The Dr here was truly great... I wish I remembered her name! I went in with my child and they…read morehelped so much and put me and her to ease. I know it was a busy time-we waited a few hours but it was urgent and I was just glad they got me in-helped with care and kindness-What a relief. Thank you!

If you make an "appointment" online there's no guarantee you will be seen at that time. The only…read moreguarantee is that you will be seen sometime before they close. I waited 90 minutes after my time slot only to see someone who asked for my entire medical history before their PA would see me some time later. They could not tell me how when that would be. Just sometime before they close. This Med Express facility is now operated by Bon Secours, and apparently they do not have patient records from Med Express, Sentara or UVA. By contrast, Sentara's Urgent Care on High St was able to see me immediately, had access to all of my medical records and the care was excellent.

I came in on a weekday at lunchtime and there was only one person working the front office; there…read morewere a lot of people in line to be checked in. Don't get me wrong, the office assistant was delightful and was doing everything in her power to get folks in. But in the 20 minutes I waited to check in, about 6 people left due to the wait time. Luckily, I had an appointment and was seen soon after I checked in. The nurse was a little abrasive, but I can empathize that it was a stressful day for them. Understaffed, and long waits with no appointments - be warned. A 3.5 rounded down.

Packed and not organized. Not enough staff. Maybe a bad day for a visit. Not good. Sent us to…read moreanother care place.

Everyone that I encountered for my visit and testing were very kind, professional and worked with…read morecare. From reception to take-in, nursing staff and the doctor I met with, all we great and the time frame was very good between the different procedures I needed. I was in and out in short time, unlike the 5 hour wait time I experienced at a larger hospital here.

The ICU unit is beyond wonderful. The Doctors and Nurses are absolutely incredible. They are on…read moretop of everything with the patient and keep the family updated. I cant say enough about all of them. Great place to be if you need to be in ICU.

Daughter with possible strep throat scheduled an appointment online, the same day, at the Emmet St…read moreLocation. She arrived for her appointment and the clinic was closed. Called to customer service and they said "oh yes, that location is temporarily closed, probably for the rest of the week." Good follow up would have been for SOMEONE to notify my daughter the clinic was closed AND to not allow appts to be scheduled if the clinic is CLOSED. No one cares about providing any kind of good customer service or even care if people receive care when they are sick.

From the owner: CVS Health is conducting coronavirus testing (COVID-19) to qualifying patients. Get a rapid test…read morefor results within hours or a lab test for results within a few days. Test types vary by location. High demand may cause lab delays.

Doctors, nurses etc. are great, top notch. The cafeteria and pharmacy could use some help.read more

I had a procedure at UVA earlier this month. It was a pretty scary procedure, so my usual doctor…read morereferred me to a top specialist in the state to do it. I'm not too familiar with Charlottesville, but it was fairly easy to park in the Lee Street garage and navigate across the street. At reception, a kind person walked us to the suite where I needed to check in. That was appreciated since I would not have found it on my own. All of the nurses, aides, and the doctor were friendly and efficient. The prep was quick, they asked me about allergies several times, and then poof, I was out like a light. It was the first time I wasn't told before they were starting the anesthesia, so I was surprised to wake in recovery. One thing I didn't love was that a transport guy wheeled me to the curb while my mom retrieved the car...and then LEFT ME THERE. Like sir, that is not how it's supposed to work. A woman was blasting her music and I was pretty crabby/vocal about having to listen to it. I did successfully get myself into the car, but isn't that kind of a liability if I had fallen? Other than that, it was a good experience and they kept me at ease during a really stressful day.

Pro: bit parking lot, resources( IV team, transport, PT, phlebotomy), bike rack area…read more Con: parking of site, vocera phone, paying for parking permit, limited computer on wheel machine available on units, shared patient roo This big hospital is close to the UVA college campus making this place a busy place full of people and traffic. The staffing is pretty decent with lot of float pool nurse filling in the shortage gap. The nurse to patient ratio of 1:4 is nice, the hospital has a lot of resources to help the staff, and the cafeteria offer a diverse range of food. Many staff ride bike on campus so there are a lot of bike rack area to store your ride. Staff have to park off site and take a bus to the main hospital. It annoying that during the football season staff have to park somewhere else or risk getting ticketed/towed. All in all, a pretty good place to work at.

10 hrs in the hospital. They have broken equipment. Did a non existent pain check. She's being sent…read morehome because she could swallow a goldfish cracker and even though her appendix is definitely not a normal size. It's not concerning enough. What a joke. I'm absolutely appalled by this hospital. #1 children's hospital my ass. The only good thing coming from University of Virginia Medical Center was our nurse, Felicia. Thank you.

I would give no stars but that would not be fair to Dr. Disabato. He is very knowledgeable,…read moreexperienced, and professional. His front desk, however, is extremely inconsiderate and aggressive. The receptionist has been offensive and abusive in every interaction I've had with her as well as humiliating. I would like to keep the care and services of Dr. Disabato but his front desk makes it impossible to continue. I will never subject myself to that kind of treatment again. Be mindful and aware.

Had bunion surgery by Dr. Gulosh. She made me feel so comfortable and the result looks great! Will…read moremost definitely recommend and if I ever have my other foot done I will go back to her :)

Everyone was so nice and didn't rush through my visit. Met Nurse practitioner and Dr was very…read morethorough. I had left the practice years ago and came back. Glad I did.

They are the best! Especially the MAs Alayna and Makayla! They are so kind and supportive! And…read moreMikelah Taylor is the BEST NP! They have all been so kind. I have had bad experiences with drs in my life but have been going here since I moved to CVille and never want to go anywhere else!