show so much compassion and kindness my sister and I are grateful beyond words. Any time we ask a question or make a request on our mom's behalf it is answered in a positive and prompt manner. We are thankful for the great care she has received at WV and would highly recommend the facility. The Berti Sisters!

This is a long overdue update. In the time since my last review, my dad has passed away and my…read moremother who suffers from Alzheimer's is now a current resident at Westgate. In every circumstance, I have been so appreciative of the care my parents received at Westgate. Because of the care they showed to my father before his passing, I felt completely at ease entrusting my mom's care to them when the time came. The director, Aidah, knows every detail of what goes into each resident's care, and somehow also manages to remember little details about their loved ones too! She retained many of the same people even through Covid, so in some cases the same people who cared for my dad then are caring for my mom now! This speaks to the atmosphere and oversight at the facility. My mom had more complex needs than my dad, and without Angie I could never have put together all the pieces together to ensure those needs could be met. Lead nurse Jessica and her team let me know of every change to mom's health. And Clara in Activities is one of my mom's favorite people, never failing to make her smile. I could go on listing the various staff, but I say all this to say, that Westgate helps you to navigate the care your loved ones need in the least stressful way possible. Deciding to place a loved one in a care facility is never easy, but I'm so glad to partner with Westgate in doing so.

My mother was recent here for recovery from a fall. The care she received from the staff and…read moretherapy staff was exceptional. Everyone we worked with were compassionate, caring and helpful. Recoveries and care of our loved ones is complex and multi faceted. This can be a stressful time for patient and family members. Sunnyvale Post-Acute does an excellent job helping us through the process. The facility itself is bright, clean and welcoming. We would recommend this facility.

After a leg amputation, spent 2 weeks at Sunnyvale Post-Acute Center for continuing recovery,…read morephysical therapy and pain management after Kaiser stay. The staff was caring, respectful and committed. Special hats of to physical therapy staff Miranda and Melanie who made daily workouts fun and productive, with special emphasis on safety and independence and getting home! Also grateful to nursing staff who did everything possible to make stay as comfortable as possible. The main issue was with older facility where all restrooms are not ADA compliant, making it difficult to manuever with new, unfamiliar mobility equipment.

My elderly parents have just made the transition from the home they lived in since 1973 to Sunny…read moreView. As you can imagine it was a complex choice, with many emotions involved. Thank you so much Judy Jackson! You can't know how pleased AND impressed I am that you were able to make this happen in such a time crunch!!! You and your staff have made them feel so welcome and, in fact, so relieved that they are now getting so much support and social interaction that they had become hungry for. Five stars for you! This is a wonderful choice for those looking to move to a senior community.

If you're planning a trip to the Packing House, make your way across the street to Tacos El Gringo…read more We sampled many of the menu items and each one was satisfying. Their potato tacos are incredible! Update as of November 2024- This location is closed but you can still check out their food truck in Santa Ana.

Leaving a one star review only because I can't leave a zero…read more We had a horrible experience at Woodlands when bringing my grandpa here for rehab after his 3 month hospital visit. We were deciding between multiple options for rehab, and ultimately picked Woodlands because of the amazing reviews it had. However, there was not a singular positive experience that I could share. My grandpa got released from Good Samaritan Hospital with a strict diet plan and placed into rehab to gain his strength back. The first night the staff talked to us for over an hour asking questions about diet, exercise, medication and etc. We explained how he is strictly on a thick liquid, sugar free and small piece/ground food diet and must be monitored when eating due to his HIGH risk of aspiration. We come to check on him the next morning and see a plate of whole pasta pieces, chunks of honeydew and orange juice placed in front of him, which he was eating alone. Our over an hour conversation was clearly a waste of time as the staff did not listen to us at all. We experienced this situation multiple times. Helen would call multiple times, not even an hour apart, asking what his diet consists of, to not even listen and serve him whatever they had that day. The nurses would take my grandpa out in his wheelchair to stroll around, and one night as we were all visiting, one of the nurses brought him back to his room and we realized how he was disconnected from his oxygen tank. My grandpa went 10 minutes without an outside oxygen source and the nurses only came to help after we had to scurry looking for them, as they clearly did not realize themselves. My grandpa's breathing started to sound crackly and raspy, making us think he aspirated again. As we urgently requested to Helen for a doctor to come and check on him, she kept telling us how the doctor is busy but on his way for about an hour. She then proceeded to tell us how calling 911 might be a better idea. As we rushed him to the ER, we were told he aspirated and had to stay in the hospital again for another 2 weeks on antibiotics in order to heal. Woodlands caused my grandpa to go back to square one, ruining all the progress he made in the hospital. It's hard to see how so many people had good experiences at this rehab center, when for my grandpa it only caused him to get worse. I truly wish we did not bring him here in the first place, as it only weakened and damaged my grandpa further. It's sad to see nurses not care about an elders well being, and not be more prompt in this environment.

I was at woodlands 2023 and 2024 it was a hard transition for me as it was the first skilled…read morenursing home I had been in The staff was accommodating and understanding of my apprehension and somber mood The CNAs were the best! wound care was caring and always done as prescribed. The nursing staff was there when needed and provided medication timely Administration and social work ensured I had what I needed at home when I was released and gave me some resources as well moving forward By far the stand out for me was the therapy department. They pushed me but not too much just motivating enough with new challenges daily. They always got me up and into therapy every week day - usually didn't have therapy on weekends they were also so caring and seemed truly invested in my recovery The food wasn't for me but that's just my personal taste. Woodlands is large with amenities but definitely run like a small nursing facility and very family feeling. Having had to be in other SNFs I am very aware of how important it is to have that feel and staff support. Many don't do the things they claim but woodlands does the therapy to get you moving again and gets you your meds on time and ensures you get move so as to avoid pressure sores and that sounds like a low bar but it is vital and isn't always the case They have layers of support with cnas available when needed, lvns, and nurses so your needs don't get missed. I'm sure they could use more staff but as a patient I never felt like they were too busy for me