The staff here have little to no product knowledge about the products they sell. In addition their…read morereturn policy sucks, even when they sell you the wrong product, and they refuse to take it back. Do yourself a favour and go to Long & McQuade instead, where the employees actually have knowledge of the products they sell.

Staff were trying to help, but didn't know the product. We selected a piano they had in stock, and…read morethey fumbled through the 0% financing process. Were told it could be 1/2 an hour for approval. Fortunately it took 10min, but they wanted a 30% down payment AND a $20 admin fee. We cancelled the application and went to another dealer in town. What a joke, and waste of time.

I convinced my wife to visit this store while they hit up a thrift shop . Musician's paradise! A…read morefull-time musician or not it didn't matter; I was in heaven, as they had the usual gear, but also rarities at least for this foreigner (American) like teardrop guitars and the like. The staff were friendly and inviting as we talked music; they even invited me to local jam sessions. A very nice gesture. I'd come here again.

These guys (and girls) are great. Excellent knowledgeable staff, truly helpful, great stock,…read moreespecially for a small town, and really seem like they care. Highly recommended.

This is where the GuZheng was found! Chuen Ying Arts Centre teaches Art for children and Music for…read moreChildren and Adults. They specialize in GhuZheng and Chinese Flute teachings. Mostly are done in Chinese, but I believe that they can also teach in English. They have private tutoring classes as well in Chinese string and woodwind instruments. It's a husband and wife team. Mrs Cheng, a beautiful woman and her husband are well known in the Chinese classical music industry in Canada. They have a number of CD's of various music in their collection of performances. We were shown the $800 dollar GuZheng, but that wasn't what Mum wanted so Mrs Cheng brought our a few others to show. When the final selection was made and the purchase done, she tuned the instrument, offered the free stand and the free chair. We didn't get the chair, but daughter will get it next time. The ones that they had at the time were too small. There was a mumbling in the car of how expensive it was, but that it was more affordable than the other places. The Daughter hopefully really likes it (which she did) and that she'll take the lessons and learn it well. If not, Mom will take lessons! The service was quite nice. And after Daughters first class, she said that she enjoyed it. Soon, the melodic tunes of the skillfull GuZheng student will fill the air in the house with music. A Rhapsody in progress.

My first guitar had been sitting in the corner, gathering dust, for 25 years, until I heard Quinn…read moreplay at an event on Whidbey Island three years ago. His performance inspired me to get serious with my playing, but I didn't find the right instructor until last year, when I found out that Quinn gave lessons! I've been working with him regularly for 12 months via video (Zoom) and couldn't be happier with my progress. Quinn is extremely knowledgeable and patient and has been tremendously helpful in enabling me to learn all of the songs I've always wanted to play. Do not hesitate to up your game by taking lessons from him.

We hired Quinn Fitzpatrick to perform solo guitar for our Whidbey Island wedding ceremony and…read moreduring the time leading up to it after doors opened. Quinn was fantastic, his music was perfect! We really appreciated how he learned several special songs that weren't even on his list for our ceremony. He was very patient and understanding as we developed what we wanted and we loved how he even sent us recordings before hand to make sure it was going to be what we wanted. Working with Quinn was very easy and we got exactly what we wanted. I cannot recommend Quinn strongly enough for any of your musical needs!