I highly recommend Northwest Family Physicians if you are need of a family physician…read more I currently see Dr. Steven Dusseau and he is a wonderful physician and always is there when my family needs him from the simplest physical to any illness or issues you may have. His nurses are so friendly and care for their patient's like they are their family. I can always count on Northwest Family Physicians to match me with another doctor if mine is out sick or out of the office. They are very professional and handle patient care very well here. If you don't believe me, come check it out for yourself and book your first screening with your next physician!

the only orthopedists' in town, Dr's Choban, McGrail and Hoang are brilliant. Dr Hoang is the…read moreyoungest and Dr's Choban and McGrail are the founders. they just opened a big new office across from Grady Memorial Hospital on central ave. this place is great for its location, with physical therapy in the same building. all three are family guys, and share an on call schedule at the local emergency room. you can always get in touch with 1 of the 3 doc's (or get an answer through their staff). they're involved with the community too. not quick to push surgery and will let you know if they dont think that's the best option (which is nice in a world full of greedy top chef's for surgeons). their last office was out dated and would have cost them a star, but the new place is outstanding. the staff is great too, often fitting you in at the last minute, and getting answers from the docs fast.

I can't give it an A-OK. I think the middle star should be "Meh-OK"…read moreThe concept of Otterbein Senior Living is impressive. It helps patients feel at home or like they have their own apartments. There should be many more to the point where the traditional nursing homes disappear. The environment can help with a patient getting better on all levels. My mom was at this facility for 6.5 days in the short term building. Poor thing has been in the hospital for the minimum of 6 days every month of this year so far. First impressions were great. Michael got my mom a wheel chair, noticed she was cold and gave her a blanket. My sister and I knew she thought we were "dropping her off" in some place that hadn't been redecorated since 1987. We were very happy to show her that it was light, bright with four windows and she had privacy. The PSA's were all fabulous. Michael, Sanjay, Sequoia, and others that I would remember by face but failed to write down their names. Jamie the nurse was great. My mom really liked Susan who was the social worker, and the psychiatrist as well as Dr. D. Lauren was exceptionally helpful with getting her admitted and paperwork. The aforementioned individuals made a great impression on us. My mom had to leave by ambulance and didn't leave the hospital for 12 days. The first week she was in the hospital a young lady named Kristen came to see how she was doing. I thought that was very nice. That's where my positive comments end. The director of Nursing? Never met her and I should have way before her being there 5 days. I was told to always just push the option to speak to her. That was great until I inquired if my mom had fallen. She didn't call back. I did and no answer all of a sudden. So my sister called and she picked right up. She had conducted interviews and confirmed my had not fallen. That was great, however, I have EVERY right to ask if my mom fell and that is the type of call that warrants a follow up ASAP. Kevin? Didn't need to meet him and after the attitude he displayed while I was cleaning out my mom's room because she had to return to the hospital; I'm not sorry about not meeting him. He's arrogant and rude. If he had any questions about what was obviously going on right before his eyes, he needed to use his eyes and make contact with me and speak to me, not yell and demand someone else respond. I wasn't responding because nobody is going to speak AT me and get a response. I didn't care for him interrupting me as I was giving the PSAs an update on my mom, that they had taken care of and had a genuine concern for. There are various ways to have handled that. He handled it wrong. I was told by more than one person; three to be exact that that building rarely is full so it shouldn't be an issue to get her back after her hospital stay. Granted it was 12 days later, but I still feel like this facility did NOT want my mom back because of the issues she was having. But since it's a NURSING facility, those are issues each and every person should attend to. It was like they just focused on her PT needs and ignored everything else. They had doctor records so they knew what they were getting with my mom coming on as a patient. The PSAs are pretty much nurses too. They have quite a few duties. Too many to be honest. Cooking, cleaning, laundry, getting vitals, tending to patients and cleaning rooms. This is how you burn out your team. This is how you have turnover. It costs more to replace employees then to keep the ones you have and keep them happy. It's not really such a feat to show your employees appreciation. We had the social worker at OhioHealth call the location in Gahanna and within seconds advised they had a room available. I found that to be interesting. It's only day 1.5 but the differences are apparent. Starting with them testing her for TB right off the bat. That wasn't done at all in New Albany. There's a different type of "buzz" here and my mom, sister, and I feel it. Stay tuned.

