My first time here was recently while visiting the area. The store is well organized and clean…read more The sales associate who assisted us went above and beyond. Also, the staff members were very knowledgeable and friendly! We were able to locate the products we were shopping for. I will definitely return to this location in the future!

Had a haircut. Alexis did a very good job. Butterfly cut, got rid of all the old dead ends. Was…read morevery careful not to give false expectations. Went to my in person job after working remote for 2 years and I felt like a human being and not a cave troll. I give her a 5 star review. She was very professional. And that's what I expect. I work in finance, and she was great. Didn't smother me with too much chatter, listened to what I needed, gave great advice, looked at my old haircut photos and did exactly what we agreed upon together. She was ultra fast. I will come back for the full keratin with her. Went to get some products after the cut. Walked around forever and got no help. Had to track someone down, by then I was in a hurry I just needed a quick recommendation. I got Lilith. Asked for a moisture rich foundation brand because I have dry skin. She wouldn't just answer the question. Had to criticize just about everything I do and follow up with a ton of questions. Had to cut her off. Just tell me the name of brands. Sent me to Clinique- gross, mineral oil. Then another brand. Nothing matched my color. What a waste of time. I had better luck and less irritation on my own. She caught an attitude when I said I would be okay by myself after that- when asked a simple question, I expect simple answers. I did not invite her to get into my skin care routine. I see a dermatologist and just have dry skin, I am early 40's, though I know I don't look it. And don't try to upsell me on skin care products. I already had 3 skin care items in my hands and I was ready to leave the store. It was super crowded and it looked like nobody was being helped at all. No smashbox tester products on display. I had to guess my shade, but I got lucky. It's not too bad. They didn't have my exact shade though. Going to 2 Faced next time. Still within rerun policy, might just return it. I think 2 Faced is more my color pallet and seemed creamier when I used it before.

Could not be more annoyed right now. I went in there naturally very blonde. All I needed was for…read morethem to fix my "money piece". Told her to leave my naturally bright blonde but just to fix my bangs, and that I have a black tie dinner in 4 days... I left with my whole head totally ashy, washed out, dark blonde- ish... which, by the way, I still have no money piece to. When I told her it was too dark she told me that I could schedule an appt in 3 months to add more blonde back to it. Then she proceeded to charge me $250. I will not be back.

Maven salon is great, as long as you're completely satisfied. However, if you're not and you ask…read morefor a touch up a day later they will ignore your texts & try anything to get you to not come back. I finally got them to give me a follow up appointment (an hours drive) @ 6pm. When I got there I wasn't offered coffee, water or anything. I was received with looks of disgust, like a pack of she devils. I was told my hair is exactly the color I wanted. I was told there was nothing they could do to "make me happy". How presumptuous of them to think they know what would make me happy. I was escorted to the door with a promise of a call from the manage and a refund, (yeah right). Two days later, no call & certainly no refund. This is one of those places that's run by snotty nose little bitches, and if you don't fit that mold you're not welcome.

Salesperson on Saturday sold me hair shampoo and conditioner she recommended as well as other…read morethings she recommended. I was very pleased with the care and time she took. I got the shampoo and conditioner bottles home and the pumps didn't work . I brought them back the next day and the salesperson went and tried to get me a bottle that opened and pumped. (I spent a 100 the day before not a lot but enough to be somewhat significant.). None of the bottles worked . I asked if she had pumps that I could have so I could use the product . We determined the pumps didn't fit but begrudging I figured I could use them . She said to the other clerk "I'll have to watch a YouTube video later to open them because I know they open" . I went to leave and she said I had to pay for the pumps ( 1.99) . I didnt have my wallet as I had expected to exchange them for working bottles. She said I had to pay . I said refund them . She couldn't do that. I would have to come back. Customer service is not their specialty today. No thinking about the customer. I returned something the day before because it didn't work but purchased even more because of how I was treated. 3 trips to have merchandise work is a bit much . I'm sure she/they thought I was ridiculous but as a business owner I would not want my customers to be treated like that. As the expression goes "Penny wise and pound foolish " You never know who will send you business or who won't . Be kind and giving .

Only gave two stars because they had the products I needed. I have been going to this location for…read morea while, since it is the only location in my area, and I get nervous every time I go. One particular employee is not very helpful and offers "advice" or makes comments, that aren't necessarily helpful or asked for. The staff as a whole is usually rude, but I guess that's most Sally's Beauty Supply stores anyway.

Awsome supplies!!! Ok service could be better with patience in front counter better customer…read moreservice but not to bad great place just need better work

This bath and body works is situated inside of Lynchburg mall. They are connected with yankee…read morecandles which makes this store massive. The hostess are very friendly and helpful and provided great recommendations. The lightening in this store is AMAZING and attracts you to all of the exciting new Fragrances they have to offer. All the products are so nicely coordinated and colorful. Great display of products!!!!

A one stop shop for all of your body care and home fragrance needs. Service is fast and friendly.read more

The pharmacy won't tell you about available discounts. I picked up a prescription with a GoodRx…read morecost of $40. The clerk tried to charge me $96. I had to tell her to apply the GoodRx discount. This is a shady practice. When I fill prescriptions at Kroger Pharmacy (Timberlake Road), they automatically apply GoodRx discounts. Walgreens will try to cheat you out of it, so be sure to speak up.

It was nice to be able to get a couple essentials on Christmas Eve, but the pricing is ridiculous…read more Every item I was interested in was a couple dollars more than I could find the exact same item somewhere else. For example, the EOS lip balm was $4.19, when I can find it under $3 at other stores. Makes no sense how they stay in business. Also, the lines are always long no matter when you go. I only go because they are close by & my roommate likes going.

My husband purchased two bath bombs from Blakey Bath & Co. and I couldn't have enjoyed them more…read more They both had such a pleasant scent (Oatmilk & Honey, Dripping Dreamsicle) and they felt luxurious in the bath. Can't wait to go there myself and pick out a few more!

From the owner: Black Owned Business, Family-Operated, Female-Operated, Female-Owned, Goat Milk Soap, Health and…read moreBeauty, Locally-Owned, Self Care, Whole Wellness