This review is for Bath&Body Works 5th Ave Mall location. I rarely come here but it's always a…read morepleasure when I do. I love how wide open their space is. Bright and clean of course, but the staff here is really top tier, compared to my "home," location. I love how knowledgeable they are regarding their sales and deals. Super helpful and warm. My teenager was able to find every self care item she came for, at competitive prices.

I much prefer this B&BW to the other locations in town. Service here is consistently better…read more Staff is always EXTREMELY friendly and helpful and they always have the products I'm looking for. Once in awhile they may not have as many bottles of something that I want, so the staff helps me find something similar that meets my scent profile. The store is much better lit and organized than the other stores too, which is weird since they have standard. Maybe it's just the shape of the store.... Either way, it's just a better store all around.

So my wife placed a pick up order and sent me to pick it up at the store. I got to the store and an…read moreemployee greeted me and asked if there was anything they could help me with. I said no, I am just picking up an order. She said great, the pick up counter is all the way in the back. So instead of wandering around I knew where to go. Picking up the order was very easy and quick. On the way out I checked out a few of the soaps and hand sanitizers near the checkout area. It always amazes me just how many different sentences they have, which is great but that brings me to my only thing I don't like about the store. All the sentences mixed together can be a bit overwhelming.

Bath and Body Works located at 800 E Diamond Blvd, Anchorage AK 99515…read more My family and I went into the Bath and Body Works in the Diamond Center mall and the cashier ruined my shopping experience in from of my family. I was searching for the beach chapstick and asked the cashier as she walked past if they had it and she said they didn't have it. I then looked around when I was and located it. During the time I was looking for the beach chapstick I opened the drawer that was directly below where it should have been. I didn't see it so I closed the drawer and located the chapstick directly in front of me was that hiding in plain sight. While checking out with all my items that totaled $75.84 after discounts the cashier asked if I was an employee. I said no and the cashier replied "you are absolutely not allowed to open the drawers." In a rude and condescending tone. I said I'm sorry, I won't do it again and proceed with my checkout. After leaving my family and I were taking about how rude it was for the cashier to act like that especially after not assisting me in locating the Chapstick. The comment "you are absolutely not allowed to open the drawers" stuck with all of us. My husband said we should return the items based on our customer experience and we all agreed. No business should receive a customer's money when the employee is rude. While returning the items my husband informed the same employee that we were returning the items based on her attitude. The employee said she was sorry for the way she acted and my husband said "we are absolutely returning these based on your attitude and the way you treated us." My husband said there are no signs informing customers not to open the drawers where extra items are located. The employee agreed and said you are correct there aren't any signs informing customers. We proceeded with the return and left. This is my last time shopping at bath and body works. Tina Kerr

Recently, I ran out of the colognes that I love from B&B Works. Unfortunately, when I went to my…read morelocal retailer in Texas, they told me that they were out and also discontinued. So, I went home and searched for my fragrances and found them in Alaska!!! I called the store to confirm that they had the products I was looking for and they did! Your associate, Sonia, went above and beyond to help me get what I needed. Not only did she answer all of my questions, she also walked me through the ordering and shipping process. Soon after, I received my order. Thank you Sonia!!!

A great location! The workers are always so helpful and sweet! They always help me find the perfect…read moregifts for my friends!

Ghost town! They didn't open on time…read more I wandered the entire first floor looking for a classy dinner shirt. I think I saw only one employee. Cashier. No one asked if I needed help. I left without purchasing anything. Solid white black or pastels, were my choices. I was very disappointed. I wasted my time.

I came in to JCPenney searching for a specific plate set and to browse new runners…read more JCPenney's could use a lot of work with their staff. I shouldn't be able to hear a loud conversation of cashiers at the customer service desk talking about inappropriate topics with fowl language dropping many f-bombs in a short span. I looked over, made eye contact with these girls working and they continued on swearing. Mostly the store was clean as far as housewares go, I found my plates not otherwise listed in stock online. The experience was unsettling and while I like shopping at JCPenney every so often, customer service needs a bit more training on what's appropriate in the workplace.

So they're very helpful but also aggressively helpful. Still friendly, still helpful. It's just a…read morelot for a little store. I was also in a rush to make my Apple Store appointment so the speediness to get in and out was from me. I think they would have been helpful if I wanted to smell or try out every product in the store. I did learn that their baked Alaska soap is a Christmas soap. Which I had no idea. They do still have other lemony citrus soaps to choose from. My daughter also has a handful of allergies including dairy and nuts, which are sometimes Ingredients in soap products. They helped me to find products free from my daughter's allergens that also smell good. This is so meaningful to get so much care for allergies.

Their products have something called titanium dioxide. Example: When the lip scrub is put on your…read morelips and you inhale the titanium dioxide, it is a level one carcinogen don't buy from them. They are selling as a vegan and clean product, they are not. It needs to have a label that says "This product contains an ingredient, not recommended for human consumption." Their targeted sales are to young women, sick.