Otterbein of New Albany was a refielf in helping Mom during her rehab after being released from St…read more Ann's. When she was released after a second visit to St. Ann's New Albany unfortunately had no room. Mom was sent to Gahanna which lacked adequate staffing and attention to patients. I would rate Gahanna a 2 only because of admin staff was helpful in finding long term care for Mom. Lady working in the kitchen was so helpful and a 5 helping make sure Mom was up and feeding her. During 3 visits to Gahanna Mom was dehydrated and only water was administered by my wife and me during visits. Once she was transferred to long term her lips were dry and cracked and she drank 3 glasses of water which tells me once again Gahanna ignored making sure she was hydrated. If you have a choice Otterbein of New Albany is the only choice! Gahanna the aids would be on their phones off to the side only moving if us as a family member initiated moving of helping our loved ones.Mom had dried food on her chest and on her clothes only cleaned up while we visited her.....

In less than a month of moving my father in law to BG he has been a happier man. He is a long term…read moreresident. He is getting physical therapy 2 to 4 times a week which he was not getting at his other nursing home. These girls care about the resident at BG. I can't say anything negative about this place. Everybody was very helpful getting him in a routine. The staff helped out with any questions we had. They have made him feel at HOME!! If you are looking for a place for your parents or in laws to live during their late years.... This place is it!! If I could give them above I would do so!! Thank you for making this move successful!!

the facility has been wonderfull in taking care of my mom. They have met all her needs and staff…read morehas been very kind to her. I would recommend this facility to anyone. She came for rehab, but is too ill to continue. Director of nursing and social worker have been especially helpful.

Considering the fact that every time you go to a free clinic, you get a different doctor, and have…read moreto spend a large amount of time retelling your story, I am happy to say I haven't had a bad experience yet. Yes, it is a bummer that you have to get to the building so early, and very well might not get out till 9:30-10 pm, at least there is action taken to solve health issues. I was set up to see a gastroenterologist, on my first visit there, and given further information about the health options that are out there, for people without health insurance.

Had an appointment today with Optometry. Went through the normal preliminary checks and getting all…read morethe pictures taken. Then it was on to getting the actual eye exam. My doctor was Dr Belzie/Resident Physician. She was phenomenal, very thorough, doing the normal routine of pictures and examination. She was very easy to talk to and discussed any issues. Just another VA Superstar!!

I had a long awaited appointment with my pain clinic doctor today. A spinal injection promised long…read moreawaited pain relief. Following my procedure I walked to my car free of pain in my leg. But how was my back pain going to progress through the day? I felt cautiously relieved. Well it's been a busy day since my appointment and my pain is gone for the time being and I'm feeling like a kid in a candy store. I couldn't be more grateful. I actually held back my tears because I couldn't and still can't believe how good I'm feeling. Do I deserve this feeling? It's been a long time coming. I felt relaxed and important to the staff at the VA in Columbus Ohio. There are no words to describe my gratitude. Feeling blessed. Thank you!

Parking: This location has plenty of parking. I have never…read morehad an issue getting a front row parking spot, which are reserved for patients. Facility: This location has all kinds of therapy equipment, cardio machines, anti-gravity treadmill, plate loaded stretch machines, exam tables, artificial turf area, and all kinds of miscellaneous tools for therapy. Staff: When first walking inside, the front desk staff greet customers by name. All physical therapists seem very friendly. I was assigned to Kennedy and Chloe, who were both awesome. Overall: I would definitely come back here in the future for injuries. First floor is the surgery center and the second floor is physical therapy.

I had a good experience here. I chose this location as it's closest to my home. Check-in at the…read morehospital was easy. I did pre-registration online sped up the process during check-in and I was directed up to the appropriate area. This is not my favorite of the OSU hospitals as it's an older one, but the service was great. No complaints on the quality of care, or the staff. I had a scheduled ultrasound. I was very pleased with the time wait Customer Service I would recommend that procedure here. This hospital is a good option and maybe overlooked sometimes. Personally feel it's not as nice as the main hospital, or some of the suburb locations, but convenient location on the near east side. I would recommend and my partner has a hip surgery in April so will be able to see how that goes here as well.

So I'm at the hospital for 3 days with my child. Already frustrating because she is a child. The…read morestaff of Doctors, nurses, hospital cleaning all the best I've ever met. In my haste of getting my child to emergency and thinking we would be there a couple of hours and go home I forgot my charger. Guess where the only courtesy charging stations are? Emergency room, guess who is rude a doesn't give a care about human things people go through when they come to the hospital? the emergency department. Why would I not be able to utilize the courtesy chargers. I'm here with my child have been here 3 days and needed my phone. I don't know if it's policy but the policy makes no sense.