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    Ask the Community - SEPHORA

    LaserAway

    LaserAway

    4.2
    (31 reviews)
    0.1 mi
    19 years in business
    Certified professionals

    I am extremely disappointed with Laser Away and their consistently poor customer service…read more From the very beginning, I've encountered countless scheduling and system issues that have made it impossible to move forward with my treatment confidently. At my first appointment in September, I was told just two hours before my scheduled time that someone else had double-booked my slot and asked to come later. I explained I couldn't due to work, but was told to come in anyway. Then, just 15 minutes before my appointment, while I was already on my way, I got another call saying they couldn't accommodate me and I would need to reschedule. When I finally showed up for my first service, their computer system was down, and I had to wait around 20 minutes before the technician proceeded. After the session, the system was still down, and I was told someone would call me the next day to schedule my second appointment. I provided my name, but no one ever followed up. I had to take the initiative myself and reach out in January just to schedule my second appointment. For my second visit, I arrived for my scheduled appointment only to be told they had no record of my appointment, forcing me to reschedule again. The recurring system and scheduling issues make me not even want to go back to finish my treatment. I would strongly advise everyone to avoid this place.

    I've been going to Laser away for some time now, and I'm genuinely impressed every time I visit…read more The nurses are incredibly skilled, professional, and always make me feel comfortable throughout each session. They take the time to explain everything and check in to make sure I'm doing okay, which I really appreciate. The clinic itself is spotless and well-organized, with a calm, welcoming atmosphere. Equipment looks modern and well-maintained, and I never have to wait long to be seen. Overall, I'm really happy with my experience here and highly recommend this place to anyone looking for effective laser hair removal in a clean, professional environment!!

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    SEPHORA - cosmetics - Updated July 2026

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