This review is for Bath&Body Works 5th Ave Mall location. I rarely come here but it's always a…read morepleasure when I do. I love how wide open their space is. Bright and clean of course, but the staff here is really top tier, compared to my "home," location. I love how knowledgeable they are regarding their sales and deals. Super helpful and warm. My teenager was able to find every self care item she came for, at competitive prices.

I much prefer this B&BW to the other locations in town. Service here is consistently better…read more Staff is always EXTREMELY friendly and helpful and they always have the products I'm looking for. Once in awhile they may not have as many bottles of something that I want, so the staff helps me find something similar that meets my scent profile. The store is much better lit and organized than the other stores too, which is weird since they have standard. Maybe it's just the shape of the store.... Either way, it's just a better store all around.

So my wife placed a pick up order and sent me to pick it up at the store. I got to the store and an…read moreemployee greeted me and asked if there was anything they could help me with. I said no, I am just picking up an order. She said great, the pick up counter is all the way in the back. So instead of wandering around I knew where to go. Picking up the order was very easy and quick. On the way out I checked out a few of the soaps and hand sanitizers near the checkout area. It always amazes me just how many different sentences they have, which is great but that brings me to my only thing I don't like about the store. All the sentences mixed together can be a bit overwhelming.

Bath and Body Works located at 800 E Diamond Blvd, Anchorage AK 99515…read more My family and I went into the Bath and Body Works in the Diamond Center mall and the cashier ruined my shopping experience in from of my family. I was searching for the beach chapstick and asked the cashier as she walked past if they had it and she said they didn't have it. I then looked around when I was and located it. During the time I was looking for the beach chapstick I opened the drawer that was directly below where it should have been. I didn't see it so I closed the drawer and located the chapstick directly in front of me was that hiding in plain sight. While checking out with all my items that totaled $75.84 after discounts the cashier asked if I was an employee. I said no and the cashier replied "you are absolutely not allowed to open the drawers." In a rude and condescending tone. I said I'm sorry, I won't do it again and proceed with my checkout. After leaving my family and I were taking about how rude it was for the cashier to act like that especially after not assisting me in locating the Chapstick. The comment "you are absolutely not allowed to open the drawers" stuck with all of us. My husband said we should return the items based on our customer experience and we all agreed. No business should receive a customer's money when the employee is rude. While returning the items my husband informed the same employee that we were returning the items based on her attitude. The employee said she was sorry for the way she acted and my husband said "we are absolutely returning these based on your attitude and the way you treated us." My husband said there are no signs informing customers not to open the drawers where extra items are located. The employee agreed and said you are correct there aren't any signs informing customers. We proceeded with the return and left. This is my last time shopping at bath and body works. Tina Kerr

I got a new couple month supply of Redkin heat protectant which I do highly recommend. Walking back…read moreand grabbing it was easy. I almost wanted to check out more Red-kin products but didn't want to spend much time browsing. I also found the Ordinary caffeine serum that was out of stock at the Ulta in South Target so that was a plus. This Ulta gets a little busy but not as crazy as other states get. I'm not a fan of when you get to the checkout and everyone at the front carries on all their side conversations or business like you're not even there.

Go to the mac section of the store for a wonderful experience with robert!! Such an amazing person…read morewho made our experience at the store a lot of fun. Just a great conversationalist and person all around.

So they're very helpful but also aggressively helpful. Still friendly, still helpful. It's just a…read morelot for a little store. I was also in a rush to make my Apple Store appointment so the speediness to get in and out was from me. I think they would have been helpful if I wanted to smell or try out every product in the store. I did learn that their baked Alaska soap is a Christmas soap. Which I had no idea. They do still have other lemony citrus soaps to choose from. My daughter also has a handful of allergies including dairy and nuts, which are sometimes Ingredients in soap products. They helped me to find products free from my daughter's allergens that also smell good. This is so meaningful to get so much care for allergies.

