Nice, informative people. Get to you in good time. Come when they say they will. We always use…read morethem. They've been in business a long time.

They were able to come out very quickly and went above and beyond! Our septic tank was full and…read morebacked up. They helped us clear the clogged pipe leading to our home which is not something they typically do and we greatly appreciate him doing so and 100% recommend them!

I don't know how I can even give them one star! they are the worst co. I have ever dealt with…read more Terrible customer service, they cheat ppl out of money and they are even worse at driving. They don't care about you!! on the road or at home. DO NOT USE THEM!!

Don't ever use this company!!!! A family member of mine called him out to service their septic. He…read moretried to service something that didn't need servicing just to add charges to the bill. He was swearing at his employee. He charged an astronomical amount just for pumping the septic. He's a low life piece of trash who treats people like crap and takes advantage of his customers who may not know any better.

Roy is absolutely the best! I bought a home with a couple of issues and Roy has always taken care…read moreof them. He gets the job done and he is a very honest man. Do not hesitate to call him for help.

Bottom line - Roy is the best! When we first experienced a septic pump issue I had two local…read morebusinesses recommend Roy. So I called him and he answered his phone right away - while he was on vacation! He walked me through some diagnostic checks on my system and got a service tech on my job that same day - all while on vacation! What a high level of service. I followed up by using Roy's company to upgrade and modernize my septic system. His price was fair, he showed me how to clean the septic filter on my own (avoiding a $150 charge) and did all the work himself to ensure it was top-notch. I will only call Roy for septic pump replacement, diagnostic and pump services! 100% satisfied.

I called EVERY septic company in town after having our septic backed up and flood our basement on a…read moreThursday. As you could imagine, I was desperate especially with having littles in the house. They were the only ones able to come the next day even after they said they could not come until the following Monday. Everyone else was booked out 2-3 weeks. Now, I believe they work with A-1 sanitation, but they're a separate entity. Anyways, the front desk lady (I believe Cassie or Cassidy) was understanding and compassionate and very on top of things. The only thing I had a complaint about was that the guy with the pump truck said he'd get us to flush the toilets before he left to make sure they were working properly, which he did not, resulting in us thinking it was ready to use, but it ended up flooding the basement again. We ended up having to call them again after they left from pumping because it still wasn't working correctly, turns out the line was clogged as well, so they came back and got that cleared up too. Great company! Highly Recommend! Price was not outrageous either, especially for an emergency call! Thank you, Surefire!

Our septic alarm was going off, called Surefire and they responded within 2 hours, identified the…read moreproblem with the pump, put in a loaner pump and sent ours off for repair. Then replaced our pump when repairs were completed. They were very professional, excellent at explaining exactly what was going on, and very reasonably priced. If I were to have another problem I will definitely call Surefire again. Justin Kalispell, Mt

Its a great service provider and very knowledgeable on specialization septic systems and glad that…read morethey're available to get ahold of when needed

Dan has been really helpful, prompt in his responses, honest and fair with our business, and…read moreprovides us with great service. We live way out in East Glacier, (if Dan were based here, too, instead of Whitefish, I'd give a five-star review!), with a complicated septic system that's dependent on submersible electric pumps and float-sensors, with dedicated external breaker boxes. Without Dan and Glacier Telemetry we'd have a hard time keeping the systems running. Two thumbs up!