Their products have something called titanium dioxide. Example: When the lip scrub is put on your…read morelips and you inhale the titanium dioxide, it is a level one carcinogen don't buy from them. They are selling as a vegan and clean product, they are not. It needs to have a label that says "This product contains an ingredient, not recommended for human consumption." Their targeted sales are to young women, sick.

I was out and about doing some Christmas shopping the day after black Friday and stopped by…read moreSephora, downtown Anchorage. I wanted to check out Salt & Stone, Necessaire, plus see what they had from Urban Decay. In hope they had anything left in stock after what seemed to be a busy black friday. Sure enough, the store felt clean, organized, easy to move through and surprisingly well stocked. Holiday gift sets were everywhere, which was great for browsing and picking up extra gifts. There were quite a few employees on the floor picking up after customers and checking to see if anyone needed help. Helpful without hovering, which is nice. Urban Decay options seemed very small this time, so I didn't find as much as I hoped for in that section. Still, the visit was success overall. Checkout was fast. I left with some gifts checked off my list! *** As always my German translation Am tag nach Black Friday war ich unterwegs, um ein paar Weihnachtsgeschenke zu besorgen, und bin dabei im Sephora vorbeigegangen. Ich wollte mir Salt & Stone und Necessaire anschauen und auch sehen, was sie von Urban Decay da so hatten. Ich hatte die Hoffnung, noch was zu ergattern am Tag nach black Friday. Der Laden war erstaunlich sauber, und überraschend voll mit sachen. Überall gab es diese Geschenk-Sets, was super war, um zu stöbern und noch ein paar extra Geschenke mitzunehmen. Es waren auch ziemlich viele Mitarbeiter unterwegs, die aufgeräumt und geschaut haben, ob jemand Hilfe braucht. Hilfsbereit, aber nicht aufdringlich, das ist echt angenehm. Die Auswahl bei Urban Decay war diesmal ziemlich klein, deshalb habe ich in der Ecke nicht so viel gefunden, wie ich gehofft hatte. Trotzdem war der Besuch insgesamt ein Erfolg. Das Bezahlen ging zügig. Alles in allem konnte ich einigen Geschenken von meiner Liste streichen!

I would give zero stars if I had a choice. Do not get your eye brows waxed here. The guy took a lot…read moreoff my eye brows. They are as bad as Brow Chicka. This sucks!!!!! They suck!!!!

Thiefs !!! Do Not shop here.!!! The will steal your money…read more I purchased 3 travel size perfumes on 6/29/23 and when I got home that night one of the bottles was EMPTY. Completely dry empty. I went back the next day and they refused to refund me stating " we don't accept empty bottles of perfume" . Dude ...you sold an empty bottle. The Sephora "manager" named Bryce said he would "look into it" and check surveillance cameras but never got back to me. This is a SCAM they are running there. 4 days later I came back and spoke to the KOHLS "manager" and all he said all he could do was to give me their corporate number ( that no one ever answers). People, do you self a favor and go to the Sephora at the mall. You will get outstanding top notch customer service by the outstanding manager Cassie Cowen. Don't take a chance at the Muldoon Sephora. It's not worth your aggravation.

Staff was really helpful and color matched me for a new foundation and new face cream to help with…read moremy dry skin. the gal also got me signed up for the rewards. It was a fun experience, I had never been in a Sephora before and I will definitely be back.

Kylie was extremely helpful and kind. she offered to look through their shipment and called me the…read morenext day to let me know she found the item I was looking for. great service

I received the some of the best customer service. I came to the store to fulfill an InstaCart…read moreorder, my phone battery was on 2%, just enough until I got back to my car. The beautiful lady grabbed me a phone charger, looked at what I needed and grabbed it all for me.

I've bought Denali Dreams products from various locations around town, but I'd never visited the…read moreheadquarters that's around the corner from my place until today. It's much much smaller than I'd expected. I don't think they actually do much in the way of retail out of this location because what they have for sale in the foyer isn't when representative of all their products. What makes it worth stopping in though is the prices, which are a dollar or two cheaper than any other locations. They also have deeply discounted soaps that came in under weight. My favorite Denali Dreams product is actually their lip gloss, which is all natural and really hydrates and doesn't leave a weird residue. And it tastes really good. I also love their 2 dollar bars which a great for shaving with. It doesn't really lather, but makes a great slick coating that cuts down on razor burn. In general I buy their soap because I want to support local, not because I love it. It's an okay product, made with natural ingredients here in Anchorage. I prefer Talkeetna Girl soaps, which are a far superior product, but much harder to find here in Anchorage. I'm not crazy about most of their fragrances which I find to be very manly. The blueberry and cinnamons both have a nice girly frangrance, but the rose on the grandma end of the spectrum. They do have a full line of soaps for men, such as IPA and lager which is totally adorable. Denali soaps are great gifts for your friends and family in the lower 48. In summary, buy local kids.

I received a tin of Midnight Sun Gardeners Salve as a gift many years ago from a friend who…read moretraveled to Alaska. I have been a huge fan of this company from the moment I opened the tin and smelled the heavenly fragrance. I became a bigger fan when I actually used it. I have never been disappointed in any of the products I have purchased and have family members that ask for these products as gifts. Solves the problem of buying a gift for someone who has everything with the unique and quality product.

I came in to make a return on a foundation that made me look ghostly. There was a slight delay to…read moreget manager approval for the return but otherwise it went smoothly. They would have refunded to my card but I asked for it on gift card and they obliged. Everyone was very nice, offered me a bag and all that. I went to the prestige side of the store in search of a really good match for a new foundation. Marcia was a super help. I told her I was looking for a Dewey, close to full coverage foundation that'll really last some wear. She looked at my skin, used the most delicate cleanser and her first pick in foundation choice was right on the money. She helped me to also find a good setting spray and answered my questions with so much confidence and knowledge. I told her I was in a rush (my husband and our child were waiting for me) and she was quick. Comparing this location to the Muldoon store, I think this might be the better one. The shelves were well stocked and it seemed like they had a wider product availability. It was also very clean inside. Everyone was incredibly friendly. Great visit. The down side was it so helpful I probably doubled what I expected to spend (I found all good things)

I went in to pick up a few things 2/17 and the sales lady was very nice. She talked me into signing…read moreup for a rewards program and let me know that my receipt would be emailed to me so I didn't keep the paper copy. I go back the next day to return something, and my rewards program was set up wrong, the receipt was not emailed to me, and the people at the counter made me feel like a thief for not having their receipt. Finally after 30 minutes of sitting at the register with them, they realize the account was set up wrong and was linked to some different number. In addition, they had 50% off sales signs up, but when I got to the register, I guess, even though the whole display was covered in 50% off signs it was only for one specific product in one specific color. A lot of false advertising. I will never return to the store. The employees made me feel like a thief when they're the ones that messed up setting up the account. I did not like the way they treated me or their attitude. This happened 2/18 around 7pm. I highly recommend driving across town and going to Sephora.

New owner. He is honestly the best. Willing to work with you to get the products you're looking for…read moreif it's not available in the store. Check it out. You won't regret it. Everybody needs a hair supply bestie!

Use their LA eyeliner and Fair and White Exfoliant soup. LA Eyeliner is cheaper than Ravon and…read moreLancome etc. I put this eyeliner in the morning and it stays. and I am using the Fair &White Exfoliant sop and it peels out of the dead skins off face. I used to go Solara and paid $120 each treatment but this soup works so good and I do not go for facial anymore . My face looks younger and the soap was only $16.00. I bought this soap and send them to my friends and gift them to my friends in Anchorage. I bought LA Girl Lip Gross and they stay all day and they are only $7 or less I bought flat iron. her items are cheaper but quality is better than others. I love her store and she is nice and proper. At least she doesn't pretend to be your friend. Product itself proves that it is worth trying. I finally spell the truth and I am afraid everyone will look younger.